2883 comments found

snarin Purchased

I’ve bought it, installed, added 130 items to the map. All was good until I select all items and bulk edit them to “Close Comments”.

Then the map disappeared from homepage.

whatever I do, I could not bring it back.

Tried to seek support at the AIT’s support page.. I realized many people faced the same problem, losing the map from homepage. And everyone had different triggers for same problem… I saw a guy had to hire some specialist since he could not get support from the AIT team.

I’ve posted my question to AIT’s support page 2 days ago though did not get any reply yet.

Now I am going to seek for refund from themeforest.

Default-user
snarin Purchased

you gain nothing but ridicule with your “copy / paste” kind though useless response. I’ve already posted it 2 days ago and this is what I wrote above… no need appreciation. I’ve requested refund. Hope it works.

ait
ait Author

Sorry our developers nor support staff don’t have access to themeforest discussions here, that’s the reason I always try to forward users to our support forum.

I can see that your question is now answered: http://support.ait-themes.com/support/topic/88181

And apparently there’s no bug in our theme.

Default-user
snarin Purchased

if you enter a wrong GPS value, map crashes sounds like a bug. however yes you are right the problem is solved. I could pull the attention of your developers finally. Apparently each message I’ve sent put me to the end of que.

Anyhow, just please keep in mind ppl pays to prem. templates because of its suppport more than its functions…

ERROR installing theme. i get

Are you sure you want to do this?

Please try again.

Any advice, thank you

Default-user

NEVER MIND, THANKS

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi, Love the theme,

Quick question: Can I have a categories of a country? Then when select which country the categories on it will show up??Like the will be moved to the country category Sample is..If its USA>>Just all category or list from USA If Canada >> Just all list or category from canada?

Also that DIRECTORY EXTENSION PLUGIN is that included on the theme or need to be purchased separately..

Also, is it possible to have a featured listing??

Also, can the registered member can post blog on the site?? I like to know if the members can do something on the site after they registered or is it just they can list there business??

Cheers

ait
ait Author

Thanks for your message. Categories and locations are separate. You can define them via admin panel, but you cannot set that these categories will only show up in this location.

Directory Extension plugin is not included. You need to purchase it separately. Have a look at the following link for our two plugins you can grab: http://codecanyon.net/user/ait/portfolio You can also extend the theme with additional icons: http://codecanyon.net/user/ait/portfolio

Featured listings are supported by default.

Registered members can only administer their listings and reviews, they cannot post to the blog.

Cheers.

Default-user

Thank you,,

Last question, when user registered will they get a confirmation email to verify there account..Also, do I recieve an email if theres a new sign up??

ait
ait Author

We use standard WordPress uses for that, users will get a notification email, admin won’t by default.

A couple of pre-sales questions,

- Is it possible to include the rating on the map listings? Perhaps above the ‘Read More’ button? - Are you able to have only a specific category shown by default on homepage, for example the ‘homepage featured’ category? - Are there any plans for more payment integrations other than paypal, ie. scrill, Authorize.Net, 2Checkout etc? - Displaying gallery images with business listings is ONLY available via the ‘Directory Extension’ – http://codecanyon.net/item/directory-business-finder-extension-plugin/8193600

Theme issues – When you hover over a map icon on the homepage and the info box pops up, if the ‘Read More’ button is directly on top of another map marker and you click the ‘Read More’ button, you actually end up clicking the hidden map icon below the button. Z-index problem?

Thanks,
Paul
ait
ait Author

Hey Paul, Thanks for your message. Please check my answers below:

- Rating cannot by added by default, but you can do it by editing the code if you like.

- Sorry this is not possible by default.

- Sorry no close plans for that.

- You can also add the gallery manually if you don’t want to purchase the extension plugin.

Thanks for spotting the issue, we’ll fix it.

impressive theme very good support

ait
ait Author

Thank you and good luck with your website! ;)

Shiyam Purchased

Hi All I bought this theme. Support is going really bad at present. Google Structured Data not working properly. Simply not good theme . I would prefer develop your own. I’m doing now! This is my personal opinion and support is really bad.

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

I want to know are the fields already set for the submission form or can I customize the fields to say what I want?

ait
ait Author

We’ve developed Directory Extension Plugin that will allow you to extend item fields easily right from the admin panel. Please check the following url for more details: http://codecanyon.net/item/directory-business-finder-extension-plugin/8193600?ref=ait

Hi, I’ve already bought the theme and I have a few questions to do.. 1) I’m from Brazil and we have here, almost 5700 cities. To make the location search faster and better I will need a location search that when I choose a State, automaticaly he give to me the option to choose all the registered cities of that state. Is it possible with your theme?

