2600 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JPSSAU Purchased

Hi

I am very disapointed there is na anwser from the support, I have sendet 5 message and the only answser is please contact the author. But they don’t give me adresse of the author.

BE CAREFULL WITH THIS PRODUCT THE SUPPORT DOS NOT EXIST !!!

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Sorry I can’t see any message by you on our support forum.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Default-user
JPSSAU Purchased

I have 3 messages in the forum since yesterday > No answers

ait
ait Author

We do our best to go through all support questions as soon as possible. I’ve forwarded it to our support staff, they’ll have a look at your questions soon. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JPSSAU Purchased

> First problem : when you ask site with the search engine > nothing works

> second problem : the form on the item do’nt work

JPSSAU

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JPSSAU Purchased

I have bought this theme forest and I have never received an invoice. WHY ? How can I receive ONE ?

Default-user
JPSSAU Purchased

I need an invoice !

ait
ait Author

You can download your invoice from the following url: http://themeforest.net/invoices

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JPSSAU Purchased

IMPOSSIBLE TO REGISTER TO THE HELP FORUM

http://support.ait-themes.com/
ait
ait Author

Please try to register to our support forum now. There was probably a problem on themeforest side as we’re checking each license code using their API. I’ve just tried it and all is working OK. Sorry for any inconvenience.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JPSSAU Purchased

Attention n’achetez pas ce theme il n’est pas fini et il n’y a pas de support

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Latest upload file is giving me this error: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Default-user

Scratch that, got it fixed.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Bonjour JPSSAU, Je voulais justement acheter ce theme mais je commence à douter suite aux commentaires que vous venez de publier. J’aimerais vraiment pouvoir tester le theme avant d’acheter…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I wanna buy this item, but I dont have credit card , I try to associate my debit account with Paypal, but I cant, no other way to pay? Thanks!!!

ait
ait Author

Hi, Thanks for your message. We actually don’t process any payments, please contact Envato (owner of themeforest website) with this enquiry at support.envato.com. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JPSSAU Purchased

How come we can see page 1 and them page 120. Very strange

ait
ait Author

Please post your support questions to our support forum as our developers nor support staff don’t have access to themeforest discussions here. Thanks for understanding.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

Great Theme. Few pre-sales questions.

1. I want a user to select only a desired location & the results for that location will be displayed. (No need of Search query & categories.

2. Can I use a Big Button for “SEARCH AROUND MY POSITION” instead of the settings icon. So they can just click the button & the results displays in map & list.

3. Can I remove the map view in the detailed listing page?

4. Can I add Listings from selected categories to a page?

Thanks. Praveen.

ait
ait Author

Thanks for your message. Please see my comments below:

1. You can remove filter if you like, no problem with that.

2. Geolocation feature is already implemented.

3. Yes

4. You can navigate people to given category, but you currently cannot display listings from that category using a shortcode or widget.

Default-user

Thanks. For displaying the listings of a location in a page any third party plugins are available. I have searched, but couldn’t find one for custom post types.

ait
ait Author

You can display all listings from given location, for example: http://preview.ait-themes.com/directory/wp1/loc/brooklyn/

Default-user

Thanks. My requirement is to display the listing in a separate page. Not in the default location page.

ait
ait Author

We plan to create shortcodes and widgets for that, but it’s not yet fully done. This feature will be created as a plugin as it’ll work also in Business Finder theme.

Default-user

Kindly provide a confirmation from your end before the purchase. I am seeing a lot of unsolved issues regarding the featured images including the item thumbnail broken & Timthumb seems to be the problem. Why Timthumb is used in the themes, as it has lot of known bugs, security issues? Is the image problem resolved now?

Thanks. Praveen.

ait
ait Author

You might be looking at the old questions, all issues has been resolved. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello, access to the website to learn how it works? I tried user test and password test but does not work, thanks.

ait
ait Author
Sorry we don’t have admin demo setup. Please check a gallery on the following pages for more information regarding admin panel: http://preview.ait-themes.com/directory/wp1/theme-features/premium-admin-panel/ http://preview.ait-themes.com/directory/wp1/theme-features/easy-admin/
  • Has been a member for 0-1 years

Can this theme be realistically used to create a Real Estate Portal?? If so could you please direct me to some examples. Cheers

ait
ait Author

You can extend item fields pretty easily, please check the following link for more details: http://www.ait-themes.com/doc/how-to-edit-custom-type/?theme=directory-wordpress-theme

You can modify the theme to your needs, lot of functions are there already.

