2831 comments found

Any chance you might stop nickle and dime’ing us with csv import, routing and the like and include in the $58 cost…

ait
ait Author

Thanks for your message. You can purchase Import plugin for $11 on codecanyon. You can see our collection of all directory related items on the following url: http://themeforest.net/collections/4386915-directory-wordpress-themes

Default-user

Thanks i have noticed that… You have 8,594 sales at $58, and i know that you don’t keep all of it but that equates to $498,452 which you no doubt deserve. However, lots of the themes such as this one come with csv import included! I am trying to understand why this has been developed without the consideration that there will be a lot of people of the 8,594 that do not want to spend days, weeks even months entering info into the database. So as a development consideration why was it not included in the original scope of work to be included in the theme?

Hiya pal,

Managed to sort out my last issue… The only thing now is, on the home page the map doesn’t populate with the items (but it does if you go into category)...

How does one sort this out? Please don’t refer me to your FAQ, I need it sorted ASAP.

Thanks

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

deboard4 Purchased

I have spent more than a thousand dollars customizing this theme. And every time you update it, I have to delete all custom work. In fact, your instructions are to delete the entire folder and start over. That is very bad service and bad practice. Your team needs to stop everything until they figure out how to update their theme without causing customers to lose time and money. All of the other themes I have purchased can update automatically, and your themes can too if you just take the time to code it in properly. NO AUTO UPDATES should be a big warning to future customers.

ait
ait Author

Hi,

Auto update would overwrite all our custom work and you would not even know about it. If you use child theme for your changes, updates will be simpler.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

I have a few questions.

1. Do we can individual directory stats. As in… X people clicked on X listing for a particular date range? This would be both to the individual who’s directory listing it is and of course to the admin’s who want to pull reports.

2. Can we set an expiration date for directory listings individually when setting them up? We do not charge for our directory listings, but we do expire them when client exits the program. The program varies in length and we need to individually set a date of expiration for the listing.

3. Are the “locations” customizable, or does the theme auto set those?

4. Do you have both km and miles in the settings?

5. Is there a child theme so we can customize, yet still upgrade the theme?

ait
ait Author

Thanks for your message. Please see my comments below:

1. This feature is not implemented by default.

2. You can set up expiration date in days per package.

3. You have full control over locations, you can set them up in the admin panel.

4. Only KM is currently supported, but there should be a guide on how to change it to miles on our support forum.

5. Yes you can use child theme, no problem with that. We highly recommend it.

mpitre

IMHO… Your next upgrade should be to add miles in addition to Km. That’s just cutting out nearly the entire US market. I would put a BIG emphasis on that in your product roadmap. It’s silly to make us have to code a workaround and American’s are lazy by in large and we hate figuring out KM.

The second most important thing is statistical analysis. To be, this is also crazy to not have. How can a purchaser of Directory expect to better their own service offering if they don’t have stats?

Hello,

Does Google Business View “See Inside” work for individual business listings that are added ? Like can this be unique for each business and fill in the area where we see Street View?

I want to be able to let a business that has a Premium package, add their Google Business View tour.

http://hwoodmedia.com/google/
ait
ait Author

Hi, I think that the Business View is a part of the street view. You might be able to use it straight away. This feature is however not available in all cities in the world. Thanks.

Hiya pal,

Now I have tried to install the theme update by deleting and updating it. The problem is, that the new version isn’t on bleeding ThemeForest yet… To top it off, when you go to my home page, the map is not existent any more!!! How do I sort this out?? Stop telling me to go to your website too please, there is no way to post questions

Default-user

It says I have 4.11 now actually… So the update is on ThemeForest… So why does it keep saying I need V4.10? And where has my map gone ?? I NEED to start trading today, so please let me know what’s going on???

Default-user

Removed Geolocation and it is now working perfectly… I’m not phased about Geolocation actually, but there is a serious bug there that needs fixing

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello,

I thought I would share a viewpoint from a prospective buyer. I was getting ready to buy this theme and read through a lot of comments to get a feel for issues and support. I have now changed my mind about buying it because of a couple of things. 1) no auto update – losing all customization whenever you fix a bug is not something I would want to deal with. I know you say to use a child theme, but not all of us know how to create them. 2) Misleading cost – your theme appears to require several plugins that are not included in the purchase price in order to work like your demo and like most people want. I understand selling the theme as a stand alone product, but you should have banner or something showing what the total cost is to have a site that looks like your demo. 3) There are many questions in the comments that are general that many people may be interested in, but your standard response is to say thank you for buying, please post in closed forum.

I want a theme that is fairly easy to use, doesn’t require code changes for simple things (i.e. miles instead of km), and has good support. I’m sure you won’t change anything and I’m not expecting a response – just thought you might want to know why some people are going elsewhere and not buying from you. There are a lot of themes out there now with the same features you offer.

With sincerity

ait
ait Author

Thanks for your message. Please see my comments below:

1. Auto updates have nothing to do with loosing customization. If you make your customization in Child theme, you can update the main theme no problem. Auto update would not solve that. Let’s image you changed something in the main theme and it get automatically updated and you lost all your changes.

2. You’re getting lot of stuff by default, all updates over the years were free of charge. There are however some extensions you can purchase for additional cost, but you don’t need to if you don’t need them. All extensions cost few $, I don’t think that they’ll ruin your business :)

3. Forum is not closed, you can access it at support.ait-themes.com, we however don’t provide any customizations for our capacity reasons.

May i know the main difference from Discussion on Business Finder ?

ait
ait Author

Business Finder theme is based on Directory theme. It includes all features from Directory theme and additional new features. You can find a list on Business Finder description page here on themeforest. Thanks.

qwert23 Purchased

Hi ,

The theme look amazing ! Nice job boys.. I have a some questions as follows;

1- Can I add sub-catagories on the main page?For example; Automotive > Cars – Trucks etc. Education > Highschool University etc

2-Can I add featured ads on the main page?

Thanks !

Hi, 1. Can we provide the social network link wherever we need it (blog, business listed page…) 2. Can we use unique code for regional language on the pages like latest news. 3. is the business information uploaded by the user will reflect after admin approval or instant itself..? 4. Instead of PayPal can we modify it for net-banking 5. Can we download listed business data from back-end? and in which format. 6. How event calendar Looks here. and how will be the input for it?

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