2620 comments found

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
iwsayers Purchased

we are trying to add in a banner rotating plugin so that the ads on the site can rotate and are not static.

i have tried both mPress Banners and wow sliders but both need to use a shortcode to get the banners to rotate to the next image – the shortcodes do not work in the General Settings Advertising boxes

Is there any way possible to get this to work ? at present its very limited with only several locations for ads.

thanks

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Default-user
iwsayers Purchased

just posted it on the support forum – if someone can get back to me as quickly as possible please as the current advertising is very limited.

thanks

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Is there a way to get the item/feature item to display on the front page? any shortcode for this? Or if I have to the it by querying custom post type? thanks

ait
ait Author

We will be releasing a plugin that will allow you to do that easily with simple shortcode. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
fbpromo Purchased

Hi there,

Have you a plan in the future update to use a ‘mega menu’ * instead of ‘dropdown menu’ for “Locations & Categories search”?

Example of mega menu: http://demo.theme-fusion.com/ click menu pages or features

Thanks

ait
ait Author

Sorry no plans for that into this theme.

Default-user
fbpromo Purchased

Have you a custom design service for directory theme?

ait
ait Author

Many thanks for your message, unfortunately we don’t do any custom design or development work. Please contact a local web developer with this enquiry.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
prueba24 Purchased

A list of changed files for every update would be helpful, even when using child themes ;))

ait
ait Author

Hi,

We keep a list of all changed files on our support forum.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Default-user
prueba24 Purchased

I was looking there first, but I could only find the changelog for the 3.22 version. Can you address me to the 3.24? Thx

ait
ait Author

Files on our support forum are updated. Thanks.

Default-user
prueba24 Purchased

Please update for the last version 3.25 too (8th July 04), thx

ait
ait Author

We will, thanks.

Default-user
prueba24 Purchased

Did you did it? I still see the 3.24 as latest.

ait
ait Author

Sorry it’s changed now

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
iwsayers Purchased

I need to change the word “Locations” on the home page to “Regions” but cant find where in the coding to do this?

Please help – I have listed this on the support forum as well but its now urgent.

Thanks

ian

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Default-user
iwsayers Purchased

I have posted it … also mentioned that in the comment…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Martin,

I purchased the Directory Wordpress theme as it was advertised. It was and is advertised as having the exact Directory Extension plugin that you’re telling me I now have to pay for when it is eventually released.

The documentation within the Directory Wordpress theme provides examples on how to build out product directories using the exact Directory Extension plugin. However, in your response you say it is not provided by default.

This is very concerning and have to reconsider my purchase. Do you have other advice or information that will be helpful? Otherwise, this has been a huge waste of my time. I’m certain many others feel the same.

So far, I’ve had roadblocks preventing me from completing this site and unfortunately consider this not a good investment.

Sadly, I should have given more credit to the overwhelming amount of complaints written on all the forums.

How do I receive a refund for the original $60 purchase? Unfortunately, the support you’ve provided is not helpful at all. Its just the opposite.

Please suggest the method for reimbursement.

Thank you, Daniel

-—Original Message --- Subject: Re: [ThemeForest] Message sent via your marketplace profile from slingtrade From: Martin_Kotys_|_AitThemes.com <martin@ait-themes.com> Date: Sat, July 05, 2014 4:01 am To: <info@slingtrade.com>

Hi,

Directory Extension plugin is not yet available for sale, It should be available on codecanyon next week.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks Martin

Check more on our website www.ait-themes.club On Jul 5, 2014, at 5:18 AM, <info@slingtrade.com> wrote: slingtrade just sent you a message from your marketplace profile.

If you need to verify that this user is a customer of yours, visit http://themeforest.net/user/slingtrade?pm_key=MTQ5MjA4Mg%3D%3D%0A The purchase data shown in the link above will only be active for 7 days from the sending of this email.

When I go into the file structure of Wordpress and check the plugins folder, I only have the slider plugin. There is no Directory Extension plugin.

Once that is installed i should be able to perform the following (see link below email) and it will allow me to work with the widgets. So, if you look at my site and compare it against the actual demo site, you’ll notice they have templated fields for the directory and my site does not.

That is what i’m trying to achieve, but require the plugin. I cannot find it anywhere on the web.

If you can find that and attach that an email for me to install I’d be one happy person!! Do you know where i can find that?

http://www.ait-themes.com/doc/use-directory-extension-widget/?theme=directoryextension-wordpress-theme

I’d like my homepage to have the same layout as the demo page on the website does. Many thanks to everyone there.