Default-user

Hi thanks for that.. but can you please direct me to a site hat is using your theme as a Real Estate Portal..

ait
ait Author

Don’t know about any myself, but have a look at our showcase gallery here: http://www.ait-themes.com/showcase/ You can also find many examples in the following thread on our support forum: http://support.ait-themes.com/support/topic/13699

  • Exclusive Author
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items
  • Turkey

Good theme..
But, need this feature: directions. for example:
http://goo.gl/maps/jOEoe
thanks

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello. I’m looking for a theme that would allow me to focus on just one service area / category. More specifically, I want to create a directory for private investigators throughout the U.S. So, when a customer goes to the site, I want them to be able to search by zip code, city or state in order to just find Private Investigators listed in our directory. I noticed that your theme allows for numerous kinds of categories, but I only need one category. Will your theme work for me?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Portugal

Pre-sales question – Is it possible to build a website where the directory listing is only part of the site and not the main page? Can I remove the search bar on the main page, and show it only in the directory page?

ait
ait Author

Sure you can do it no problem. You can turn on/off directory feature on any page. Thanks.

Default-user

Thanks for the quick reply. I cannot find such a page in the demo, is it possible to see an example? Does this require any coding? Also, is it possible to remove the top bar (the one above the menu)?

ait
ait Author

The top bar above menu needs to be removed in html file, but turning map off is easy, it can be done via admin panel.

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years

Hello. I want to make a PROFESSIONAL directory. So we cannot have reviews because we have a CONFIDITIANLITY agreement with our clients. So we cannot have REVIEWS. Can we REMOVE THE REVIEWS?

NEXT QUESTION

Can we REMOVE THE MAP ?

We don’t need a HUGH MAP. just a directory.

If yes then we buy.

thanks.

ait
ait Author

Hi, Thanks for your message. You can turn off reviews in the admin panel, you can also remove the map no problem.

Default-user

Can you show me one example? Please.

Default-user

Also. Will I need to know CODE? I don’t know CODE

ait
ait Author

Theme admin panel includes many options that will allow you customization. If you need more I’d suggest contacting a local web developer that will help you with that.

Default-user

Is there a reason why you won’t answer our questions? The questions was: Can you show me one example? Please. The next questions was: Will I need to know CODE? I don’t know CODE. (OR do you just want our money and then expect us to pay 1000s for developer?)

Let me repeat the questions

Is there a reason why you won’t answer our questions? The questions was: Can you show me one example? Please. The next questions was: Will I need to know CODE? I don’t know CODE

ait
ait Author

I’ve turned off map on the following page: http://preview.ait-themes.com/directory/wp1/theme-features/text-styles/

You can do it in the admin panel. The same applies to ratings and review.

You don’t need to do it in the code.

Default-user

Thank you. Much appreciated. To save us hours of reading documentation. Do you have video tutorials on how to use the theme?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I love the theme! I have some questions before to buy it:

1.it’s possible to use a facebook/twitter login in the theme?, how? 2. can users create events and show these events in the map? 3. User can see events in a map? 4.User can see events created around it?, and look at this event?,

I can see in my Pc that the “hoem oage with geolocation doen’t shows the correct location. If I try in my iphone, doen’s work. Why??

Thank you for your time. Cheers, Oscar

ait
ait Author

Hi Oscar,

Thanks for your message. Please check my comments below:

1. Theme uses standard WordPress users, I’m sure you’ll find a 3rd party plugin that will allow you to log in using social accounts.

2. 3. 4. This feature is not supported by default, but you can extend item fields pretty easily, please check the following link for more details: http://www.ait-themes.com/doc/how-to-edit-custom-type/?theme=directory-wordpress-theme

Are you using some kind of proxy or anonymizer? Geolocation works fine for us. Just tested it.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I would like to buy the theme, before that I like to know this is one time payment or need to pay again if I choose regular licence.

Please advise me.

Thanks Veeru

ait
ait Author

Hi Veeru, It’s a one time payment.

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 1-2 years

Is there a reason why you won’t answer our questions? The questions was: Can you show me one example of one site that does not have the map and no review system? Please.

The next questions was: Will I need to know CODE to remove the map and the review system? I don’t know CODE

ait
ait Author

I’ve turned off map on the following page: http://preview.ait-themes.com/directory/wp1/theme-features/text-styles/

You can do it in the admin panel. The same applies to ratings and review.

Default-user

Thank you. Much appreciated. To save us hours of reading documentation. Do you have video tutorials on how to use the theme?

ait
ait Author

Sorry we don’t have video tutorials.

Default-user

That’s fine. How can we learn how to use your theme? And does the map work for Canada? I live in Vancouver, BC

ait
ait Author

There’s an online documentation you can see on the following url: http://www.ait-themes.com/documentation/directory-wordpress-theme/

Theme works in all countries as it uses google maps. You have full control over categories and locations. You can configure them via admin panel.

  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
  • Sold between 5 000 and 10 000 dollars
  • Indonesia

Great work :)

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