This author's response time can be up to 2 business days.
I am interested in purchasing this theme and have the following questions, can you please get back to me with the following answers. thank you.
1. Advertising Spaces
I see you can put advertising banners within the page layout. Can you:
1.1 – Change the height per banner image – ie 639px x 300px
1.2 – Can the banner area actually be a slider to show different banners ever 10 secs etc
2. Pricing Packages for Membership
2.1 – Can WooCommerce checkout be used?
2.2 – I am planning to have 3 membership plans – for example:
Bronze Package (Free)
Only displays the business name / phone number
Silver Package ($25)
Displays the business name / logo / phone number / email address / website link
Gold Package ($50)
Shows the full business listing as per your website example
Question – Can we customise each membership package so depending what level you purchase, when the customer logs in, they will only be able to update the sections available for that membership plan.. (hope that made sense..)
3. Map Icons
On the map, you show several icons relating to specific services (ie restaurant / laptop / man running )- can I actually upload my own icons so they are more relevant to the businesses that are going to be listed on my site?
Thanks for your message, please see my comments below:
2.1. Theme supports WooCommerce, but you cannot use it for package orders.
2.2. You can configure what each individual package include in the admin panel.
3. Yes you can upload any icon you like. We’ve also designed additional icons you might be interested in. Have a look at the following collection: http://themeforest.net/collections/4386915-directory-wordpress-themes
hello, is there a way to do hereditary search, state, city,sub-location.
Example This is a country wide directory…. 5 states, 10 cities, 25 or 30 counties and each business operates in 5 or 6 counties in there city and will your plug in extend this functionality? Also is your the color independent? I need yellow and black only….
Thanks for your message. You can add one item into multiple categories and locations. You have full control over locations and categories via admin panel. Colors and layout can be customized via admin panel settings.
How can I make a meta title and meta description for Item Categories?
Nevermind I got it already. Yoast ofcourse
How can I edit the language of the fields ‘Our address’. And ‘contact owner’.
I cant find it in any css files.
Solved this already aswell! http://www.ait-themes.com/doc/how-can-i-edit-po-translation-files/?theme=faq
Thanks for purchasing one of our files, we really appreciate it
Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.
Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions
Quick question. I need to transfer a list from other theme. Is the CSV export/import plugin the best solution? Thanks
Listings from other theme, to your Directory theme, precisely
Yes we have created import and also export plugin. You can see all extensions we have for our directory themes on the following url: http://themeforest.net/collections/4386915-directory-wordpress-themes
I am brand new to wordpress and I’m trying to create a directory. I downloaded & installed the Directory Portal Theme. (Awesome theme BTW), but when I access the site on my iPhone…the pages get cut off on (the right side of the screen ) the deeper I get into the website and view certain listings.
Any help would be greatly appreciated! Thanks.
Hello, I’m having trouble logging into the support site so I’m posting my question here. Login on support site leads to a missing page.
Since I updated the Directory theme to 4.3 I can’t make changes to through the ATI admin panel. I change to logo, footer text etc., save and change doesn’t take on the live site. When I go back to the admin panel they’re gone. I’ve made sure the permissions are set to 755 on the server, so I have no idea what could be causing this. Is there somewhere I may send my URL and login so someone can have a look?
Please try to log in to our support forum, you can then register your purchase using the button on the right hand side. Thanks.
Hello, I’m afraid I cannot. I’ve already registered but I forgot my pwd. I’ve tried the reset password a few times now, but I’m not receiving the reset emails. If I try to register again, it tells me my purchase code has already been used. Kinda in a pickle here…
Hi I just tried to login again, to the support site, it looks like the login function and send reminder email functions are not working. They result in “page not found” errors. I cannot get the help I need, please advise.
Please try to click “Sign In” button, you’ll get a popup with the log in form. You can then click “Forgot” button to retrieve your password. Thanks.
Hi, I understand what you’re saying. But I’m saying the form does not work. Here’s the message I get:
“Page Not Found
The page you requested could not be found. It is possible that the address is incorrect, or that the page no longer exists. Please use a search engine to find what you are looking for.
That’s strange, I just tried it with my account and it’s working no problem. What browser are you using?
I’ve tried all my browsers. FF, Chrome, Safari. Can’t get in. Would you be able to reset my password and send me an email containing the new password? Maybe that’ll do it?
