350 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bennytws Purchased

Hi, This is a fantastic theme!!!

I was wondering if I can make this website boxed? Because in the theme options I have clicked it to be boxed and it “is boxed” but only half of the page is boxed the other half is still widescreen, (I know its sounds weird). Any help would be greatly appreciated!!!

Thank-very much!!!

Default-user
bennytws Purchased

I’m sorry this is the website link; dummydomainwebsite3.info (if you wanted to see what I am talking about with my homepage).

Sorry for any inconvenience!!!

Default-user
bennytws Purchased

Hello, Have you had a look for me yet?

Default-user
bennytws Purchased

I have been to your support page and I can’t see how to submit a ticket for help?

Is this working? I just need help to fix the homepage, it just doesn’t seem right its boxed at the top and wide screen at the bottom!!!

webinane

Thanks for purchasing our product, Please send us WP Admin panel “username and password” at support@webinane.com. We will try to resolved your issue as soon as possible. Thanks

Default-user
bennytws Purchased

I have emailed you at support@webinane.com, thanks heaps!!!

I just have a client waiting that’s all!!!

Default-user
bennytws Purchased

I have been advised that the theme has been fixed but its not, the website needs to be boxed and its half boxed, the entire screen needs to be “a boxed website”, the footer is still widescreen and the header is boxed, that is what I need fixed as-well as half the page is missing, its not white its like there is no page there at all.

Just click this link and you should notice it! http://dummydomainwebsite3.info

All that I needed was the website to be boxed all the way through, not stop half way and then be widescreen again, you have just taken the writing and made it full screen but what about the page itself?

I need this fixed please!!!

webinane

We are sorry for this, it is because we cannot understand your requirement. Can you please send a screenshot of what you need at the same email address. Thanks

Default-user
bennytws Purchased

I have emailed you again, like honesty can you not see it on the homepage!

Default-user
bennytws Purchased

I’m sooooo sorry for wasting your time!!!!

I fixed it, it had nothing to do with the theme, like I said before this is a brilliant theme!!

Sorry for any inconvenience :)

webinane

No problem at all, still if you face any problem we are here to help you. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bennytws Purchased

Hello, I just need help with one more thing pretty please!!!

I have a background image for the my boxed website, I just need to know how to make that background image to be fixed not scrolling,!!!

Thanks heaps :)

webinane
Here is the solution for your requirement, Go to dictate/style.css, open the file in text editor line# 143 Locate this style property.
.home {
 background-position:-38px -22px;
}
Replace the above code with the following one.
.home {
    background-attachment: fixed;
    background-position: -38px -22px;
}
save file and update. Thanks
Default-user
bennytws Purchased

Great Support!!! :)

The question was resolved in under 17 minutes!!! (sorry for the late reply)

Amazing!!!

webinane

Thanks a lot, in case you need further help, please contact us again without hesitation.

  • Has been a member for 0-1 years

Hello. I’m looking to develop my first professional website, I have some limited experience with blogs and the old HTML sites, and I have taken several basic coding courses. If I buy this theme, do you think I could understand everything enough to create and edit my site on my own? Thanks.

webinane

Can you please explain your requirements. Or at least the niche on which you want to develop the website. Thanks

Default-user

I’m a yoga teacher and would like a platform on which to write articles about yoga, health, mindfulness, etc. I don’t want a blog set-up because I want the articles organized under a few specific topic pages (Mind, Body, Spirit). I’ve been playing around on page builders but I hate the way the themes look. Am I in over my head trying this one? Thanks for your time.

webinane

Yes dear you can work on this theme to make your website, let us know if you need further help from us. We will give you premium support. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
jen2bird Purchased

Hi, I am having problems contacting you on support. I joined the forum but cannot post reply or send a message. I purchased Dictate and on the Parallax text slider the Slide 3 Text will not post, in the admin panel it will not save text it is instead showing the text from Slide 1 text every time I save and no matter what I do. The rendered code leaves this paragraph empty so nothing shows up on the front end. Please contact me.

Jennifer

webinane

Sorry for the inconvenience, please contact our support staff at support@webinane.com and they will quickly solve your problem. Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
synergyva Purchased

Hi firstly great theme.

