332 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I am having some problem with the Contact Us form. The email sent out from the theme couldn’t be retrieve due to the SPF issues.

May I know where can I configure the settings of the smtp for sending out the Contact Us form?

Thanks!

CRIK0VA

Hi, the contact form is using the wp_mail function. You hosting server should open rights for wp_mail function. The function file is aletheme/etc/contact.php

Have a good day

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Can i ask what is really the code for the preloader that having image or logo during the load before the image. I want to make sure it will work because i tried several times to put in the image to load before the page but it doesn’t work…thanks and hope you can help.

CRIK0VA

Hi, what do you mean? you can change the preloader option in the Theme options panel. No need to add some custom code.

If you have any other issues, fell free to contact me.

Have a good day

Default-user

What i mean is how do i change the preloader into the logo I want. What is the specific code to change in .preloader css. please help

CRIK0VA

The logo doesn’t have any preloader. The Theme in general have a preloader system that can be changed in Theme options panel.

Default-user

What i mean is that how can i put a logo instead of that turning around during the page load..how do i change that into my own logo

CRIK0VA

For the third time – Theme options panel – http://take.ms/PC0x3

Default-user

thank you so much

CRIK0VA

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Spain
trumoc Purchased

Hi How are you?

I’m inserting an image to a page and it doesn’t get responsive, why’s that?

thanks

Tony

Default-user
trumoc Purchased

ok I just added img { max-width: 100%; height: auto; } to general.css

CRIK0VA

Hi, yes, right, this solution will help. Have a good day

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I try to translate the evnts date in franch,I have already edit the general.php file but it’s still in english.The datepicker in the back office is in english too. Any ideas?

CRIK0VA

Hi, the date is using the php default function (date format). Probably you should google about it. Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ikaroweb Purchased

Hi, Why the wrapper cf is empty?

Thanks ika :)

CRIK0VA

what do you mean? probably it was added to fix some issues. Have a good day

Default-user
ikaroweb Purchased

when scroll down the last div doesn’t appear, i’ve solved removing the right block. :)

CRIK0VA

give me a live example.. i wil ltake a look.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ikaroweb Purchased

in the mobile version of the opening hours is shown even if hidden from the admin panel.

CRIK0VA

Hi, we will take a look and fix it in the next update. Thanks. If you need a fast fix, give me your site link i wil lgive you a working css code. Have a good day

Default-user
ikaroweb Purchased

Hi, i’ve solved myself ;)

CRIK0VA

Well .Hava a good day

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi i would like to have the main slider on the Home page have animation=”slide” effect, how can i achieve this?

CRIK0VA

Hi, the theme doesn’t have this option. You can customiza it and change the javascript file. If you have skills the file you need is js/scripts.js find the home flexslider() function. Have a good day

Default-user

found it, thanks.

$('.topslider .flexslider').flexslider(
    {
        animation:"slide",
        slideshowSpeed: 5000, 
        controlNav:false,
        slideshow: true,
        prevText:"",
        nextText:"" 
        //smoothHeight: true
    }
);

it broke the CSS of timebox and logo elements i just added z-index: 999 attribute to them.

Thanks

CRIK0VA

Hi, yes, this is possible, because by default the slider is “fade” and do optimized for “slide”. Have a good day

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Crikova,

I would like to ask, in homepage from the left side of the word home, i would like to add the logo inline with the menu, I want to ask how to do it and what is the custom code to put the logo beside from the left of the Home word menu.

Please advice me how to do it and what would be the code to put it in.

Thank you very much and hope to hear from you soon.

regards

Default-user

Is this correct css code for the theme to use?

.custom #header { background: url(images/myfile.jpg) no-repeat; height: 100px; width: 700px; }

CRIK0VA

Hi, the files you need are header.php and css/general.css

I can’t give you a code, our support helps with default theme settingsm customizations are not included. For custom work you need a developer. Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Spain
trumoc Purchased

Hi Crikova,

I just copied the code for the gallery from template-home-two.php to page-home.php at the end, erasing the our menu and latest post.

The gallery works fine, but not the filters, please advise!

thanks!

CRIK0VA

check if the isotope plugin is enabled for that page. Have a good day

Default-user
trumoc Purchased

Hi,

And where I check that? please!

I don’t see or have any isotope plugin!

thanks

CRIK0VA

Hello, and thank you for purchasing.

This is not possible with default theme settings.

I’m sorry, but the support offers default theme settings help. As is described in the support section, customizations is not included in our support.

Support for my items includes: 1. Responding to questions or problems regarding the item and its features 2. Fixing bugs and reported issues 3. Providing updates to ensure compatibility with new software versions

Item support does not include: 1. Customization and installation services 2. Support for third party software and plug-ins

For this kind of work you need to find a developer, who will do this custom work. Or you can also order our team for customization, in this case it will cost. If you are interested in our team, contact us by the

the personal message form on my profile page.

Have a good day.

Sincerely yours, CRIK0VA.

Default-user
trumoc Purchased

Hi,

Yes I understand!

But is the customisation to complex that you cannot tell/guide me how to do it?

It seems to be something simple in your post before!

Sometimes I ask to other themeforest developers to guide me on some customisation and they help.

So, any help will be appreciate!

I’m a developer i just don’t write php!

thanks, Tony

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi,

I have used the events and menu page using the advanced menu settings, but I get taken to a error 404 page. Any ideas?

CRIK0VA

Hi, go to permalinks page settings and refresh it. After test the pages. Have a good day

Default-user

working now, thank you very much

CRIK0VA

Have a good day.

Sincerely yours, CRIK0VA.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Netherlands

Hello,

I couldn’t find a solution in the old comments about the slider on the front-page. We really want to have those images linked to other pages. Is there a easy way to add those?

Also the the slider isn’t really responsive, only a portion of the image is visible. Is there a way that the image is visible correctly? Thank you very much!

CRIK0VA

Hello, and thank you for purchasing.

This is not possible with default theme settings.

I’m sorry, but the support offers default theme settings help. As is described in the support section, customizations is not included in our support.

Support for my items includes: 1. Responding to questions or problems regarding the item and its features 2. Fixing bugs and reported issues 3. Providing updates to ensure compatibility with new software versions

Item support does not include: 1. Customization and installation services 2. Support for third party software and plug-ins

For this kind of work you need to find a developer, who will do this custom work. Or you can also order our team for customization, in this case it will cost. If you are interested in our team, contact us by the

the personal message form on my profile page.

Have a good day.

Sincerely yours, CRIK0VA.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there everything was fine with the theme till now,home slider is not working (the slider pic are ok, nothing was deleted! on theme advancet setings Check if you want to hide the Opening hours option is uncheck! but the slider wont play! all so on social it wont show anny buton,do i have to ad some plug int to for them to show on page?,

CRIK0VA

Hello.

Thank you for purchasing.

probably you do smth wrong, installed a plugin or changed some source files or some settings.

Have a good day.

Sincerely yours, CRIK0VA.

Default-user

Hi there again and sorry for bothering you.the only activated plug in was the WordPress Importer(i deactivated that one) i haven’t change any source files or something als,i did restore everything on theme option and start all over again too times looks ok then the next hrs or next day is gone ,no slider!! i’m not professional on this ,but not a biginer either, and cant find why the slider is going!

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