2) Do you have some solution for that?

3) I wont need the keyword search, is it possible to take it off easily without the use of codefication?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello AIT Team,

I have translated the PO file to spanish, but on the words Location and Categories on the homepage, they still show in english. Any advise would be really appreciated.

http://redupn.com/mapa/
ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi, I have a problem with the Theme Directory. A few days ago is gone the map on the home despite not having changed any setting along. The only way we shall see is to be able to activate geolocation. But I do not need this function. Do you have any suggestions?

Thank you

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello,

how can I add the sub categories under the category, in the Category listing page? like:

Category subcategory1, subcategory2, subcategory3….? regards

My client has bought this theme and I am his developer

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Default-user
Yes it is on the support forum but no answer at all, http://support.ait-themes.com/support/topic/88430
ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

Pre Sales: I want the ZIP code Based Seach as hungryhouse.co.uk. Explanation: If i search a zip code SW66LG, it will give url as http://hungryhouse.co.uk/takeaways/fulham-parsons-green-sw66lg

Can this be customized to that level? Thanks

ait
ait Author

Can you use zip codes instead of locations?

Default-user

I just want to clarify if this zipcode syle url structure works? I just want to get clarity of the themes URL structure(which is not clear in Demo website)

Thanks

ait
ait Author

You can see url structure on the following url: http://preview.ait-themes.com/directory/wp1/

elames Purchased

I have tried to get support for a problem with the theme for days. And no response back. I try to set options and then Click SAVE OPTIONS and it just keeps showing a line of blue bars..like it is trying to save, but it never does. I need some assistance please. Thank you

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

elames
elames Purchased

You may have sent it on but it looks like no one in support is answering very many questions these days :-( I thought this theme would be a solution for me but it is more trouble when I can’t do the simplest of things with it.

Hello Support at Envato,

This is the second email request since i have not heard back from anyone at Envato. I’d like to continue to be your customer and possibly purchase other items you have for sale, but the lack of customer care is very alarming for anyone who would want to work with you. That said, I hope to move past this and continue my desire to purchase other items frequently solicited on your email campaigns.

I attempted numerous ways to add specific data to the theme and admit it is rather difficult for me to operate. Yes, the appearance is wonderful but to manually enter in all the data of each and every item would take months. Unfortunately the item that probably would make everyone’s life simpler is the Directory Extension plugin. I have been told by members supporting this theme that it will be available for sale at code canyon. Although documentation on the back end had shown clips of this plugin, it is not part of the base package that i purchased. It is sold separately which i cannot afford. Sadly it was never mentioned on the site when going through the purchase process.

As much as i enjoy the look of this theme, it is not functional for me. I’m certain for others more technically inclined, this site is not a problem.

For these reasons i am requesting a refund of my purchase and would like to know how soon that can happen. I do appreciate the understanding and wish all that use Directory Portal WordPress Theme best success.

Please advise as to what I need to provide for the refund if anything at all.

Thank you again, Daniel

ait
ait Author

Hi Daniel, Directory Extension Plugin was never advertised as part of Directory theme. It’s an extension you can purchase if you need it. It’s similar to CSV Import Plugin or any other plugin on the market. If you’d like to extend item fields there’s also a manual way how you can do it – http://www.ait-themes.com/doc/how-to-edit-custom-type/?theme=directory-wordpress-theme

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

floryan2819

Thanks

I’m still waiting

for Zoli:

    Is a tall order to be more flexible?
http://support.ait-themes.com/support/topic/88625?_fid=daob

Hi there. Is there any way to customize the item page to add custom/mandatory fields that must be filled out?

Also, is there a way to conduct an advanced search based on those fields?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

It is possible that someone help me or not?

http://support.ait-themes.com/support/topic/88625?_fid=daob
ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

vivakh Purchased

Hi, is it possible to take lots of listings at once and add those listings to my directory? Thanks

ait
ait Author

Hi,

We’ve developed CSV to WP import script that will allow you to bulk import your data. Please check the following url for more details: http://codecanyon.net/item/csv-to-wordpress-import-plugin/4829224?ref=ait

Have a look also at Directory Extension Plugin that will allow you to extend item fields easily right from the admin panel. Please check the following url for more details: http://codecanyon.net/item/directory-business-finder-extension-plugin/8193600?ref=ait

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Default-user
vivakh Purchased

ok thanks. One more question, how can I move the search box to top of the map? Thanks

ait
ait Author

Please post to our support forum, our developers will point you the right direction. Thanks.

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