379 comments found

reji_kv Purchased

I think this is another bug : I have the updated version of the theme installed. But I dont see the NEWS post types anywhere. I am pretty sure that it was there initially as I had configured few news posts.

But now I dont see the POSTS. Could you please check ?

webinane

Thanks for asking us for help, dear we are not online as there are local holidays but one of our staff member answers everyday from a distant place so i request to email at support@webinane.com and he will answer you about it surely. Thanks

How can I remove the Email field in the “Our Location” widget? Where is the php file and what line do I need to remove? Please advise asap.

keepitgrowing

I figured it out. Thank you.

Please help. Still struggling with the functionality here.

How do I get the bullet points working on this site?! It doesn’t show up when I format the text.

Thanks.

Default-user

Yes removing that code has enabled the bullet points to appear however it doesn’t indent the paragraph even if I add indentation. Please can show me how to fix this?

webinane

Please don’t Comment the Css code to show the bullets, it will disturb other things. Please Tell us where you want to show the bullets we will add it for you. Thanks

Default-user

I changed the CSS as per your advice above.

The bullets are added in the “Retreats Include” section half way down the page here: http://www.naturalpath.info/health-and-detox-retreats/

Also, how do I update to the latest Visual Composer?

Thanks.

webinane

Please send your inquiry at support@webinane.com and the support guy will send you the instructions together with the link of new updated version. Thanks

Default-user

thank you

gunjan20 Purchased

My captcha is not working here http://onlinewebsitemaintenance.com/contact-us/ though I have enabled it from admin panel. please help

webinane

Please send your website information at support@webinane.com and the tech will come back to you in the coming support session. Thanks

I am making progress with your theme, although still quite bumpy. But first, how can I get the TESTIMONIALS shown on the Testimonials page (shortened versions) to link to the longer, singular Testimonial page(s)?

In your Themeforest Demo as well as on my site, the testimonials all get shortened and there is no visible link to click on to see the longer, fuller testimonial.

This is also apparent in that you can clearly see that many of the sentences are simply broken off and want to continue on another page. Need HELP!

I already visited the forum and there was no information on this bug.

webinane

Dear we have notified your requirements and we will include the testimonials page in the upcoming version. At this time we can guide you to increase the words of the testimonials. Please send your requirement at support@webinane.com and our tecnician will guide you further. Thanks

Hi Guys I have a .svg version of my logo that I want to use on my website in the header and footer sections and it seems you theme only accepts image formats? what would I need to change to allow me to use the .svg?

webinane

Dear, sorry for inconvenience as Dictate WP theme does not support .svg version of the logo. So, first of all, you will have to convert the logo into .jpg or .png format and then upload it to the site. Thanks!

Bullets question – I’ve commented out the list-style lines throughout CSS and I’m still not getting bullets in the Services section – some of them work, but layouts 1, 2 and 3 still don’t show them and layout 5 has alignment issues. Any help?

webinane

First share the url and then we can suggest you the changes. Please give the details with the concerned page. Thanks

webinane

Please don’t Comment the Css code to show the bullets, it will disturb other things. Please Tell us where you want to show the bullets we will add it for you. Thanks

I dont see forms with drop down menu. We have many locations to manage. You have many choose to do things, but at the moment of forms there is no alternative to choose a department or location or… ?? (contact form 7 is ok but we have to pay it and we considder so expensive to our country (BA) thanks

webinane

Please explain your requirement a bit more, may be we include it in the theme in next version without any cost, if your idea will be powerful. Let us check the worth of your idea, thanks.

Default-user

ok, I refer to forms to contact. You have only a plain one, the typicall for name, address,message… but a theme like this normally can be apply to a chain of fitness club or spa. If you have only one web but you choose to contact one location (you have more than one, that means several locals of the same brand along the country) is not possibly to do that because you have only one option.(is not possible to say whic place you will like to assit) thanks .. I dont kow is its clear.. sorry for my english

webinane

We have notified your suggestion and we will try to incorporate these improvements in our next version. Thanks for your suggestion.

zengfuxu Purchased

Hi. I can’t get “Shop” to appear in the Top Menu. How can I get Shop menu and its sub-menu items to appear in the Top Menu like that in your Demo site? Thanks!

Default-user
zengfuxu Purchased

Thank you for your reply. I tried that but there is no “Shop” in the Pages list to add to menu!

