40 comments found

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years

Hi P├»xfill team, I’ve purchased your wonderfull theme to build on a website with WordPress core. No issues with common web browsers except with IE11 as usual..! The main page doesn’t display the beautifull squares (even on your livedemo in your website) Any known workarounds to fix that on your side? For us , it’s a BIG problem (IEx is always used by lot of people around the world even if that’s a error) Thank you in advance for your response. Nadia

PixFill

@cmoinadoo

Please email at support@pixfill.com with login credential we will look into that,

Kind Regrds,

cmoinadoo

Hi Pixfill, You talking about the Item ID or the Item Purchase Code. I can get you both, but I want to be sure before you send you something wrong. Thanx

PixFill

Hi,

you need to send your WordPress login credential no need any others,

Kind Regards,

cmoinadoo

Here the wesite link: http://www.melodienla.com/site/ stil under construction.not running under IE11.0.9600.17105 (W8 8.1 Patch1). To login [sensitive data removed]

PixFill

@cmoinadoo please don’t provide login information publicly login information send it via using our profile contact form or email at support@pixfill.com

Kind Regards,

cmoinadoo

Hello PIxFill I’m waiting for your answer from the PixFill’s support since 3 weeks. Please, it’s now a big issue, because we have planified to open the website to the customer next week. Thank you in advance for your help Kind Regards

PixFill

I am unable to login at your given credentials. Please correct the details for me so that I may resolve your issue.

cmoinadoo

Hello PixFill team, I’ve requested you a support hoping that you can resolve a visual issue with IE11 (see above). I’m sending you the credential login to connect as an admin on my website. Do you have a workaround to resolve this problem as soon as possible? Kind Regards

PixFill

Why not, let me look into the issue and I will get back to you on email.

cmoinadoo

Hello PixFill team, Any news about the IE11 issues. Best regards

PixFill

Nothing yet, we are working on update and will release it soon.

cmoinadoo

That’s a important news for us. Thank you in advance for your update. Have a nice week

PixFill

You are always welcome.

cmoinadoo

Hi PixFill team, My website Go-Live is planned tomorrow evenig and the big issue is still on going on your site. A planned date for the next theme’ release? Thank you very much. Nadia

PixFill

Please email your login details and url at support@pixfill.com The issue will be seen and sorted there.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Great theme so far! I am having issues applying a different background image to each page. In the split options, I set to “Big Image Zoom” and chose a gallery I created with the image I want as the background yet I get a black background when viewing the page. When I set “no image” and choose a color, or when I chose “Video” and set link, I still get blank backgrounds. Am I missing a step?

Thank you!

Default-user

Update: I got the background color working but still nothing on the background image or video. Thanks

Default-user

Also, when adding songs to the album, can I add a song without having an mp3 associated? When I upload without an mp3 it breaks the whole album.

PixFill

@mstand11 Can Please contact me from Profile Form and give me your website admin Access and url where you having issue, i need to look on it.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Interested in purchasing this theme, however i am wondering about what a basic page looks like? Demo doesn’t seem to show just what a standard page looks like, say “About Us” or “Biography”. The pages within the demo seems like they would all be based off a template

PixFill

There is page builder in the theme. You can create page of your own by dragging elements on the page.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Nice theme. Do you have an HTML version? Let me know

PixFill

:) Thank you. Yes, we have html version of this. Please email at support@pixfill.com to get that.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Nice theme. Do you have an HTML version? Let me know

PixFill

:) Thank you. Yes, we have html version of this. Please email at support@pixfill.com to get that.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

For the life of me i can not figure out how to create a video gallery like on the demo website? can your provide steps to creating a page like the video gallery on your demo? thanks

PixFill

Hi,

Go in Dashboard > Gallery > add new Gallery > from bottom section by clicking at image its will add auto on top section then take mouse at image there will be 2 icons 1 . Edit 2. Delete click on edit icon from drop down select video option put vimeo url or youtube save it and then publish your Gallery now go in page builder select Gallery page element finally publish your page and all done.

