40 comments found

Hi support team, I want to make the entire slider fit to the screen width and be responsive. The Images/actual slides dimension is 800px width by 630px height. How can I do it ? I added expand: true, to the main.js. But I cannot see slides – the height of it is 39px? WHy please help. You can view it at lotargear.com

Thank you.

InfoStyle

As was said earlier by email, size of the slider is limited by design and cannot be resized to full width.

spin-net Purchased

Hi, How do I show counting product category on the menu? Thank you.

InfoStyle

For quick reply describe your problem at ttp://support.itembridge.com/

Hi, just had a quick question :) Does your theme support a right to left language, like Persian or Arabic?

Thanks a lot, great theme by the way.

InfoStyle

Hello tahadaf,
thanks )), but the theme does not support a right to left language.

tahadaf

Thanks for your quick reply, but what if we install WPML Plugin and add a right to left language to it… then do you think there would be any problems in viewing those languages… you know? because Persian or Arabic languages are RTL and have their own characters… so if your theme supports UTF-8 languages… I think it would be ok?

InfoStyle

I think it would be ok. anyway we would try to help you if you would have any problems.

Hi, I would so appreciate if you reply back to my question a.s.a.p

I’m just in a hurry a little bit, thanks a lot.

Hi, I tried to go to “support” but got an error message. I am sure that this is elementary, however I cannot seem to figure out how to get my products on the home page underneath the sliders. Instead, I get featured product page, which is just a regular page, not a product. Please help if you can. Best Regards, Sasha

InfoStyle

Hello sweleber,
all support provides on http://support.itembridge.com/. Plz open a ticket and support team would help you as soon as possible.

Hi.. Great Theme!

How do I just leave the desktop without the responsive version? Because I modified the theme and now was bad viewing on mobile devices. Thank you!

InfoStyle

Hello, michelmany.
We already answered this question in your previous post.

Hi.. Great Theme!

How do I just leave the desktop without the responsive version? Because I modified the theme and now was bad viewing on mobile devices. Thank you!

InfoStyle
Hello, michelmany.
Please create a ticket by the link below and we’ll try to solve your issue:
http://support.itembridge.com
Default-user

I´ve sent. thank you

InfoStyle

Already solved this issue. ;-)

Hi, is it also possible to hide the whole buy and cart part in the template? So there’s only a product overview with price, description, etc. but no buttons to put in your cart or buy. So only informatic? Because i like the design but don’t want the people to buy on the site.

And is it possible to make a custom label on the product, like Sold?

InfoStyle

Hello Wennj,
we will try to add such ability in the next release… Thanks.

Jabutyf Purchased

pls help me install demo site again) kbytes.ru log:admin pass:demosite

InfoStyle

Hello Jabutyf,
Please open a ticket on http://support.itembridge.com/ and we will help you!

Hello. I want to use Diamond template for my shop. I’ll be selling jewelry in my shop. Which license type should I use?

InfoStyle

Hello, elementfani.
You should use Regular license.

I’m ready to buy this theme. Is it possible to make the Home slider display in the center only and not liquid or full width? I want the left and right slides hidden. Thanks in advance.

InfoStyle

Hello, atomiccafe.
Yes, we can help you to achieve required displaying of main slider.

My boss wants an SSL certificate. Will this theme work with https?

InfoStyle

Hello, atomiccafe.
Sorry, but we didn’t test theme work with https. That is why we can’t guarantee you its correct work with SSL.

I purchased the theme and briefly went through the files. I liked how you guys took the time to create a detailed documentation. Hopefully when I’m ready tomorrow and follow the steps that I have a functional cart. Thank you.

InfoStyle

Hello, atomiccafe.
Diamond theme is very simple in setting up. But if you have any issues with it, then please create a ticket on our support site and we’ll do our best for solving them.

Hi, I want to make my e-commerce website in Spanish. Does the template support this language?

InfoStyle

Hello, Pablo Arregui. Codestyling Localization plugin should help you to create required localizion of your site.

Hi, is this theme support latest Wordpress which is 3.9.1 because description for software version is only Wordpress 3.4 and 3.5

InfoStyle

Hello, mohdfarihan.
We didn’t test Diamond theme with WordPress 3.9.x, but it should work correctly.
Please let us know if you’ll find any issues and we’ll do our best for solving them.

Diamond WordPress Theme – User Guide.pdf – You will find this user guide in the package after you buy this theme. Page 4 will read… If you have not yet installed WordPress WooCommerce plugin, then you should. To do that refer to WooCommerce Installation.

- FYI you will need WooCommerce plugin v2.0.20 because they haven’t tested this theme on v2.1.11 which is the latest if you go that url. It is not mentioned in the User Guide.pdf.

I hope this helps.

If anyone here has updated to the latest WooCommerce and this theme is working fine then please let us know so we can upgrade our WooCommerce plugin. Thank you

Question regarding Product Image Size Dimension.

May I know what’s the maximum image dimension of the product? This is the one that zooms in when we roll over the mouse over the product page for showing details.

Thank you

InfoStyle

Hello, atomiccafe.
We used 870×1110px images for products on our demo.

Default-user

Thank you

Will you update this theme?

InfoStyle

Hello, karimie.
Sorry, but we have no plans to update Diamond theme.

I need a bit of help. How can I set a specific/custom URL for every Shop by Brand item I add instead of its brand page when clicked in the homepage? Thanks in advance

InfoStyle

Hello, atomiccafe.
Please create a ticket on our support site and provide us link to your site and access to your FTP.
We’ll help you to achieve required.

Default-user

ok thank you.

Has anyone updated to Wordpress 4.0? Pls. let us know. Thanks in advance

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