Default-user
zengfuxu Purchased

I have only got these in the top main menu: Home, Gallery, Portfolio, Pages, Shortcodes, 4 Sliders, Features. In Appearance => Menus” on the side menu of WP Dashboard, Click on “pages” and a dropdown list appear. I can NOT find Shop and its submenu items in this list.

webinane

Dear it is very easy to set up the shop pages after installing the WooCommerce plugin, please read the Documentation carefully, if you still face any problem, please ask our experts at support@webinane.com Thanks

Hello! How may i change the heading text ( Address ) on the Our Location widget to say maybe “where we are”..etc

?

Thank you

webinane

Please follow the given instructions,

Ø Go to “Theme Options” => “Font Options” => “Heading Fonts” Ø Select the required Heading Font Family from the dropdown list for any of the 6 built-in Heading Typography styles, i.e. H1, H2 … H6. Ø Click on “Save All Changes” option, given on the bottom. Note: It is not necessary that you choose same Font Family for all the Heading Typography styles, i.e. H1, H2 … H6. You can choose the Font Family of your own choice for any of these options.

Sorry for the late reply our expert were busy in addressing the issues of earlier received emails.

Let us know if you face any other problem, we will try to quickly reply you. Thanks for your patience.

Default-user

Thank you

webinane

You are welcome dear.

labemi Purchased

Any chance included font awesome library will be updated from 3.2.1 to current 4.1? There are so many new icons which are very useful.

Unfortunately some things (e.g. naming conventions) changed (see: https://github.com/FortAwesome/Font-Awesome/wiki/Upgrading-from-3.2.1-to-4) so it is hard to do on my own as I don’t know where all the relevant files in your template reside.

webinane

Please allow us maximum three days to complete the update, we are already working on it but it is taking a lots of time because of new things and the reported errors. Once completed we will surely launch within three days IA. We appreciate your patience but the work burden of Lifeline and Dictate is causing the delay. Thanks

labemi Purchased

double post

labemi
labemi Purchased

Sorry for further questions. I’ll post them here as the answers are not within the documentation but might help others:

  • Where and how is that History post type used?
  • Where and how can defined Service Areas within webinane admin panel be used?
  • Why does one have to provide social media links in social network settings as well as in footer settings within webinane admin panel as well as in Social Networks widget? Maintaing social media links in three different places absolutely can’t be called user friendly. Ever heard of usability? If I set “Social Media Settings” I assume these settings are used throughout the template.
  • When will the coming soon switch become functional?
  • Where/how are sub services defined in Services -> Service Settings -> Services displayed?
  • Why are Date, Posted By, and Categorized displayed on service’s details page? Even if a department is selected, “Categorized” doesn’t show it. Additionally, where is the defined department displayed?
  • What’s the recommended dimension for member’s image? List and grid view show different sizes. Generally, documentation should include recommended image dimensions for all type of posts/sliders/logos.
  • What the heck is “Tabber” (widget)? Can one eat it? :)
  • I know I can ignore “please activate VC” message as you have/provide an extended license. However, I don’t want to see this annoying message. Furthermore I don’t want my client to see this message! Please provide a solution to get rid of this annoyance.
  • Is there a camera slider documentation? It is used on the home page and is looking nice but lacks of documentation.

I stop listing for now but while writing this I am really getting angry. Besides the other problems I have with this template (and we are in contact via e-mail) it is obvious this template – although being really nice, generally spoken – lacks of quality and consistency. With the template feature race here at themeforest loads of features are quickly sampled into a theme which offers great varieties but is hard to handle and simply not usable the way it should be. I am not new to Wordpress or web design but I am struggling a lot with this template. *How could I ever make my client use or even administrate this beast?

Now, about a month after purchase I am still stuck at the beginning because the theme simply does not want to accept my (actually my customer’s CD color) custom Theme Color Scheme (in General Settings), although I set “Predefined Color Schemes” to “No Color” – and because header image on pages always go under (“under” = lower z-index) the header even if header layout is changed and is not fixed.

I can’t believe those 500+ buyers don’t have similar problems and everyone of them who really wants to use the theme and therefore gets into details is satisfied with this template.

Feedback and improvement welcome!

webinane

1: Dear, History custom post is used in “Our History” shortcode of the Dictate WP Theme. You can use Our History shortcode according to your requirement through Visual Composer.

2: Dear, Theme Options => Services Area This data is used for simple services list which can be displayed through “Services Area shortcodes”of the Dictate WP Theme.

3: Within 2 or 3 days we are giving an update of Dictate WP Theme. Hopefully, the issue 3 and 4 will be resolved in that. We are sorry for this complication, we are thankful that you gave us suggestion and we will follow your advice.

5: I: If you want remove the “Date, Post by, category”. Please send us your website link and WP Admin panel information at support@webinane.com. We will remove them as they need some changes in your Php code and this is not required by every client. II: This issue will also be resolved in the next update.

