358 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
gneto Purchased

Hi, why you disable right click on you demo? Right click allows developers to use “inspect element” or a similar tool to compare demo with development site to check when something goes wrong. For example, on the site I am working, I try to find out why (on my site) when I am in a submenu (child menu) page, the submenu disappears before I place the mouse into the submenu area, but it works fine when I am in a main menu(parent menu) page. It is probably 1-2 pixels margin matter, it would be easy to find using browser’s “inspect element”, why yours is working and mine’s not. Without it comparison is time consuming.

General speaking, disabling right click does not protect at all (if this is the reason). General speaking again, enabling right click is useful to open a link in a new tab, offers an extra option to print, etc.

imaginem

Hi,

Demo requires to show the features of the theme – hence right click button disabling is a feature of the theme.

Could you post to support forum with a link to check on the menu problem. I can check and provide an accurate solution.

Please post to support forum.

Thanks

Default-user
gneto Purchased

I’ll post it as soon as I’ll disable the maintenance mode.

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
gneto Purchased

One more thing I noticed (or at least I cannot see it), the google fonts subset is not applied.

In functions/common-scripts.php

wp_enqueue_style( $sectionName, ‘http://fonts.googleapis.com/css?family='.$font_name . ’:’ . $font_variants );

should continue with subset. So the front-end page source code, does not contain the subset in the link rel’stylesheet’.

I added ‘&subset=latin,...’ at wp_enqueue_style but ideally theme options font manager should also include a selection for available subsets for each font to avoid unnecessary load (download) .

imaginem

Hi, Yes it’s not applied , i’ll make it a choice in theme options through an update. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi, I have one problem on the “portfolio” . Portfolio can show the feature image on the list, and the image show perfect. But, but when i click the word link, it feedback a 404 page not found !!! On admin portfolio page, “view post” it is the same 404 page.

imaginem

Hi,

Most like it’s wordpress using old permalinks cache. You can flush old cache by visiting wp-admin > Settings > Permalinks

If this doesn’t solve it than i’d like to check url. Please post to support forum.

Thanks

Default-user

It is solved. Thanks very much.

Default-user
naveedsu Purchased

Hi, Sorry, I have two questions.

1) the Fullscreen page can not be changed. I add a new Fullscreen for the home page and choose it in the setting, but it did not show the new Fullscreen, it is black. 2) Porfolio page. I write a article with photo and words using Porfolio style. when click the photo, it will link direct to the photo in a full window. How can i change to the photo’s link to the whole article, as the title does.

Thanks very much.

imaginem

Hi, Please post to support forum. Thanks

  • Bought between 100 and 499 items
  • France
  • Has been a member for 2-3 years

Hello, i have a bug with mobile menu appearance. It appears all mixed up with desorder framework… I try to replace the fonction.php but the access bug somtimes. Is it related to the integration of the new fonction.php file 3.8 or the answer is related to another setting file ? Thx

imaginem

Hi,

Could you post to support forum. I didn’t understand the problem. Please include url where i can check on the described issue.

Thanks

Default-user

Done, i’m waiting for your reply. Thx

Default-user

Thx a lot again, you rock ! Problems solved !

  • Has been a member for 0-1 years

Pre-Sale Questions: I have narrowed my choice between Digon and another theme, so I have the following questions: (1a) Can each portfolio be password protected, (1b) and have a different password assigned to it? (In other words, can each project portfolio have a password that permits the client access to their own project portfolio and no one else has access to it?) (1c) If this is not currently available, can it be added? (2a) With the client’s project portfolio, can the images within the portfolios be photographs, videos, and sketch images (2b) and can we use a combination of images within each project portfolio (such as video, sketch image, and/or photograph)? (2c) If this is not currently available, can it be added? (3a) What format are the themes delivered (zip file or?)? (3b) Do we download them to our web host account in the same process that we download the free wordpress template to choose from within our web host’s wordpress admin dashboard? Many questions and I look forward in learning about the answers. Thank you!

imaginem

Hi,

  • 1a. Yes, each portfolio post can be password protected and can have a different password per post.
  • 1b. Yes
  • 1c. It’s already available.
  • 2a. 2b. 2c. Please check demo to see if you’re requirements are seen in the demo. Portfolios can be anything you prefer and can be named in any category name required.
  • 3a. It’s in a zip file.
  • 3b. You’ll need to install the theme to WordPress manually using an FTP application. It’s the recommended method.