Daniel

ait
ait Author

Hi Daniel, Directory Extension Plugin is not yet available for sale and it was never advertised as part of Directory theme. It was in fact not even mentioned here on themeforest, it’s also not mentioned in directory documentation http://www.ait-themes.com/documentation/directory-wordpress-theme/ Nor presented on our demo site.

You have seen a documentation of the plugin on our website that it there by accident, I’ve removed it now. Sorry for the issue.

Default-user

Interesting, thank you for the apology. Unfortunately this is not going to work. I would like a refund as quickly as possible. Do you have any control on how to do this or provide guidance on how to do so.

Thanks

ait
ait Author

If the theme is not working as advertised you can as for a refund via support.envato.com. I’m not sure if this is the case as all advertised features are working and included.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States
  • Exclusive Author

Pre Sale Question

I apologize if this is covered somewhere in this comment section.

With Page Layout, can you do a full width (no sidebar) layout. It wasn’t obvious in the demo I saw.

Thanks

ait
ait Author

Yes you can do it no problem. Thanks.

  • Has been a member for 0-1 years
  • Spain

Hi guys,

Your directory uses tags? I mean, under each description can be added? really helps when search.

See you soon

ait
ait Author

Items does not have tags, just categories and locations.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, is possible change permalink ? For example /item/Mr_Dad in /dad/Mr_Dad ?? So Item=Category??

thanks

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Default-user

Just do it, but there is not response : (

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Spain
allspy Purchased

Hi, I need to add the “Fax” field to the listings registration form. How do I do that?

Thanks

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

PO files for wpml included???

please show me the link where to find them…

ait
ait Author

Hi,

You can find PO files in languages folder.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
prueba24 Purchased

Tried in your support forum but didn’t get an answer, so I try here.

There’s a way to set automatically the coordinates when I import from a csv with only addresses (no lon/lat)? Thanks

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Ireland

I also tried posting on the support forum and got no reply yet. Location and category images aren’t appearing on my site. I would like if you could give a look. Will provide my ftp details if you could give me details to send them on. My website is bizpartydirectory.com

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

Default-user

I posted a comments in the support forum there, they seem to be displayed to the public, can you delete them once you have recieved them

ait
ait Author

I’ve notified our support staff to do that. Thanks.

Default-user

Any update with the issue?

ait
ait Author

All credentials are removed now.

Default-user

I mean the images for the locations and categories

ait
ait Author

Our support staff will have a look at your issue. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hopefully this is simple question: This is not working with some functionality of multisite. For Pro-sites it does not show account options … rather it seems to skip it, giving a blank page.

The template seems out of whack with other wpmu things as well. Either functionality with pro sites is incomplete or excluded altogether.

How can I get this theme to function as a top-level pro sites plugin?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Pre Sale Question

If I wanted to have a category for location, say Manchester UK. Can the header be relevant to the user. So if I had a local directory they would see pins on the page near to their own location so they can click and choose a business. For example, restaurants in Manchester. I land on the Manchester page and the header on that page shows pins near me that are the regsistered restaurants?

Thanks Tim

ait
ait Author

Yes you can see it on the following page: http://preview.ait-themes.com/directory/wp1/loc/brooklyn/

Default-user

Thanks for the quick reply. It’s what I need!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, One question urgent to buy.

Can the result of search show listing of categories? or show only items?

Regards, Akis

ait
ait Author

You cannot do it by default but you can achieve it with simple change in the code. Lot of nice and handy features are already included. You can take our theme as a good base and build on top of that to create your own unique portal.

Default-user

can you guide me where to go and change?

Default-user

I want to have the both search results

ait
ait Author

Yes we can guide you on our support forum.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi AIT, I just bought the directory,the shortcodes do not appear in visual or text mode when I edit a page. I followed all the installation steps exactly.

Please help

floryan2819

Problem solved, sorry.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
qasimsp Purchased

Hi, I am facing a problem with page/post Text and Visual View. The Text view is working fine but the visual view is not working with this theme.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I have presale questions about payment integration. Can payment be per listing rather than per account? Also, can payment and listing be tied to duration, so that after the term, the listing either expires and becomes inactive or goes from featured to basic? Thanks.

ait
ait Author

Hi, Payment is per account by default, but you can set it up to have only one listing per account. After listing is expired it’ll disappear from the site.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

hi .. Great Theme!

My project involves the Homepage Full Width and a few pages with the Sidebar and other pages without the sidebar. can I do it?

ait
ait Author

Yes you can do it.

Default-user

Thanks for the quick reply.

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