6: I: Please use the Member Post image size “770×578”. II: Slider image size “1366×660” III: Logo image size “To your requirement” and will change the width and height through backend “Theme Options”.

7: We could not understand this so we need more explaination of this issue.

8: To update your visual composer; here is what you have to do In the first step login to your ftp and go to the following file, Step-1: Go to dictate/framework/library/tgm-plugin-activation/plugins.php Open the file in text editor line#: 16, 17 Locate this code: ‘force_activation’ => true, ‘force_deactivation’ => true, Replace the above code with the following one. ‘force_activation’ => false, ‘force_deactivation’ => false, Save file and update. Step-2: Now, you have to delete this plugin from wp-admin area. Go to “Plugins” here you will see the list of plugins which are installed here. Delete Visual Composer and then download the latest version from the given link. http://free.webinane.com/js_composer.zip Ø Go to “Plugins => Install Plugins” on the side menu of WP Dashboard Ø Click on “Add New” Ø Locate the option “Upload”. Ø Upload the “Plugins” from your PC by clicking on “Select Files”. Ø “Install Now”, and activate it. After installing this “plugin”, please check the functionality of your theme, and you will hopefully find it resolved. If you require further help, contact us again without hesitation. Thanks. Active plugin Yes it is just a notification, there is no need to activate it as this is a premium plugin and it is given free to you. Just ignore this notification and use it, in case of any problem do contact us any time. Thanks a lot

9: Please check the documentation where the answers No, 8, 9,10 will help you in this regard. . Note: In case of any help contact us again without hesitation. Thanks!

hello everyone I have a little problem for thema I need help.on my website. I cant set Parallax slider,Camera slider,slicebox slider Do you have training videos on how to set,site is not complete yet.

Thank you for help.

webinane

Thanks for purchasing our products, dear there are no training videos available but we have given detailed documentation on it and if you need any further help we have an expert team which is ready to help you. Please read the documentation carefully and let us know what help you want after that. Our support email address is support@webinane.com

I am just trying to get all the services to show up on 1 page! Instead of just 6 services and then a next button. The support page is not letting me login or else I would have posted this there. Thank you.

webinane

Thanks for asking for help, please follow the given steps,

Ø Go to “Settings => Readings” on the side menu of WP Dashboard Ø Locate the option “Blog pages show at most”. Ø Change the blog post to your requirement. Ø Click “Save Changes” on bottom. 2: Dear, we are really very sorry for having a problem with the Support Forum. Please inform us about any of your issue via email, and we are here to solve all of your issues.

Thanks

Hello!

How would i add content to the bottom of the contact us page, that came with the theme demo pages..etc

Thank you -Daniel

webinane

Please follow the given instructions,

Go to dictate/tpl-contact.php, open the file in text editor line# 26 Locate this code:
<p><?php _e('Your email address will not be published. Required fields are marked', SH_NAME); ?>. <span class="star">*</span></p>
Change the desired word to your requirement. Thanks!
Default-user

Thank you

webinane

Welcome

1) I am trying to edit the images for the slider in the single member page but when I click “add media” and “insert a image” it is putting it in the body of the page and not in the slider. I am wondering if this has to do with the VC plugin needing an update? Please advise how to update these member images in the slider.

2) If I only want one image in the slider how do I remove the slider effect?

3) How do I update the Visual Composer plugin?

4) How do I add a “read more” and also control the excerpt length for each member on the all-members landing page?

keepitgrowing

However now I would like the image to not be cropped on the single page team member. I would rather have full height and crop the sides if needed. I can not find in the code or CSS where to fix this. I tried to change the height in the code above but it did not work. Please advise.

webinane

Please wait a bit we will surely advice you in our next support session. Thanks for your patience in advance.

keepitgrowing

I was able to fix this. Thank you.

cedrykusa Purchased

Hi,

I can’t use predefined homepage templates from page builder. I want to use Spa & Salon Template but is blank the template option doesn’t show up, I click button “Template” save current page as a template than after the list of the template are not show up, just say “Load” but is blank. He doesn’t load fully!

cedrykusa
cedrykusa Purchased

I also got Error: TPL-01

webinane

Can you please share this problem together with your wp-admin username and password at support@webinane.com :) so that we can check why has gone wrong in your set up. Thanks

I need to show more team members on the team landing page then the default of 6. How / where can I change this default so the members do not go to two pages? Please advise.

Here is the page I need to fix:http://www.drbaumdentist.com/our-team/

keepitgrowing

Also – I would like the social icons on top of the team images to open the social links in a new window. How can I add a target=_blank to these icons?

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