An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by Dream-Theme

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from Dream-Theme:

Our Support Portal: http://support.dream-theme.com/

Support Policy: http://support.dream-theme.com/support-policy/

We have 3 dedicated full-time support engineers. Requests are being processed on business days from 9:00 to 19:00 (GMT 0.0) [normally] within 24-48h in the order they were received.

Frequently Asked Questions

How to enable autoslide for background slider?

In “js/supersized.3.2.7.js” on the line change the “autoplay: 0,” to the “autoplay: 1,”.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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