336 comments found

Hi,

I am having some problem with the Contact Us form. The email sent out from the theme couldn’t be retrieve due to the SPF issues.

May I know where can I configure the settings of the smtp for sending out the Contact Us form?

Thanks!

CRIK0VA

Hi, the contact form is using the wp_mail function. You hosting server should open rights for wp_mail function. The function file is aletheme/etc/contact.php

Have a good day

Hi,

Can i ask what is really the code for the preloader that having image or logo during the load before the image. I want to make sure it will work because i tried several times to put in the image to load before the page but it doesn’t work…thanks and hope you can help.

CRIK0VA

For the third time – Theme options panel – http://take.ms/PC0x3

Default-user

thank you so much

CRIK0VA

Have a good day

trumoc Purchased

Hi How are you?

I’m inserting an image to a page and it doesn’t get responsive, why’s that?

thanks

Tony

Default-user
trumoc Purchased

ok I just added img { max-width: 100%; height: auto; } to general.css

CRIK0VA

Hi, yes, right, this solution will help. Have a good day

Hi,

I try to translate the evnts date in franch,I have already edit the general.php file but it’s still in english.The datepicker in the back office is in english too. Any ideas?

CRIK0VA

Hi, the date is using the php default function (date format). Probably you should google about it. Have a good day

ikaroweb Purchased

Hi, Why the wrapper cf is empty?

Thanks ika :)

CRIK0VA

what do you mean? probably it was added to fix some issues. Have a good day

Default-user
ikaroweb Purchased

when scroll down the last div doesn’t appear, i’ve solved removing the right block. :)

CRIK0VA

give me a live example.. i wil ltake a look.

ikaroweb Purchased

in the mobile version of the opening hours is shown even if hidden from the admin panel.

CRIK0VA

Hi, we will take a look and fix it in the next update. Thanks. If you need a fast fix, give me your site link i wil lgive you a working css code. Have a good day

Default-user
ikaroweb Purchased

Hi, i’ve solved myself ;)

CRIK0VA

Well .Hava a good day

Hi i would like to have the main slider on the Home page have animation=”slide” effect, how can i achieve this?

CRIK0VA

Hi, the theme doesn’t have this option. You can customiza it and change the javascript file. If you have skills the file you need is js/scripts.js find the home flexslider() function. Have a good day

Default-user

found it, thanks.

$('.topslider .flexslider').flexslider(
    {
        animation:"slide",
        slideshowSpeed: 5000, 
        controlNav:false,
        slideshow: true,
        prevText:"",
        nextText:"" 
        //smoothHeight: true
    }
);

it broke the CSS of timebox and logo elements i just added z-index: 999 attribute to them.

Thanks

CRIK0VA

Hi, yes, this is possible, because by default the slider is “fade” and do optimized for “slide”. Have a good day

Hi Crikova,

I would like to ask, in homepage from the left side of the word home, i would like to add the logo inline with the menu, I want to ask how to do it and what is the custom code to put the logo beside from the left of the Home word menu.

Please advice me how to do it and what would be the code to put it in.

Thank you very much and hope to hear from you soon.

regards

Default-user

Is this correct css code for the theme to use?

.custom #header { background: url(images/myfile.jpg) no-repeat; height: 100px; width: 700px; }

CRIK0VA

Hi, the files you need are header.php and css/general.css

I can’t give you a code, our support helps with default theme settingsm customizations are not included. For custom work you need a developer. Have a good day

trumoc Purchased

Hi Crikova,

I just copied the code for the gallery from template-home-two.php to page-home.php at the end, erasing the our menu and latest post.

The gallery works fine, but not the filters, please advise!

thanks!

CRIK0VA

Hi,

in aletheme/etc/config.php file check if isotope js plugin is enabled for all pages, not only for specific pages,

Have a good day.

Sincerely yours, CRIK0VA.

Default-user
trumoc Purchased

Ok cool,

Hey I didn’t find it on config.php

There’s a front.php where you can activate it.

So I added this line of code on line 126—- or is_page_template(‘page-home.php’)

that worked

Thank you very much for support and time

webpage almost done http://pitiri.com/catering/

CRIK0VA

Hi, yes it was front.php.. my mistake. Have a good day

Hi,

I have used the events and menu page using the advanced menu settings, but I get taken to a error 404 page. Any ideas?

CRIK0VA

Hi, go to permalinks page settings and refresh it. After test the pages. Have a good day

Default-user

working now, thank you very much

CRIK0VA

Have a good day.

