Hi, can I just confirm this theme is compatible with WPML? The link you’ve provided previously to others asking the same question no longer exists. Thanks
We provide po/mo files. But not directly compatible with WPML plugin.
Will it soon become compatible or not likely? Thanks
We will discuss about it with our development team. We will implement it, if feasible.
I bought the theme over a year ago, but I never had the chance to used, now I’m trying to setup a website, but for some reason I can’t make it work.
About page doesn’t show the portfolio images, Services page doesn’t show the text and link button doesn’t work, Portfolio pages no working. I followed the instructions from documentation and I imported the demo data number 2,
If we can’t fixed this theme is useless for me.
The website adress is www.joseore.com
It is related to twitter app issue. Please use our support system: http://designova.net/support.html
We will help you to fix the issue.
I received an email from themeforest about your theme update please let me know what type of changes you have done
Many of the users are not using their own Twitter API keys. And it was affecting rest of the sections in the theme. So we have bypassed it, so that it will not affect the other sections. Twitter feeds will work perfectly if the API keys and tokens are set properly as per the documentation. If you have already fixed this issue, no need to update the theme.
ok but we are seeing an error of flicker can you please help to get rid of this issue
we created ticket at portal please check the website and response thanks
Your ticket has been processed. There is no flickr error on your site. Please do the follow up on the support system.
Hi, I recieved an email about a theme update.
I see that in the previous version (my wordpress updated automatically) that the splash slider isnt working anymore. How can I update my theme?
Please contact us through our support system: http://designova.net/support.html
I am having problems with the scroll function in the header?
Please use our support system: http://designova.net/support.html
The theme is superb, but the background youtube and Vimeo does not work …
The slide remains white . I did what was necessary as shown in the tutorial .
The site runs on Wordpress.
Really like this theme hence why i have purchased it. The only thing lacking is that there are no support documentation to guide the user on the various features of the theme. Is there one available?
The documentation is included within the download pack.
Still if you have any confusion, please use our support system: http://designova.net/support.html
There was no documentation in my pack, just images in the ‘Document’ folder. Further, there is nowhere that i can see that i can download it in your support site page.
please let me know where i can download the documentation and resolve my three support tickets – thanks
Your tickets has been processed.
Can you please resolve my tickets as well as inform me as to have to obtain the documentation?
Please find the documentation in the following path: Download Pack >> Documentation >> index.html (open this file in a browser).
Thanks – can you please resolve my three outstanding issues?
All your tickets has been processed.
Just bought the theme, but images upload doesn’t work and short codes doesn’t work. Can you help me solving this problem?
Hello can we build multi one page ? Can we put video (youtube or vimeo) in background page or sub page ? Wpml will be available soon ?
Sorry, you cannot have multiple onepage. You can put video in background page or sub page.
you haven’t create a theme multi one page ?
in yours creations ?
Sorry, there is some technical limitation to implement multiple one-page.
My problem is the upgrade. I bought and use 1.3 version on my site as i see now we are 1.6 version but there is no any instruction how could i upgrade my version (btw the simple upload or reinstall does not work)
Please read the article: tickets.queryloops.com/article/view/3/how-to-update-the-theme
I’ve installed dignity theme in wordpress 4.4.2, but there aren’t short code icons in new page, and a i’ve several problem to create every single page. For example if i try to create new one page theme with YouTube video, footer appear hover the video. In the end all Page Content examples in the demo folder don’t run. Thanks.
we have created 1 ticket please respond asap thanks
Your ticket has been processed.
Just bought the theme, I can upload images in Media but I cannot add an image to “Parallax Background Image” field of a page or upload an image to the theme’s general settings. Could you help me solving this problem?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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