Thanks

Default-user

Thank you for your helpful answers! I now need to do research about an FTP application – my web host should be very helpful with this. AngelAnn

imaginem

Hi,

Here’s one of the best. It’s free, open source and supports multiple platform.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Italy

hello, how do I change the display order homeslider?

imaginem

Hi,

  • 1 edit page
  • 2 Click ‘Add Media’
  • 3. Choose ‘Uploaded to this post’ ( Important )
  • 4. Re-arrange / Edit / Delete or Add new images
  • 5. Click ‘x’ marked top right corner.
  • 6. Publish!

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Italy

does not display images on the home slider, do not fit well and does not create images in the gallery link.

seems to be incompatible with the new image management thanks for help

imaginem

Hi, There are no incompatibilities with WP. Please post to support forum with url to check on the problem. Some on you the things you’ve refered to looks like jQuery problems. I can check and give an accurate solution. Please reply to support forum.

Thanks

Default-user

ok

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Am very interested in this theme. Was wondering if it was possible to have the social media link buttons at the top circular? Thanks!

imaginem

Hi, Yes, it can be done by adding circular social icon images. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Template is great!!! I have one question (ok,maybe more in one):

Is there any chance to add multiple markers on Gmap with popup window who containt a picture with a link to a iframe content? Im working with virtual panoramas and idea with markers sounds good!

Tnx!

imaginem

Hi, Not with the one in the theme. I’m quite sure this can be done using a plugin.

Thanks

Default-user

One more question: Where and how I can set transparency of black/white background to 0.8?

Tnx!

Default-user

Solved! Another problem: When the result of seach is: Nothing found, there is no background slideshow,all is black! How I can fix that?

Tnx!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
ddeo Purchased
Hi, I have been asking you a question about why your theme is not working correctly on an ipad using your support forums. Can you please help me solve this problem? http://support.imaginemthemes.com/forums/topic/fullscreen-image-title-and-description-text-disappears-on-mobile/#post-15729

Thanks, Ddeo

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi i have a presale question.. is compatible with the last version of wordpress??

I see in the history [20th June 2013] Version 1.6

FIX: Theme Options styles corrected for WP 3.8

but the version 3.8 is recent, in june was the 3.4 version…

Tx in advance for the reply

imaginem

Hi,

Theme is compatible with latest version of WordPress.

Thanks

Default-user
gcecca Purchased

Thanks for the reply. I have buy the theme now. Just an information… how i can disable the title post in the fullscreen slide (ex. home in the home page).

imaginem

Hi, Could you post to support forum please. Thanks

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 1-2 years

Fatal error: Cannot redeclare has_shortcode() (previously declared in /home/mjswater/public_html/mjswaterhauling.ca/wp-includes/shortcodes.php:153) in /home/mjswater/public_html/mjswaterhauling.ca/wp-content/themes/digon/framework/functions/framework-functions.php on line 91

for my website www.mjswaterhauling.ca this happened when i updated it to 3.8 i cant even get into the wp-admin to upload the latest theme.zip file… how do i fix this?? plz help

imaginem

HI,

You need to update the theme to latest before updating to WP 3.8. The fix was released last year April.

I’d recommend upgrading the theme to latest using an FTP application. Theme options styles has been changed for WP 3.8 as well.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

My slideshow is not working. :( When I go to theme options…I see a section titled “Background Fullscreen Slideshow Page” Under that is a dropdown menu with the words ‘Featured pages not found’ My question : How do I create a ‘featured page’? I have added lots of pages using the ‘Add new page’ link, but clearly they are not ‘featured pages’. Thanks.

imaginem

Hi, Please post to support forum. Do provide a link to check on the issue. Thanks

Default-user

Sure, but when I try to post to support forum, it asks for “Item Purchase Code” during the forum registration process.

Where do I find this code?

This screenshot appears to have instructions http://support.imaginemthemes.com/wp-content/plugins/envato-API-purchase-verification/key_instructions.jpg ...but it seems to be an old screenshot (the UI looks different from the current website) because it mentions a “license certificate” and I have received no such certificate, nor do I see any button or link that lets me download one from the website.

imaginem

Hi, Sorry for the delay. The button colors have changed but the links and functions to get the purchase code are the same. You’ll need to click on “Download” button to get the drop down choices. Instead of just “License Certificate” it now says “License Certificate and Purchase Code” . Once you clicks you’ll get a text file where the Purchase code is provided.