Kind regards,

  • Has been a member for 0-1 years

Hi, I want to change the default slider with revolution slider, i already bought it and installed it, but i cant get it to work with this template. How do i archive that? Thank you.

PixFill

I am afraid this option is not yet available in our theme. We will consider this suggestion for future products.

SantiagoRocha

I made it work. thanks anyway. I created a new page template and added the revslider php code for it.

I tried adding an icon to the menu items but is quite annoying that the template is placing them automatically to the right side of the item. What do i have to do to place them on the left side? I tried adding the class “floatLeft”, with no luck. Thank you.

SantiagoRocha

ignore the 2nd paragraph. i made it work. Thanks

PixFill

I am glade to see things good at your end. Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
kris66 Purchased

Hi :)

Great template!

However I do think your documentation lack a lot of insight to the template. It took some time to get the audio player working and there’s still a lot of things I haven’t got to work. Such as the whole shop module. You should really explain how it work properly and also link to where one can download the plugins you use.

Anyway two things I need assistance with.

1. How do I remove the download from the album page? I am a record label and do like to see people buying the music ;)

2. How do I add a SoundCloud icon to the social icons in the header?

Cheers Kris

Default-user
kris66 Purchased

Ok I figured out how to remove the download link..

PixFill

Hi,

That’s great you figure out that how you can for adding any icon in social area in header just go in theme options Social Network add new http://fontawesome.io/ find required icon code from this website Example : fa-flag copy that code and paste in required input type URL and click on add all done its will show in header automatically.

Kind Regards.

Default-user
kris66 Purchased

Thanks :)

Default-user
kris66 Purchased

ehmmm its not as simple as you say. Using the code for soundcloud does nothing as it’s not included in the font-awesome.css Please give me the code i need to add to the css.

PixFill

fa-cloud just add new icon and paste it your issue will get resolved. for social icon we are using font awesome or you can upload you own image if you don’t want to use icon code there is no way we are offering to add it in style.css if you want to control trough style.css you have to customize it to archive that

Default-user
kris66 Purchased

Font awesome use an icon named fa-soundcloud which is the correct icon for SoundCloud but is not included in your css.

fa-cloud is not the right icon. I am a bit confused how you can leave out fa-soundloud on a music site.

I don’t think your answer help me at all. I’ll figure it out myself.

PixFill

Hi,

Actually check the theme release data and font awesome have launched new version 4.1.0 which have add fa-soundcloud you have to update font-awesome.css file if you do that by your self that’s great or provide your ftp information we will update that for you,

Kind Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there, i have emailed you guys over at pix fill twice now and heave received no response. i am having an issue with my pages where as the page builder is saying that its empty when there is clearly tabs in there that i have inputted and no information is being pulled to those pages, i keep running into issue after issue with this theme and it is very very frustrating. please help pixfill

PixFill

You have been replied via email. Please respond with required information.

Default-user

still waiting on a response and aid from pixfill, this is becoming very frustrating and putting a hold on my day to day business and promotion.

PixFill

I do apologies for the delay, but it was not intentional. You will be replied in next two hours.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi I’m interested in an html version of this theme, I read in the comments there is an html version of this theme, if I purchase the theme can you send me the html version? Or how can I get the html version, thank you.

PixFill

Please email at support@pixfill.com and ask them if they can provide you the HTML version.

  • Bought between 1 and 9 items
  • Exclusive Author
  • France
  • Has been a member for 5-6 years
webianfx Purchased

Hello, i purchased this item

Is fantastic. really good job

I have a question : is it possible to randomise the photo on the home page

i mean i want (if its possible of course) to have a different photo each time i visit the home page

as they are taken from the post is there a way to randomise the article so that it won’t be always the same first

here is my link if you wanna see : www.agentjacks.com

thank you in advance

webianfx
webianfx Purchased

I finally found a way to do a part of what i want. i mean on the home page i want to add auto play fonction to the swiper i found on the internet that i ve to edit the “swiper.js” file but i dont know where to add the auto play attribute

could you help me please?