I am attempting to use some of the features offered Ultimate Addons for Visual Composer plugin within a page on my website which I am using your theme. When I attempt to use the woo products element which comes with the theme in conjunction with a row background design feature which comes with Ultimate Addons for Visual Composer plugin the woo products element malfunctions. Is there some known incompatibility issues with this theme and other virtual composer extensions?e

At a minimum would it be possible to make the theme compatible with Ultimate Addons for Visual Composer?

webinane

Thanks for giving us a chance to help you, please send your wp-admin username and password at support@webinane.com and we will look into the matter why this is happening with you. Thanks

Default-user
synergyva Purchased

Thanks so much I appreciate it and I have just sent you an email titled Ultimate Addons for Visual Composer incompatibility with Dictate theme containing the requested details.

Default-user
synergyva Purchased

Hi any update as to where we are at with investigations of the issues I am having as yet?

webinane

Dear we have answered you through email, please check your inbox. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
zengfuxu Purchased

Hi. I just purchased Dictate theme and installed it in my development PC. According to your documentation, I followed the 5 steps to install the demo. In the 4th step, Appearance>>Menus, I can only see one tab “Edit Menu” but there is no Manage Locations tab. Also in step 5 Settings >> Reading, in the dropdown box at “Front Page”, there is no Home page but only one entry “Sample Page”. Please help! Thank you!

Default-user
zengfuxu Purchased

Hi. I tried to import the Data.xml file again. This time I went through but had following errors: Import WordPress Failed to import Media “slider4” Failed to import “Lorem ipsum dolor sit amet, consect”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consectetur ad”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit ”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consectetur ”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consectetur adi”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consect New”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consect News”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consect Latest”: Invalid post type dict_news

After this, I can set Menu and Home page but has got no sliders and no photos/images – all are blank. What I need to do to fix? Thank you!

webinane

Although we have given the complete procedure in our documentation to set up the theme, its menu, sliders but I recommend to ask our support staff to install it for you. So please send your wp-admin username and password at support@webinane.com of a freshly installed wordpress and we will set it up for you in our next support session. Thanks

Default-user
zengfuxu Purchased

I have only installed in my PC as localhost. I can’t put it live before I put all right content in. How can I import the images for sliders and images on pages? How can I change the header (where the logo and menus are) background color? If my logo is bigger than that in Demo, how can I set the horrizontal menu bar to align at or close to the bottome of the header instead of in the middle of the header bar? Thank you!

webinane

These questions are very well explained in our documentation. Please go through documentation and you will easily be.able to find the answers. The documentation folder is available with the theme download. Still if you need any help in case you donot find the answers in our documentation than you feel free to contact us. Our support email is support@webinane.com. thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
zengfuxu Purchased

Hi. How can I change the header (where the logo and menus are) background color? If my logo is bigger than that in Demo, how can I set the horrizontal menu bar to align at or close to the bottome of the header instead of in the middle of the header bar? Thank you!

webinane

The size of the logo can be adjusted through theme options from where you upload the logo. Goto theme options >> general settings >> header settings. The complete answer is provided in the documentation. Thanks

Default-user
zengfuxu Purchased

Hi, Sorry but I can’t find answers from your documentation. I installed the Dictate theme first and installed and activated all related plugins. Following the instructions in your documentation, I imported the demo file data.xml but got the following errors (while most files are imported successfully):

Failed to create new user for admin. Their posts will be attributed to the current user. Failed to import Media “slider4” Failed to import “Lorem ipsum dolor sit amet, consect”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consectetur ad”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit ”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consectetur ”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consectetur adi”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consect New”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consect News”: Invalid post type dict_news Failed to import “Lorem ipsum dolor sit amet, consect Latest”: Invalid post type dict_news

1) After this I can get most features from Demo site but no pictures/photos for sliders, Staff and blog articles etc. How to fix this?

2) My logo is bigger that that in Demo site. How can I set the horrizontal menu bar to align at or close to the bottome of the header instead of in the middle of the header bar?

3) How can I change the header (where the logo and menus are) background color?

I have only installed in my PC as localhost. I can’t put it live before I put all right content in. Please help me to sesolve above issues.

Many thanks!

