548 comments found

Hello,

The site reparatiesportballen.nl/ has been hacked and now the host tells me it has to do with the revslider. Has this problem been resolved in the update? Perhaps the wrong place to ask, but any further suggestions on how to protect the site from malicious content?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

You need to update the revolution slider to the latest version to fix the issue. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest revolution slider files to update.

Regards., DesignThemes Support.

On the homepage the images don’t open/expand on iphones

rsriram
rsriram Author Team

Hi.,

As we checked in our iphone the gallery popup is working fine and we have sent the screenshot in the previous comment. Kindly, check it in some other mobiles.

Regards., DesignThemes Support.

dubsbhoy

It works on an iphone 4 but not 5 & 6

rsriram
rsriram Author Team

Hi.,

We have checked your site in iPhone 5 and iPhone 6 only and the portfolio worked fine.

Please check the attached screenshot.

- https://www.dropbox.com/s/khp7dzm3kwfinq1/image.jpg?dl=0 - https://www.dropbox.com/s/0olhqmdlke6mb8j/image_1.jpg?dl=0

Regards., DesignThemes Support.

Hi, is it compatible with the latest woocommerce 2.3+?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

We have not tested the latest woocommerce plugin compatibility.

Will let you know when it is compatible.

Regards., DesignThemes Support.

Default-user

ok..cheers :)

Having an issue with the pricing tables. – The buy now button, where is the spot to edit this so I can link it up with my pay pal?

Thanks.

rsriram
rsriram Author Team

Hi.,

Kindly, refer the attached screenshot that will help you get a clear view.

https://www.dropbox.com/s/pe8xvdzgduv5keu/dt_button_link.png?dl=0

` Regards., DesignThemes Support.

dubsbhoy Purchased

Is there a way of making the icons on the homepage clickable

[icon-content icon=”icon-building” type=”type1”]

Cheers

rsriram
rsriram Author Team

Hi!

Kindly, refer the attached screenshot that will help you get a clear view.

https://www.dropbox.com/s/smajgppu7id1cpr/dt_add-link.png?dl=0

ex: [icon-content icon=”icon-building” type=”type1” link=”#”]

Regards., DesignThemes Support.

Hello, nice theme but the blog´s sidebar doesn´t fit. Can you help me to set the right sidebar into the blog page?

www.sericolornet.com.br

send login information to your mail box.

Default-user

how do I set the product´s feature image?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

If you have set the blog page in Dashboard > Settings > Readings > Front page displays > Posts page > Blog, then remove the blog page from that option and then check your blog page right side bar.

Regards., DesignThemes Support.

rsriram
rsriram Author Team

Hi.,

We have updated your site. Now you can update the “Featured Image” to the product from the option on the right side section.

Regards., DesignThemes Support.

sinua Purchased

The site map is not displayed. Can you help?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Are you using any plugins for the sitemap?

Regards., DesignThemes Support.

Default-user
sinua Purchased

( I use Google translator. ) I was referring to the map in the contact section. Ceased to appear a few days ago.

rsriram
rsriram Author Team

Hi.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

Hello, I have received an email from Paypal regarding some security upgrades planned from May 2015. I need to know if these upgrades will affect the Paypal integration with this theme. Are you able to answer this for me? The email from Paypal states the following basic info: Over the course of 2015 and 2016, we’ll be upgrading various SSL certificates, including: The version of the VeriSign Trusted Root Certificate used to establish secure connections to PayPal. The signing algorithm of certificates (from SHA-1 to SHA-256).

I can forward the email if you need more information than this. But I need to know if my site will be affected by this and I can only assume it is related to the theme, as I think the theme integrates paypal with my website. If it’s not the theme, please let me know. Thanks, Leah

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Only the woocommerce plugin integrates the PayPal. So may be that plugin will make changes according to it.

Regards., DesignThemes Support.

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