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494 comments found

Good morning, I received an email from Envato, telling me that the plugin slider revolution were ptoblemi with version and they had to re-download the theme with plugins to install the new versions. I downloaded the whole thing, but I can not find the plugin inside the downloaded folder. Seeing that I have installed your theme on a site that I need to update the other hand, I want to know how should I do to solve the problem. Look urgently for your feedback thanks and greetings.

herzberg Purchased

Hi! Thanks for the great theme. I want to use it to create another website for another client. Should I buy the theme again? Maybe there is some discount for the 2nd purchase? Thanks.

rsriram
rsriram Author Team

Hi herzberg.,

Yes you need to purchase it again. Sorry there is no discount as such.

Regards., DesignThemes Support.

Hi, I have recently run into a problem with Delicate theme after updating to wordpress 4.0 and woo commerce 2.2. The “featured image”option in products has disappeared but it returns when I change my theme from Delicate to 2014. Could you please advise the following:

1. Are you able to fix this now so I can get the “featured image” option back 2. When do you anticipate a theme update so it will be compatible with WP 4.0 and WC 2.2?

Thanks for your quick response.

Leah www.queenofsnowglobes.com

designthemes

Hi….

Thanks for letting us know the issue. We will fix it and let you know.

designthemes

Hi…. We have fixed the issue. Please check it now.

designthemes

Hi.,

We have fixed the issue. Kindly, check it now.

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.

accunet Purchased

Hi, After updating to Delicate 2.4 all my LayerSlider slides are missing when viewing the website. LayerSlider is ver 4.6

If I downgrade to Delicate 1.3 then they come back. Please advise, Thanks! Paul

Running WP 4.0

Default-user
accunet Purchased

Never mind. I figured it out. I was calling them from the header.php file!

designthemes

Hi.,

Thanks for the reply,

Let us know, if you find any issues in future.

I have got the same issue that “leaheandrews”. I have no featured image product option. What can I do? Thanks in advance. Greetings.

designthemes

Hi.,

We can’t update any files in your FTP. We are getting this error. Kindly, enable the required permissions to overwrite the files, intimate us once it’s done.

Response: 227 Entering Passive Mode (82,165,248,178,219,76). Command: STOR include.php Response: 550 include.php: Permission denied Error: Critical file transfer error Status: Disconnected from server

Dear DesignThemes~

Thanks so much for an awesome Theme. The finger-scroll doesn’t seem to be working in Firefox Mobile Browser. Can you please check on that and get back to me when you can? Thanks a lot.

http://asheville-storage.com/beta/.

Warmly, Zacchaeus

rsriram
rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

orthodoxdaily

I’ve emailed your credentials through the Themeforest contact form.

designthemes

Hi.,

Let us know your ftp details as well. Reply to the mail which we have sent you.

Dear DesignThemes~

The Contact Form isn’t working for me, I’m getting an error message saying “Sorry, Try again Later.” This has been going on for a few months now. Please assist. Here’s a screenshot: http://bit.ly/1EDTLq1. Thank you.

Warmly, Zacchaeus

designthemes

Hi..!

Hope you had a great weekend :-)

Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you get rid of it ASAP !!

orthodoxdaily

I’ve emailed your credentials through the Themeforest contact form.

rsriram
rsriram Author Team

Hi.,

Let us know your FTP details as well. Reply to the mail which we have sent you.

Regards., DesignThemes Support.

Hi I just had a quick question. A new client has come to me saying they wish to move from their current web developer. Their site uses this theme (Delicate). I believe that it was the previous developer that has purchased this theme on the clients behalf. Will we be eligible for the updates to the theme, or will we need to purchase the theme again?

Many thanks, Leta

rsriram
rsriram Author Team

Hi.,

Thank You for contacting us.

If you have the themeforest login of the purchaser then you can download the updates always. Else you need to purchase it again.

Regards., DesignThemes Support.

monoklin Purchased

Hello DesignThemes, I cannot insert a productfoto (only productgallery). Maybe a problem for Woocommerce-Support? Cheers Patrick

designthemes

Hi!., Please mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

monoklin Purchased

Hi again, another problem: I work with WPML (4 different languages) and only on one version I have a sidebar on shopsite (startsite) and on 3 other languages full-width (without sidebar). Really strange! Please can you help me asap? Thank you in advance.

designthemes

Hi!., Please mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Dear DesignThemes~

I am trying to add an unordered list but the HTML/shortcode that you have listed here: http://wedesignthemes.com/themes/delicate/shortcodes/unordered-lists/, doesn’t give the full details.

I also check the Theme documentation, but the only two lists that are explained are the Arrow List and Check List. Each time I insert that code into my Theme, it’s still not working.

Here’s what I’ve got: [fancy-ul style="arrow-list" variation="orange"] <ul> <li>Lorem ipsum dolor sit amet</li> <li>Praesent tristique urna</li> </ul> [/fancy-ul]

My webpage is here: http://asheville-storage.com/local-storage-units/. Can you guys check on that for me? Thanks so much in advance my friends.

Warmly, Zacchaeus

orthodoxdaily

OK, never mind. I just figured it out. Actually your Theme Documentation is wrong. You have explained that the user needs to write the code style="arrow-list" but in fact your code doesn’t need the “list” word anymore.

Dear DesignThemes~

I seem to be having trouble with the Dropcap feature of your Theme. Each time I add in the Dropcap shortcode through the visual editor on the WordPress Page, the line-spacing seems to be very close together when compared to your example here: http://wedesignthemes.com/themes/delicate/shortcodes/dropcap/.

My URL is: http://asheville-storage.com/local-storage-units/ (At the bottom of the Page.)

Could you please assist me with this? Thank you in advance.

Warmly, Zacchaeus

rsriram Author Team
Dear Customers, We will be on Holiday for Next 2 Days! Thank you Very Much for Understanding…Team will be back on Friday.

Regards., DesignThemes Support.

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