Zengfu

webinane

Thanks for asking us for help, we have emailed you the answer of these question. As we mentioned earlier the answers of these questions are given in Documentation in Question number 8, 9 and 10. Sorry the answers were a bit long so i did not paste it here. We have given the answers according to your needs in email, please feel free to contact our support in case you need further help. Thanks

Default-user
zengfuxu Purchased

I can not see Question number 8, 9 and 10 in your Documentation. When I unzipped the file downloaded, there are only three folders in the Documentation folder: Dictate Documentation, Revolution Slider Documentation and Visual Composer Documentation. Which folder shall I go? In Dictate Documentation folder, there is one folder “images”, one file index.html and one file style.css. Which file is your “Documentation” with Question number 8, 9 and 10? Thank!

Default-user
zengfuxu Purchased

None of any answers from your support has fixed any of my problems so far.

webinane

Did you not get the email from support, i personally inquired about your ticket and saw that we sent you an email. The index.php file should be opened in Chrome or Firefox to see the answers. Donot worry dear we have started solving the tickets from our clients we will look into your issues and solve them. Please remain in contact with the support staff. Thanks

Default-user
zengfuxu Purchased

There is no Index.php file but index.html file. Yes I did open it in Chrome but can’t see a solution and can’t see Question Number 8, 9 and 10. Only up to Question 5. As I said before I received more than 5 emails from your support but none of any answers from your support has fixed any of my problems so far.

Default-user
zengfuxu Purchased

After communicated with you support a lot of times, they still seem do not understand what I want. The answers either do not fix the problems or are nothing to do (not related to) my requests. Really painful!

webinane

Dear few of the changes you are asking for involve customization but we have provided the solution for small changes like setting the Menu position in the header. Normally customer support is about the queries and problems relating to existing theme features but our staff is trying to solve your issues. Please carry on to tell your problems and get the solutions. We have to answer so many clients so we request for patience as other clients also want the answer quickly. Secondly i am referring your ticket to the senior staff member, now your ticket will reviewed by two people and then you will be answered. Thanks

Default-user
zengfuxu Purchased

Yes I have got an answer from your support to get the Top Menu moved down to the bottom of the Header successfully. Thank you very much!

webinane

You are very warm welcome dear. In case you need further help please ask us again. Thanks

  • Bought between 50 and 99 items
  • Has been a member for 0-1 years

Hi,

We purchased this theme and we have to following problem:

1) We added the Sidebar from theme option for example sidebar1 it is showing in widget area and we entered the content there.

2) While creating page and selecting sidebar from the page setting, we can select the sidebar 1 but it is not showing on front end. Please advice.

3) We are assigning default template.

Looking forward to hear from you.

Best Regards, Keith.

webinane

1. How to create sidebar? Ø Go to “Appearance” => “Theme Options” => “Sidebar Creator” Ø Locate the option “Add More Sidebar” and put name for the sidebar in the input box. Ø If you want to add more sidebars, click on “Add More Sidebar” option again, and give a name for the new sidebar. A new sidebar will be added. Ø Click on “Save all Changes” option given on the bottom. Note: i. Besides creating a new sidebar, you can also remove any of the existing sidebars by clicking on the “Remove” option. ii. As you create a new sidebar, it can be viewed on the Widgets Dashboard (Appearance => Widgets) to the right side. iii. If you want to add widgets in the newly created sidebar, just go to “Appearance => Widgets” and add widgets by drag and drop method. iv. You can use sidebar on any page and with any post. v. To show a newly created sidebar on a particular page, go to the “Edit” option of that page. Apply it by clicking on the name of the sidebar from the sidebar dropdown list.

Note: If you will not be able to understand this process or in case of any confusion please send us your website link, WP admin panel at support@webinane.com. We will try to check it and resolved your isseu as soon as possible. Many Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
amf12 Purchased

Hi there, I loved the theme but i am having a problem with the teams section. it is not scrolling and when i click on the navigation it takes me the top of the page instead of scrolling to the next staff.

how can i solve it. Thank you,

webinane

Yes you can solve it surely. Please share your page url here. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Dcadman Purchased

I am unable to create a Webianne support account, so I will ask my question here.

Is there a fix for Visual Composer in Dictate? Text appears white on white and I can’t embed images. I checked the Code Canyon site, but they said to get support for VC from your theme developer if you purchased it as part of a theme.

webinane

We are ready to serve you dear, please ask our expert staff at support@webinane.com and they will surely help you update the Visual Composer and diagnose the existing problem. Please donot forget to send wp-admin username and password in your email. Thanks

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