ThemeForest

Digniss - WordPress Responsive Business Theme

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Mexico

SOMENTHING WRONG… I need your help to set up the home page, I followed steps detailed in the theme document, but I couldn´t add any content to home page. Each time I added an element, it never stores (save button es pressed and I can received the saved message), but never see the home page content. I imported the demo data, and same happens, all looks fine, except for the home page content (only show header, footer, menu, slider)...

Any advice what I missing??? Thanks. Ana.

wptitans

Hi Anna, no panic girl ;). Please send us ftp and admin credentials so we can have a look for you.

Send it through the little form inside our themeforest profile page.

Default-user

Ok, thanks. I already send the credentials.

Default-user

Hello! I need to change the menú beside the logo, to display only 3 options per row, now it displays 4 col options…any advice how to? Thnks

Default-user

Ok I got it!! thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I have a problem with the slider manager. It suddenly stopped working. I cant add or save anything. Any suggestions?

wptitans

has it stopped working in front end side or in wp admin ?

Default-user

No the slides in front end are ok but in wp admin when I go to slider manager it shows only 2 photos from the 4 that the slider runs and the buttons add or edit dont work

wptitans

Send us an email with ftp and admin credentials so we can have a look for you and correct the issue your having.

Default-user

I have send you an email through your profile from last Thursday and I haven’t received any reply except the auto mail. Have you received my email?

wptitans

Hi, I replied you that day only. I had asked for ftp details . A core file of your wordpress installation is corrupt or not available on server. I will need to remove that portion of our code to make it work. Can you please send the ftp details again.

Default-user

I didnt receive that email. I am sending you again the details. Thanks

wptitans

ok got the mail will reply you shortly

Default-user

Hello. I replaced the file but it didn’t fix the problem. Now the buttons in slider manager are active but they only refresh the page.

wptitans

replied your mail

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi!

I just installed the theme with the installer and everything works like you said in the documentation…. but my site doen’t look the same :( And also, when I try to use the layout builder it doesn’t apply on my homepage… could you hlep me please! I would like to start my site exaclty like yours ;)

Thanks!

wptitans

got your mail ,will reply there ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
TechShad Purchased

Hi. I really like your theme. The layout is one of the best. I bought it a few months ago, and it had some issues with some of the browsers which you’ve fixed since. I’ve decided to give it another try for a new project. But I’ve got some issues with a new install.

I installed a fresh copy, and used the “installer” to add the demo content. However, the new site’s home page only shows the top menu and slider, and the footer. The main body is not shown. My old installation after demo install had many options in the “Layout Builder” and they all worked.

The new installation, has only one option in the “Layout Builder”, called “Home” which is empty. Even when I add “Elements” to the “Home” and edit them, they do not show on the home page.

I’m editing it on a local machine, and have not setup hosting. Is there a new version, or something else I can do to remedy this?

Can you help with this?

Or should I just use the older Version 1.0 of the Theme, and update the changes from your latest release?

thanks.

wptitans

we have replied your mail

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have similar problem as above user TechShad. What is going on? How this problem can be fixed? My install is on local machine as well, so I cannot show it to you right now, please either fix this problem in your core files and reupload the distributive or give solution on this forum so everyone could use it for future.

wptitans

Please send us an email through http://wptitans.com and we will check it out for you.

Default-user

emailed

  • Elite Author
  • Won a Competition
  • Exclusive Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 2-3 years
  • Bought between 100 and 499 items
  • Referred between 50 and 99 users

As of Monday 20-05-2013 all support requests will go through our new support forums. All emails send from this date onwards will be ignored and an auto reply will be send with a link to the new support forums.

Your able to register with your username, email, password and purchase id code and then we will monitor the forums multiple times on a daily base.

We’re extremely fond of our customers; your patronage is what keeps wptitans going!

WPTITANS

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