2627 comments found

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States

Is it possible on the homepage to hide the services categories and only have Locations showing?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
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Default-user

Thanks just posted on the forum.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Couple days ago home page map working well but now disable home page  map. Map on item page working well only home page map giving problem. On home page map not showing item icons only show world map.

Website Link :- http://www.sarasotaaccess.com/

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ferux Purchased

Hi, I noticed that inside the map, when you chose a marker, an info box will open. On iphone devices, that info box cannot be closed by clicking on the “x” at the top right corner and the map is active. But you can close it when map is deactivated. Is it like that by your strategy or is it a bug? Thanks

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi AIT,

Nice work
    It is possible to use my own icons?
Regards.
floryan2819

What is the difference between the different payment options for customers?

ait
ait Author
Hi, Thanks for your message. You can upload your own icons no problem. You can do it via admin panel. You can full control over packages, you can define what will each individual package include via admin panel. Please check a gallery on the following pages for more information regarding admin panel: http://preview.ait-themes.com/directory/wp1/theme-features/premium-admin-panel/ http://preview.ait-themes.com/directory/wp1/theme-features/easy-admin/
floryan2819

Thanks for the quick response, but I still did not clarify the difference between several options for customers

floryan2819

What is the difference between free and paid packages?

ait
ait Author

You can configure differences in the admin panel, free package can have less options in the admin panel and so on. There’s also custom class added to each div on listings page, you can make it looking differently for example. It’s up to you. Lot of nice and handy features are already included. You can take our theme as a good base and build on top of that to create your own unique portal.

floryan2819

Basic information such as address, phone, etc.. is essential, I wonder why they will choose another price plan (just for add a small photo?)

ait
ait Author

You can also extend item fields easily to make premium packages more attractive.

floryan2819

With the shortcode must manually enter the code or is there any generator?

ait
ait Author

Wysiwyg editor includes shortcode buttons you can use to generate shortcodes.

floryan2819

Thanks AIT

floryan2819

Sorry for so many questions:

    - which is the maximum (companies) that can support?
    - the directory which I see is now updated with the latest update?
    - the ustomers may create events?/ul>
ait
ait Author

- Some users are running sites with over 40k items.

- Version 3.23 is now available for download.

- Events are not supported by default.

floryan2819

The version that I see now is the 3.23?

floryan2819

It is possible that customers use the Revolution slider in their pages?

ait
ait Author

Yes current version on themeforest is v3.23.

Sorry revolution slider for users is not possible.

floryan2819

Good support is appreciated, thank you for all answers

ait
ait Author

You’re welcome.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello, I’m wondering if you can set the map to a certain zoom level as default. My specific issue is that I have to feature every single business in a three block area of downtown Toronto. They’re literally right on top of each other. Would this template be suitable for me? Thanks.

ait
ait Author

You can manually place item markers on the map, theme will zoom in/out automatically based on items on the map. You can also disable the map if you need to and show only filter.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I recently bought your theme and it has been really good so far, however, I don’t seem to get any responses from your support (on the forum). Is there a direct email which I can use for support questions and hopefully get a response?

Thanks, Elad.

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

for all who want to buy this theme: right now, searchbar doesn`t work multilanguage – support knows the problem and promised me help, but i’m waiting since a month and nothing happened.

here you find my question: http://support.ait-themes.com/support/topic/84962

so if you want a full working multilanguage directory-site – for the moment – i can’t recommend this one.

ait
ait Author

Thanks for your message. We’re working on several multilingual fixes for Directory and Business Finder themes. We’re communicating with WPML team that are helping us with the implementation. Update will be available soon.

Default-user

i hope so. just wondering why it take so long – searchbar is essential in this theme

Default-user

i will post here, when probem is fixed. in the meantime, i recommend do not buy it.

ait
ait Author

We’re working on the fix, update will be available soon. Thanks.

Default-user

you tell this every time, but right now (after two months) noone help me with that problem

Default-user

thanks for update. map is now working good, but items-list is still not working, see here: http://support.ait-themes.com/support/topic/87295

Default-user

ok, now it works!!! thanks to all!!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I’m looking for a Directory template that allows users to search by Location AND category at the same time. Can I do that with this template? If not, can you recommend another one that allows this?

