47 comments found

Hi,

Would this display properly in a Craig’s List ad?

Thanks!

Dan

Gifky
Gifky Author

Hi galfanodesign,

Thanks for your interest in Delicious Mail, I never used it in Craig’s List but I think it would display fine.

Regards.

Anybody else having issues with Outlook 2007 and Outlook 2010 and blank horizontal areas appearing in right column? Tried the suggestions here with no success: http://www.emailonacid.com/blog/details/C13/horizontal_spacing_issues_in_outlook_2007_and_2010

If I keep the email super short (not a lot of content) no problems. But no go when using this template with more robust content.

Gifky
Gifky Author

Here are how the template with longer content renders in Outlook 2007 and Outlook 2010 without any issues.

If you place pretty long content you could notice such gap in Outlook since Outlook uses MS Word rendering engine which force a page break after specific height of content, such issue is caused by Outlook and has nothing to do with the template and you will face it in any too long HTML email, the only fix is to reduce the text content so the height of the email is not too long.

OK. These templates are not Outlook 2007 or 2010 compliant. Unless you want each content block to be super short with next to no copy.

Gifky
Gifky Author

In fact Delicious Mail is compatible with Outlook 2007 and 2010, here are the template screenshots in Outlook 2007 and Outlook 2010, and here is how the template with longer content renders in Outlook 2007 and Outlook 2010 without any issues, so your statement about template compatibility is pretty wrong.

Hi

Nice template. Does it works with Mailchimp? Would you please send me a test email so I could see how it appears in Outlook. Please send me a pm to send you my email.

Thank you in advance

Gifky

Hi SponsorV,

Thanks for your interest in Delicious Mail. Following the help documentation included in the download package you will be able to edit the template in Mailchimp. Since you are not an author I can not send you pm…. there is just no such option in Themeforest, here are the links with the screenshots how the template is displayed in: Outlook 2007 and Outlook 2010.

Regards.

racquad Purchased

What’s the family icon you’re using? I wanted to add Google+ icon but I can’t find it…

Gifky

Hi racquad,

The used icons set is Socialize, here is the Google+ icon.

Regards.

1Wolf1 Purchased

Is it responsive and if not are there any plans to make it responsive?

Gifky

Hi 1Wolf1,

Thanks for purchasing Delicious Mail. Currently we don’t have plans to change this template to be responsive as this would require total recoding.

Regards.

dtalerman Purchased

Hi, I purchased Delicious Mail. I decided to run a delivery check with Mailchimp. Here is the result :

You’ve got too many images in your content. Try removing some of them or adding more textual content. There are some HTML styles that are causing spam filters to catch your email. Maybe some fonts are too small, or there’s not enough contrast between text color and the background? You may need a designer to help you with this one. The HTML code you’re using contains some unusual attributes that are causing spam filters grief. Simpler is better for email HTML. You may need a designer to help you with this one. If you change your subject line case to Standard Heading Style, your email will get through.

Another problem : when you run an inbox inspection with Mailchimp, most of the clients that turned off the images will have an empty message… (see screenshot)

In a few words, your template looks nice, but it seems it won’t pass the technical specifications of the inbound marketing… I will try to change it a few in order to see if the diagnose changes.

I think that lots of people here expect a template which is not only nice or great but that also takes care of the technical issues of inbound marketing. You should consider this to improve your product.

Gifky
Gifky Author

Hi dtalerman,

Thanks for purchasing Delicious Mail, here are some answers for your questions:

1- Delicious Mail in total (code + number of images) passes Litmus spam test (Barracuda, SpamAssassin and Gmail filter) here is a screenshot from Litmus, so that means your conclusions are wrong.

2- The template will render fine if the email client has images turned off, just images won’t render but the layout and text will render fine, the screenshot you are showing from Mailchimp is not correct from Mailchimp side, they use Litmus app for those screenshots and since Gmail now switched to show images by default Litmus unable to show the email without images that’s why you ended with a screenshot which doesn’t have the email! Not because of the template itself!, it should be logical though that images has nothing to do with text content so if you block images the text content won’t be effected.

3- Delicious Mail uses a normal fine number of images and it passes spam filters, there are reasons why the email uses such rounded corers and shadow images because on Outlook and Internet Explorer < 9 there is no support for CSS 3 border radius or box shadow, so the email is meant to look with the same style on email clients which doesn’t support CSS 3.

4- About what’s mentioned in your report that some fonts are small, this is technically correct and meant to be for border images otherwise many email client would force a default font size showing spaces above/under border images.

5- As for the html and css used in the email that’s a valid HTML markup feel free to validate it here.

With that being said I would consider your conclusions about Delicious Mail compatibility with technical specifications of email marketing are wrong, you shouldn’t consider Mailchimp points as the ultimate guide for email templates.

Regards.

Default-user

Hi Gifky, Thanks for your reply. Mailchimp also uses Litmus for their analysis… As far as I know, the guys at Mailchimp know “a little” their business. If they say that there are problems, I can not ignore this information. I just wanted to share this with you and the community. I understand this is not very pleasant but I am talking about real things that can be a real issue for ROI. When you assert that Mailchimp is wrong, please let me doubt and prove this (I would love to be wrong because your template is really nice). Thus, the best way to know who’s right and who’s wrong is to implement a test. I will test your template on a part of our subscribers and let you know about the results compared to our “traditional” campaigns. Thanks for your attention.

Gifky

Hi dtalerman,

What I meant that Mailchimp points you provided in your comment are just a default dummy result or a “canned response” displayed for any long html email with many images, it’s not always right because the actual spam test results says it’s not! since I added the result of the template passing all spam validation in Litmus that’s what I call a real test versus a canned response, if you want to ignore that, you are free to test the template in Litmus because obviously you won’t believe what I say.

At least you should already realize that the screenshot you provided with images turned off in Gmail has nothing to do with reality, not only because now Gmail display images by default but also because since the last changes in Gmail till today Litmus unable to display Gmail emails with images turned off so Mailchimp displays such blank email which proves my point why you shouldn’t take Mailchimp canned response as the ultimate guide, they are great service but it doesn’t mean that such canned response is right over the actual result of spam test nor that a blank screenshot on Gmail has anything to do with the reality.

Regards.

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