Sincerely yours, CRIK0VA.

Hello,

I couldn’t find a solution in the old comments about the slider on the front-page. We really want to have those images linked to other pages. Is there a easy way to add those?

Also the the slider isn’t really responsive, only a portion of the image is visible. Is there a way that the image is visible correctly? Thank you very much!

CRIK0VA

Hello, and thank you for purchasing.

This is not possible with default theme settings.

I’m sorry, but the support offers default theme settings help. As is described in the support section, customizations is not included in our support.

Support for my items includes: 1. Responding to questions or problems regarding the item and its features 2. Fixing bugs and reported issues 3. Providing updates to ensure compatibility with new software versions

Item support does not include: 1. Customization and installation services 2. Support for third party software and plug-ins

For this kind of work you need to find a developer, who will do this custom work. Or you can also order our team for customization, in this case it will cost. If you are interested in our team, contact us by the

the personal message form on my profile page.

Have a good day.

Sincerely yours, CRIK0VA.

Hi there everything was fine with the theme till now,home slider is not working (the slider pic are ok, nothing was deleted! on theme advancet setings Check if you want to hide the Opening hours option is uncheck! but the slider wont play! all so on social it wont show anny buton,do i have to ad some plug int to for them to show on page?,

CRIK0VA

Hi, try to reinstall the theme, try to contact hosting, may be the host is using some cache plugins or smth else that caused this issue.

Have a good day.

Sincerely yours, CRIK0VA.

Default-user

Hi there again,my slider keep going as i mention on previus messages, and i add my social media info but non of them apear on web site!! i tried on theme option /social still nothing is showing on web page. try with widgets still nothing is showing on page!! Thanks regards

CRIK0VA

Hi, show me a live link example please. I will take a look. Have a good day

PIOPExec Purchased

Hello, the header and footer contact information are both misaligned in my website. I read through the comments and found this code to adjust footer:

footer-main .bottomfooter {

clear:both!important;}

But now, a white line has appeared between top footer and bottom footer. Also, the logo in the top footer is not centered vertically. Additionally, the footer menu spacing is too wide. Also, the header is misaligned on the left and there is a large white space beneath the top header as well. Please assist with Custom CSS codes to fix these issues. Thanks!

http://www.heavenlyediblese.piopdemo.com/
Default-user
PIOPExec Purchased

OK, looks like the issue was the way I had the contact information entered in. There is not enough space for the contact email address I would like to add. Is there a way to make more space for the email address to appear in the footer?

The white trim between the bottom footer and the top footer is still there as well. Please assist with removing that. Thanks!

CRIK0VA

Hi, to remove the white line use this code

#footer-main .topfooter {overflow:hidden!important;}

Have a good day.

Sincerely yours, CRIK0VA.

I have searched through comments but couldn’t find how to centre the logo? Can you please give me an exact code to do it? Thanks.

CRIK0VA

Hello, and thank you for purchasing.

This is not possible with default theme settings. You need some customizations.

I’m sorry, but the support offers default theme settings help. As is described in the support section, customizations is not included in our support.

Support for my items includes: 1. Responding to questions or problems regarding the item and its features 2. Fixing bugs and reported issues 3. Providing updates to ensure compatibility with new software versions

Item support does not include: 1. Customization and installation services 2. Support for third party software and plug-ins

For this kind of work you need to find a developer, who will do this custom work. Or you can also order our team for customization, in this case it will cost. If you are interested in our team, contact us by the the personal message form on my profile page.

Have a good day.

Sincerely yours, CRIK0VA.

Isn’t there just a short code for Our Menu widget shown on homepage 2 template? Do you ever think there will be an front-end editor like visual?

Default-user

And i’ve already installed WPML, added the code to partial/lang.php but it doesn’t seem properly. Is there an option to add the code next to social buttons at the top of the header?

CRIK0VA

Hi, show me a live link example please, probably you do smth wrong and removed neccesary classes from lang.php file.

Have a good day.

Sincerely yours, CRIK0VA.

Hi, i have a little problem, how can i show in my menu section in the part menu all the products of one of my categories, this is my site http://missioncoz.com/new and i am having problems with “error 404” in the page of each category, i think that i am not doing it right, thanks! btw, nice template

note: i created my menu items in the menu section, and i created the menu categories, and i think to display all of these item i create a page, but how i link each categories to the page. (i want it like the demo page in the menu section) Thanbks :)

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