Thanks!

ait
ait Author

Yes theme allows that by default, no problem. Have a look at the following collection of directory wordpress themes – http://themeforest.net/collections/4386915-directory-wordpress-themes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

i bought this theme 2 months ago, but searchbar doesn’t work multilangual. support tell me every time that they will fix it, but they do nothing … in fact i found also a request from december 2013 in the forum http://support.ait-themes.com/support/topic/64288 but nothing happened …

so don’t buy it, if you need full working multilangual sites …

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at the issue asap.

Default-user

i’ve done it allready 1 month ago, but nothing happened

ait
ait Author

Sorry for that. I’m not following all questions on the support forum. One of our developers started looking in the issue today. We’ll release a fix asap.

Default-user

i will post here, when probem is fixed. in the meantime, i recommend do not buy it.

ait
ait Author

We’re working on the fix, update will be available soon. Thanks.

Default-user

you tell this every time, but right now (after two months) noone help me with that problem

Default-user

thanks for update. map is now working good, but items-list is still not working, see here: http://support.ait-themes.com/support/topic/87295

Default-user

ok, now it works!!! thanks to all!!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I want to buy this theme but before then i want ask a question. with a regular License can i charge people for premium listing?

ait
ait Author

Yes you can, no problem.

  • Has been a member for 1-2 years
  • South Africa

hi guys i think i need this theme for site im workng on. but will i need to redo all the posts from 2012?or will they go into the directory on their own?

ait
ait Author

You can import blog posts from your existing website using standard WordPress import/export plugin. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have a pre sale question, is there banner ads? And if it’s possible to categories them base on city or zip code? I see that the side bar have advertisement can I set them up by zip code or city? Thanks

ait
ait Author

Theme includes advertising spaces that you can use. These ads are showing globally on all pages. You can however install a 3rd party plugin if you need more advanced functionality.

  • Has been a member for 0-1 years

Saw that this theme won’t work with buddypress but what about WP Symposium? Couldn’t that make the site social in the same way buddypress can?

ait
ait Author

We’ve quickly tested free version of the plugin and it seems to be working OK.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Thinking of purchasing this, if I wanted to change the font on the paragraph text and the headings is that easily achieved via custom CSS? Many thanks :)

ait
ait Author

Yes you can use Custom CSS field or child theme for all your changes. There are also many options right in the Appearance settings.

Default-user

Thanks for the quick reply! i actually just purchased the Business theme but good to know, I presume it’s very similar! Thank you

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
hawebs Purchased

Hi. My website doesn’t open right in IE. Can you advise what the problem is? Thanks

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Presale Question,

Hello is it possible to combine directory and tour operator?

On the searches from category hotel or Bed & Breakfast i would like to be redirected to the tour operator template (maybe on subdomain) or 2 WP install on domain.ext/hotel

ait
ait Author

Tour Operator theme is based on Directory theme, you can create categories, and items, but if you’d like to run two website you can combine them no problem.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi its posible that the subscriber or user upload more than one image. To have a gallery i the single page. If yes, were i could see an example.

Regards.

ait
ait Author

Gallery is currently not supported in this theme, but we plan to release an extension plugin that will allow you to do it right from the admin panel. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

don’t buy it. WPML-support confirm me that they are still some bugs with multilangual. in fact searchbar doesn’t work in italian).

here my post in forum: http://support.ait-themes.com/support/topic/84962?page=1 support tell me every time that they will fix it, but they do nothing since two months. you say that website is wpml and multilangual-ready. so it should be your interest to fix that bug fast. this is not professional

Default-user

i will post here, when probem is fixed. in the meantime, i recommend do not buy it.

ait
ait Author

We’re working on the fix, update will be available soon. Thanks.

Default-user

you tell this every time, but right now (after two months) noone help me with that problem

Default-user

thanks for update. map is now working good, but items-list is still not working, see here: http://support.ait-themes.com/support/topic/87295

Default-user

ok, now it works!!! thanks to all!!

ait
ait Author

You’re welcome, if you’ll have any other issues feel free to post them to our support forum.

  • Has been a member for 0-1 years

Great item! Pre-sale question: I noticed that there is a sorting function on the listing & search page. In regards to the title sort is there a way of sorting by surname (last name) ?

ait
ait Author

Thanks for your message. Sorry this feature is not implemented by default.

Default-user

Would you be prepared to offer this as a post-purchase extra. If so what would you charge?

ait
ait Author

Many thanks for your message, unfortunately we don’t do any custom design or development work. Please contact a local web developer with this enquiry.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
oket2003 Purchased

Hi! How can I put categories on homepage? And how can I put dropdown menus?

Thnx

Default-user
oket2003 Purchased

and Locations with Icon Images on home page?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

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