Could you check on this.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

When I try to post to forum, it asks for “Item Purchase Code” during the forum registration process.

Where do I find this code? There are instructions here… http://support.imaginemthemes.com/wp-content/plugins/envato-API-purchase-verification/key_instructions.jpg

...but I was not been provided a license certificate when I downloaded it.

Thanks.

Default-user

The instructions in the link above is a screenshot which seems to be outdated. According to the screenshot, I should be looking at the license certificate. But I was not been provided a license certificate when I downloaded the theme.

Default-user

Why do you take so long to address such a basic query???!!!!

imaginem

Hi, Sorry for the delay. The button colors have changed but the links and functions to get the purchase code are the same. You’ll need to click on “Download” button to get the drop down choices. Instead of just “License Certificate” it now says “License Certificate and Purchase Code” . Once you clicks you’ll get a text file where the Purchase code is provided.

Could you check on this.

Thanks

Default-user

Imaginem, thanks for your response, but I don’t see a DOWNLOAD button. All I see is this sentence “You have already purchased this file. You can download it here.” and the word ‘download’ is a hyperlink. When I click it, the theme starts downloading automatically. I don’t see the option for “License Certificate and Purchase Code”

My browser is Chrome, OS is Windows 7.

Default-user

If there was a way to upload images, I would have sent you a screenshot of the user interface that I see.

imaginem

Hi, You should click the “Downloads” tab first. Downloads tab and the other tabs seen in the instruction image is seen from here if you’re logged in to themeforest.

Could you check

Default-user

Thanks for your response. Yes, I am logged in, but I don’t see the DOWNLOADS tab! Can you provide an email address so I could mail you my screenshot?

Default-user

When I click on the link you provided http://themeforest.net/author_dashboard

I see a page with this content (but still no tabs)

“Understanding what it means to be an author To become an author and sell items on the Envato marketplaces, you must first read the following information.”

Default-user

The only links I see that remotely look like tabs are these Item Details | Comments | Support And even those are not true tabs, just links. Besides them, I don’t see ANY tabs!

imaginem

Hi,

Could you check following page. You should see your item there.

Default-user

Okkkkk…got it. Finally! phew Now to go and post my support issue! Thanks. :)

imaginem

:) Great!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, beautiful theme! before purchased, I have a few questions, 1. My client is in China, could video links to YOUKU.com instead of youtube/vimeo? 2. Could I have multi pages with full screened video background, and also can scroll down with contents layout ( text information, images..etc) ? thanks for answering!

imaginem

Hi,

1. Sorry currently it’s youtube and vimeo for portfolio lightbox videos.

2. Yes. You can have unlimited fullscreen video background posts – but it doesn’t support content. Fullscreen video posts display only the videos as seen in demo.

Thanks

  • Serbia
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I want to some change the theme for mobile device? where the files? The only thing I found mobile-menu.php and css

For example … I want a larger logo and centered on mobile theme.

imaginem

Hi, it’s in /css/responsive.css file.

Thanks

crumbgroup

Where and how do I set that I have seen “slideshow_captionwrap” on the mobile version

imaginem

Hi, Please post to support forum. You’ll need to use CSS properties to alter the classes.

Thanks

  • Has been a member for 1-2 years

Hello I have our theme Digon and I was trying to sign up for your support forums but I don’t have a purchase code, I have the original email sent to me showing the purchase but there is nothing in my downloads section, Just to make it clear I have already downloaded the theme, this is not the issue. I just don’t have the product code to register for forums.

Any help would be appreciated Thanks :)

imaginem

Hi, Your username doesn’t state purchase info of item. Did you purchase item using this username?

You’ll be able to find purchase code by going to the download section

http://themeforest.net/downloads

Next follow the screenshot guide

http://support.imaginemthemes.com/wp-content/uploads/2012/05/purchasecode1.jpg

Thanks

  • Turkey
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

can’t work shortcode options. when click a shortcode icon in editor option panel appears but when click to insert button it doesn’t give shortcodes to editor. thanks too much.

imaginem

Hi, If you’ve upgraded to WP 3.9 then shortcode generator won’t work as it’s bundled with another version of TinyMCE. I’ll be issuing an upgrade within the weekend to correct this.

Thanks

turkgayclub

yes it was upgraded to wp 3.9. ok. thanks

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