An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by tiquet

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from tiquet:

  • Always provide url to your store
  • Always backup your files.
  • I usually give you answer in max 72 hours.

Support for my items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
  • We respond to messages from Monday to Friday.

Frequently Asked Questions

How to add SALE translate?

You need to go to: catalog/language/YOURLANGUAGE/YOURLANGUAGE.php and add this code with your own name:
$_['text_sale'] = 'Here sale text';

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.