36 comments found

Great theme! Great Support! Good luck to your sales!

Plaza-Themes

Thank for your kind words !

Hi, Where can i see ‘viewed products’ using this theme? i cannot find it, do i need to enable something?

Default-user

Hi there,

It’s been another 2weeks since I sent you numerous emails for the support regarding this ‘viewed products’ feature. but no response. May I know why I am not getting the support?

Plaza-Themes

We have supported you through email. you need to check your email

Default-user

I am sorry, I have not received your email since 10th Sep as email history below. Can you please send it again if you have sent before? Thank you.

On 2013-09-16 09:31 PM, * – Online Store wrote:

Hi there,

Any update?

On 2013-09-11 07:52 PM, *

– Online Store wrote:

So any update?

On 2013-09-10 11:11 AM, ** – Online Store wrote:

Hi,

You do not understand the issue here. I said ‘Viewed products’ feature, NOT ‘New products’.

‘Viewed products’ feature is the feature that is to show those products that the user has seen lately. Where is the feature? Do you have it?

Thank you.

On 2013-09-10 10:04 AM, MyCon wrote:

Sorry, but you sent many email. We don’t understand. This theme use “New products” it doesn’t use “Featured products”. You can set “New Products” by attribute

Grafiq_nl Purchased

Hi there,

I need some help with this theme. I would like to have the height and width attributes of the showed images added to the image data. It takes browsers too long loading these.

Also featured products is not working as it is supposed to. Then the website logo is not properly displayed on ipad/smartphone 9ipad it is too big and lined gto the right, smartphone too small…

Please help me with these things

http://babyonboard.nl
Plaza-Themes

Hello,
You can use your images. They will auto full slideshow because this is responsive slideshow. You logo is very big. You can contact direct us . We will fix it on mobile.
regards,

Hi- This is probably a really obvious question but, how do you edit the menu items on the top of the page (the toplink menu that currently has My Account, Wishlist, My Cart, Checkout, Log In on it) I want to add and delete a few of these. thanks! -D

Plaza-Themes

you can contact direct us . we will help you change it.

Default-user

Thanks, I sent a direct message via your profile.

Plaza-Themes

ok, we will check our email and respond you

can the front page big slider be removed if needed

Plaza-Themes

Hello,
If you don’t need big slider display you can disabled it in the admin > Magentothem > banner7 > configuration.
regards,

mi friend great theme! is there any way to hide the text and the cell border of “0 (Item)” and ”$0.00” that is beside the cart icon, buuut when you have 1 or more product in the cart that text have to show :) sorry but is a client requeriment :)

Default-user

my friend how much time do I have to wait? I still have problems… I sent you a ticket and nothing… I noticed that I have another problem when you are login the cart page doesn´t show and you cannot delete items from the cart widget… Pleeeeaaaaase heeeelllppp!!!

Plaza-Themes

Sorry, We don’t get your ticket. You can contact via contact form http://www.plazathemes.com/contacts

Default-user

man very poor your support… I will never ever buy another template from you!

Hi there,

I need a help with review link. After a review is created, the review appears on the product page. On that product page, review rating shows with the stars.. 1 review | Add your review link is right next to the stars.

If i click on that link, it goes to somewhere which is out of layout.. I believe the link should open up the ‘Review’ tab at the bottom. Can you check and help? Thank you.

Plaza-Themes

Helle,
you can contact us via support@plazathemes.com and provide your website info. We will help you check it.
kind regards,

Hi Again! Great theme, very versatile. I am trying to sort the products by ID but I can’t seem to via the admin, the only options are Best Value, Name and Price. How do I add sort by ID? thanks! -D

Plaza-Themes

Hi, It doesn’t support sort by id. If you want sort the products by id you need change core of your website.
regards,

Hello i’ve a problem with price slider on sidebar left in my website not show, i don’t know why and on second level category also category navigation not show (example http://www.ssalee.com/sunglasses/roberto-cavalli.html) website page is: http://www.ssalee.com/sunglasses.html

Help me! thank you bye

Hi Again! A few more questions. First, I am trying to add some images in a static block that I am hoping to be able to show enlargements of with a lightbox effect. Is it possible as the theme is now or do I need to add another module to accomplish this? Second, I am trying to remove the black little pop ups that appear above the buttons (buy now, add to cart, add to wishlist etc). Can you direct me to where I can remove these? I can go into the code if need be, just tell me where. Thanks again and really great theme and response! -D

Plaza-Themes
Hello,
If you want use lightbox effect for images in static block you need use other the plugin. We have custom lightbox for prozoom you can’t use it.
You can remove the black little pop ups that appear above the buttons (buy now, add to cart, add to wishlist etc) in file js/bootstrap/bootstrap-tooltip.js find and remove code
$jq(document).ready(function () {
    $jq('button.btn-cart, product-detail-link, .footer-social a, #back-top a, .email-friend a').attr('data-original-title',$jq(this).attr('title'));
    $jq('button.btn-cart').attr('rel', 'tooltip');
    $jq("[rel=tooltip]").tooltip();  
  }); 
Default-user

Thanks, it worked!

Ive been using your theme for awhile, i just noticed that the NEW PRODUCTS slider on the homepage does NOT WORK with iPhone! It displays correctly, however you cannot click the product to view. just sits there non-responsive! How can we fix this? I even tested your demo store and i am getting the SAME result.

Plaza-Themes

We have fixed and updated it. You can download version 1.2 and update your website

Default-user

i can’t seem to find 1.2 only 1.1 and do i just overwrite the existing files? won’t that mess with my CSS changes? Or any of the theme settings I have?

Plaza-Themes

You can re-download latest version

How can i un-install this theme? I am switching to another theme and your files seem to override some on my new theme!

Plaza-Themes

Hello,
you can follow steps:
1. You remove set template name in admin > system > configuration > design/ template
2. template folder ( remove, change name )
app/code/local/Magentothem
app/design/frontend/default/ma_deluxe
skin/fontend/default/ma_deluxe

wytio23 Purchased

hello, can you tell me how need change background on main pages where is write new profucts and FEATURED PRODUCTS? thks :)

Plaza-Themes

Hello,
You can set new products by attribute “Set Product as New from Date – Set Product as New to Date”
you set Featured products by attribute “featured”
You can change background in file skin/frontend/default/ma_deluxe/css/styles.css

Great theme in terms of both looks and functionality. Do you know if this theme works with Magento GO?

Cheers Amy

Plaza-Themes

Hi,
You can find link download in “documentation/template/index.html” file

nippalony123

Thanks! Also could you advise if this theme works with Magento Go?

Plaza-Themes

You can find other theme. Our theme doesn’t work with Magento Go

Price filter slider works only for full prices, but not for reduced prices (final price)!

Quick fix:

Magentothem_Layerednavigationajax_Model_Catalog_Layer

replace $collection ->addFieldToFilter('special_price', array('gteq' => $first)) ->addFieldToFilter('special_price', array('lteq' => $last)); with $collection->getSelect()->where(' final_price >= "'.$first.'" AND final_price <= "'.$last.'" ');
Plaza-Themes

Thank you very much !

Default-user

You’re welcome!

I forgot, I also replaced variable ”$fisrt” (typo) with ”$first” and made the same change in Magentothem_Layerednavigationajax_Model_Catalogsearch_Layer

cheers

Plaza-Themes

Thanks !

Hi have buyed this theme … Very good !!! All is ok, but i’ve a problem with the image, i’ve wrote to support@plazathemes.com, but i’ve not received reply … Can we help me ? Thank you.

Plaza-Themes

You can check your email. We have responded you.

Default-user

Perfect. Thank you !!!

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