417 comments found

vidina Purchased

I would like buy this theme, but my wordpress version is 4.0, is compatible the theme with this wordpress versión? Thank you for your answer.

webinane

Yes it is compatible with version 4.0. Also we offer premium support if you face any problem after the purchase. Thanks

vidina Purchased

Hi, I finally bought the item, but when looking from the downloaded files steps auto_install am not able to find them (if any), I would I appoint certain exactly where to find the file, or I will communicate the steps to make proper installation. Thank you.

webinane

Can you please share your link here because i afraid you are using old Visaul Composer or an Old Dictate version. Thanks

Default-user
vidina Purchased

Thank you for your answer. This the link: http://iaction.es/ but I think that you cannot find anything, because the problems are working from wordpress

webinane

We need your ftp and wp-admin information, please send us at support@webinane.com Thanks :)

I’m having several problems with this theme and have to wait more than a day to get a response from Webinane. I’m on a tight deadline and am not getting any help.

1. It will not install regularly so I have to have it installed through the server hosting. 2. When I gave the logins for the new site I’m building to Webinane, they uninstalled the theme, meaning I had to call my hosting company again and spend more than an hour on the phone trying to get the theme reinstalled manually through the server files. 3. The image files are broken. 4. The visual composer plugin is broken and requires a manual edit to the hard code to fix. 5. My hosting company discovered that while Webinane was in the backend of my site they moved files around and now the content folders point to the temporary folder, which the hosting company cannot fix—only Webinane can do this and they just keep telling me not to worry. 6. The template’s do not show up as an option when trying to create a homepage. Only the option to save a new page as a template.

Please respond and address each of my concerns instead of just continuing to ask for my logins and telling me not to worry. I have given you everything you need to address my concerns. Please do not uninstall the theme again.

webinane

I am worried to see this comment, how can this happen that you are kept on delays, let me investigate about it, but the team is not online at this time, so you will have to be patient for some hours so that they come online and i ask them to give a final attempt to solve your issues. Thanks

Default-user

Please do not have your team further mess with this. When they got into the backend the last time they ruined more than they fixed. I have had to hire a company to fix these issues in time.

webinane

We are still working to solve the improve the product so please be patient we will give you a new version to the best of our efforts. Thanks

Dear clients and potential Buyers, we have given following updates and improvements in our new Version 3.1,

- Fixed - Menu Issue Fixed to Make it Compatible with WordPress v4.0
- Fixed - Contact Form Template Page Ajax and Google Captcha Issue
- Fixed - Team Listing Page Bug Fixed
- New - Added Date and Time Picker in Appointment Box
- New - post link of title in Portfolio Descriptive template
- Updated - Visual Cmposer Plugin Updated
- Fixed - Font Awesome Icon Issue in Services with Video BG Shortcode 
- Fixed - Services Simple Style 1 Shortcode Bug(Posts and Icons not Show Properly)
- Fixed - Event Listing and Single Page Meta Options Issue Fixed
- New - Youtube Social Media Option Given in Footer
- New - Added One Click Importer (Hot)
- Fixed - Upcoming Template Added (Bugs Fixed with Updation)

Thanks Everybody for Buying or Visiting our Product.

segorbe Purchased

I purchased, and install according to provided manual, also import data.xml and follow your instruction but data shows, no templates, , I check several time according to you instruction but no success,please as I can solve the problem, I tried everything, I’m desperate, he would appreciate a tutorial step by step how to use the different theme options, it’s all very confusing, thanks

webinane

I think you have downloaded an older version please download the latest version which was given yesterday. We are sure it will solve your issue. Please reinstall the wordpress again and then use our one click install option from Theme options and it will install the Demo and you will be able to see the templates. Thanks – let us know if you need further assistance.

dator3_m Purchased

Is there any way to insert gallery as a shortcode? I need my gallery to appear in tabs and I’m unable to do so. Visual Composer displays Dictate Gallery, but it does nothing. I also looked into tpl-gallery.php and it’s empty (ingoring the header inclusion).

webinane

Dear please wait till tomorrow we are making a new short code for you. We.will launch it tomorrow. Thanks

segorbe Purchased

I have a problem when I install from module Install Required Plugins whit LayerSlider WP, the error , Installing Plugin: WP LayerSlider

Installing Plugin: WP LayerSlider

The plugin does not have a valid header.

Downloading the installation file /home/studio1/public_html/quiroarganda.com/wp-content/themes/dictate/framework/library/tgm-plugin-activation/plugins/layerslider.zip…

Download failed. None provided a valid URL.

Return to Plugins Installer Required

webinane

We can solve this issue by looking into your website, please send your ftp and wp-admin username and password at support@webinane.com so that we can solve it as soon as possible. Thanks

I am trying to get support for this theme but your support forum keeps giving me “You are not authorised to do this” messages. So I will type here instead:

I am trying to add team profiles to my new client website, but no images display on the team profile page – why is this? How can I display team photographs in the way that is demonstrated on your demo site page?

webinane

We are sorry for the forum, we are setting up new support forum, please email your problem at support@webinane.com and you will get the solution of your problems in our next support session. Thanks :)

Hi

I have trouble getting the Layerslider to work. I tried the automatic install from the theme but it didn’t work and said Header not found so I manually installed it and now the slider doesn’t show up on the home page..