PixFill

Please email us at Our Support. Your issues will be seen and sorted there.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We purchased this theme a few months back and I am just getting around to populating content. It seems that if we use the slug ‘events’ for our events page, the theme breaks and only displays an archive of posts. I have disabled all other plugins and regenerated permalinks many times and I can use any other slug for the events page (or no permalinks) and everything works fine. Why is this?

PixFill

Please email at Chimp Support and provide your url and login details. Your issue will be diagnosed and resolved there.

Default-user

I sorted this by renaming the slugs to upcoming-events and past-events. Upcoming and past events filtering still doesn’t work, but I sorted that by setting custom event categories. Maybe you can elaborate on how that works?

PixFill

Slug with the same post type name conflicts with the main page. This is the reason it crashes. You can change the slug every time to a different name as compare with post type and things will be fine.

  • Bought between 1 and 9 items
  • Exclusive Author
  • France
  • Has been a member for 5-6 years
webianfx Purchased

hello is there a way to add click on the photo in the our artist section??

what i want is that when a visitor click on the photo in the “our artist” section, he is redirect on a specific post

i tried a search on the web and i found url on featured image but it doesn’t work

PixFill

Such an option is not available for now, you can only show your images in popup with no link to any specific page. We have noted your point and will consider for sure in our next update.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We have a very large number of photo galleries (upwards of 50k total photos on s3/cloudfront) and are having a hard time adding them through the included gallery/sliders page (single click to add in order). I’m not scared of hacking the template/admin section, but I need to know if there is any hack to drop a large number of photos directly into a px_gallery or add from filesystem (similar to what ng gallery does). Any help is appreciated.

PixFill

I am afraid I cannot suggest any such method with this theme. There must be a method for it, but it requires customization in theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Why I it have not Polish types (?, ?, ?, ...) www.dj-na-wesela.pl

PixFill

The other thread has been replied. Please follow that.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Why I it have not Polish types (SPRZ?T, NAG?O?NIENIE, O?WIETLENIE, ...)?

PixFill

Can you please elaborate a little more where you are adding and what error it givens you. Link to page and screen shot will be much appreciated.

Default-user

Hi, I it have not Polish types:http://dj-na-wesela.pl/ (Menu: & tekst)

PixFill

Please email screen shot & link at PixFill Support and provide your url and login details. Your issue will be diagnosed and resolved there.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yebarrah Purchased

Hi. I’m having problems setting up the homepage correctly, pls can you help? And also with the internet explorer issue. Thanks

PixFill

The other thread have been replied. Please look into and follow that.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yebarrah Purchased

Hi. I’m having problems setting up the homepage correctly, pls can you help? And also with the internet explorer issue. Thanks

PixFill

Please email screen shots and link to the pages where you are facing issue at PixFill Support and provide your wordpress url and login details. Your issue will be diagnosed and resolved there.

Default-user
yebarrah Purchased

Ok. I just sent the email.

PixFill

It will be replied as soon as weekend is over. Support team will be back on desk and reply in first instance.

  • Bought between 50 and 99 items
  • Has been a member for 7-8 years
designr1 Purchased

I am not finding any way to sort the events by date, am I missing something? Great theme other than this issue I have run into.

PixFill

Events will show up by upcoming events first or past Events first. It depends what option you select on your page.

designr1
designr1 Purchased

Understand that. If I choose ‘upcoming events’ however it shows the last date I have in the system for October as the first entry. The last entry is the event in a couple days way down at the bottom of the page. Wouldn’t it make sense to have the date occurring in a couple of days at the top instead of having to scroll down the page to find it? And, have the last date down at the bottom of the page? Thanks for the response!

PixFill

Please select upcoming events in page builder and it will work according to latest events first.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
aidenwebb Purchased

Hey Pixfill. I’m having some trouble working out how the homepage with the slider works. Demo data doesn’t seem to build the website as it does at http://pixfill.com/wp-themes/deejay/

Tested using wordpress 3.8.3 and 3.9.1

PixFill

Please email at PixFill Support and provide your url and login details. Your issue will be diagnosed and resolved there.

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