Neither with the shortcodes nor with the widget

Any solution for this??

webinane

The problem is with the Layer Slider installation, please send your ftp and wp-admin username and password at support@webinane.com and we will correct this file setting. Thanks

Hi,

Please advise about the demo. You referenced data.xml and demo.xml files. Couldn’t find any in the extracted folder. However, I did see the “Import Demo Data” button. I tried to use it but no pages or layouts were imported. Please assist as soon as possible. Thank you.

webinane

One Click Demo Installation of Dictate Theme The piece of very good news for you is that now the Demo of Dictate multipurpose premium WordPress theme can be installed with a single click! No hassle at all. Earlier, you were required to install the “WordPress Importer” plugin and upload the .XML file. But now all these steps have been eliminated. The installed Demo will appear the same as seen in the Live Preview on themeforest.net. If you face any problem in “One Click Demo Installation” process, you can contact the Webinane Support Team at support@webinane.com. They will install the Demo for you and assist you in every possible way totally free of cost. Thanks

gavinthompson

The One Click Demo didnt work for me. I sent an email for support

webinane

We request to wait for some time as our expert is working on tickets and he will let you know about further proceedings. Thanks

Hey where is the Demo.xml file I dont see them in the extraction folder

Default-user

Thank you for this info but I dont see anything that says one click installer. Can you please be more detail Click everything here and I dont see anything would let me know that this what I click on to install Demo. What link is it?

Default-user

Sorry i found it at the verytop

webinane

Thanks for informing us, let us know if you need further help.

geeks Purchased

Hi,

I am using spa-salon-home-page-1/ and not sure how to edit the service box(Our Services section with 4 images).. I have checked the service section on dashboard but i dont see any categories in that section.. I have to add 8 services instead of 4 please guide me where to edit them. I have to make those images a link to respective section as well.

Default-user
geeks Purchased

Hi,

My problem is i am not able to find the categories which are listed in dropdown.. I have looked everywhere..where am i doing it wrong…:( please check the screenshots

http://i60.tinypic.com/aoxr4n.jpg http://i62.tinypic.com/2n84zur.png

Sorry I can not share my details here in public, can you send me your email id where i can mail them…I need the site to be setup as demo site.

Regards

Default-user
geeks Purchased

please suggest – i am stuck with this project since last many days…

webinane

We need your ftp information and wp-admin info to do this task please send us at support@webinane.com, it can be completed quickly so please send the details now. Thanks

Hello Webinae,

I have been emailing you several times and you are not responding at all. You have promised me that there will be new fixes for the bugs that I am facing in the theme. I am very unhappy that you refuse to reply when you have told me you will inform your developers to work on the fixes within a week when its been a whole month! Let me tell you, if you do not fix this, I like a refund from this theme. Worst theme ever!

webinane

Thanks for asking us for help, we are working on a new version of Dictate, please send your issues at once at support@webinane.com and we will address all these issues in the new update. We are sorry but the work delayed because of some major changes in the theme. Can you please send me the email address from which you have sent email to us because our record donot show any email which we have not responded yet. Thanks

webinane

We have not received any of your email yet, it seems the problem is with sending or receiving emails, though it happens in rare cases but you can send your email at sugotech@gmail.com as well. Thanks – we are waiting for your feedback.

mrhocs Purchased

Hey – do you have an updated changelog for the update just released?

Thanks

webinane

Sorry for a little late reply, we gave few improvements like bugs in Theme Options fixed, Some Styling Errors Removed and Our Team short code improved. Thanks

Sliders not showing / working on all pages. I am sending an email to support@webinane.com with a username and pass to fix.

Thanks!

webinane

You will get the response today about this, please be patient.

aa203 Purchased

I sent you emai to support@webinane.com for installing demo data, thank you very much

webinane

You are welcome :) We are here for your help, let us know if you need further help.

Default-user
aa203 Purchased

hi What’s the problem to upload demo.xml with your theme ? I have many wordpress based site and had never problem with demo contents. I ask because i do not want to disturb you if i make a mistakes on pages , you uploaded for me. Thx

webinane

Some time the memory of the server is low, we increase this memory size from config.php and the Demo installs easily. Also the some server create upload problem which we solve easily if you face these issues. Thanks – we are happy to help you, donot hesitate to contact us if you face any problem.

Please please add font subsets option in Dictate Theme Options / Fonts… Nothing fancy like this theme: http://www.onedesigns.com/tutorials/enlightenment-documentation-integrating-google-web-fonts

Just option for different subsets would be awesome, so we can use different languages… Default Google Fonts are latin and at the moment – there is no way to change or override Theme Options (not even with plugin or child css, or anything). Or at least allow us to ignore fonts from Theme Options

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