I tried to find you based on your login and it looks like you’re not registered. Please use the following url to register: http://support.ait-themes.com/sign/register
Hi, something strange is going on, b/c I am registered. When I try to register again it tells me that my purchase code has already been used and it associates it w/ my email which is correct, but I just can’t log in… (my purchase code: 2a41b9a9-c63f-4519-b0cd-0b3c94f6cb40, you’ll find it’s already registered).
Thanks we’ll check it.
Could you please send me private message over form on our profile page? I’ll send you login/password. Thanks.
Greetings, my site is a news format and wish my home page to be a display of news and events with the directory reached through a link on the nav bar. Is this possible with your theme? I don’t want to have a category as my homepage. In other words, when a user comes to my site the url will only show the site’s domain and a homepage with latest post, etc. Hope I’m clear.. Currently using another geodirectory but it looks terrible in IE
Yes you can do it, you can have map and categories on the subpage no problem.
Thanks for the reply. One more question: on neither the base or the new theme demos do I see a claim listing link. We plan to populate the directory ourselves in the beginning hoping business owners see it and claim it and perhaps upgrade to a paid package. Is this an extra addon plugin or is it standard with the package? Thanks again..
Claim listing feature is included in the theme by default. No additional plugin is needed.
I posted previously that when you have 2 icons near each other and click on one of them, if you then go into the pop up box and place cursor over the area where the other map marker is located beneath the pop up and click, you get the underlying map marker’s pop up box displayed rather than the detailed listing of the first icon that was clicked and displayed …
Have you found a fix for this behavior?
Sorry we haven’t found any solution to that issue so far.
I am interested in this theme.
I want to clarify whether my scenario is possible with this theme. The scenario is each admin wants to add an event calendar to their page. They have to maintain it individually. This is because I want to provide event management as an add-on in one of my packages.
Could you please guide me, if any plugins will help to do this.
We’ve developed Directory Extension Plugin that will allow you to extend item fields easily right from the admin panel. Please check the following url for more details: http://codecanyon.net/item/directory-business-finder-extension-plugin/8193600?ref=ait
Good to hear. Is it possible to add event calendar?
We plan to create events plugin in the future. It’s on our todo list. You can for time being create your own solution using custom fields if you like.
How to remove a border in css file
Example: http: //ukrmedia.tv/i/test1000.jpg
I am interested in purchasing this theme, but I have a couple of pre-purchase questions.
1) This directory I am creating will be for online service based professionals who will need to showcase some of their own work. So essentially I want each person who is listing to have the option to upload more than one image to their “profile” so to speak. Is this possible? Or are they only limited to that featured image?
2) Can you have the option of no map at all? It’s not necessary for my directory listings.
3) Are fonts and colours fully customisable via the theme options (i.e. not needing to know specific code)? And is it google fonts, and are colour choices unlimited?
Many thanks in advance,
Thanks for your message, please check my comments below:
2. Yes you can turn off the map
3. You can change colors no problem, google fonts are not implemented, but you can change font in the custom css.
Presale question :
In the item listing page is it possible to remove item excerpt with contact number , website and address of the items.?
Yes you can amend item fields. Thanks.
I want to purchase this theme but I checked that there are two similar, one in html what is the difference?
HTML version is just a design template without any functionality. WordPress theme includes all functionality you need to run your directory portal. Thanks.
First of all thanks for the item that I have purchased. I want to give some insights about the ups and downs of this theme. First of all it is well coded and the support is fast and really friendly. The only minus but nonetheless grave one is that it is not recommendable for projects that center on areas smaller than huge cities. Although there is permitted a radius smaller than 1 km, entering any number smaller than 1 as a radius result in the appropriate radius shown but no referring items show up. In my humble opinion, when today anyone can locate himself with the efficiency of +/- 200/300 meters, this function should work properly. In a small town it is absolutely necessary to show items within a block which in Chile is something around 250 to 500 metres. Anything above that results in cluttering and uselessness of any geolocate function. I already had a chat with the support about it and they helped to get the radius shown appropriate. After fiddling with the scripts I finally gave up and am forced to look into other software. This is really a shame because the theme has some obvious upsides, too.
Okay, I finally figured it out. The reason is that there are several split functions that generate the maps and all are processed with parseInt. This is why any radius smaller than 1 will return a 0 length which results in no items displayed. If you locate any parseInt and replace it with parseFloat you will be returned the exact items within a given range of smaller than 1, for example 0.5 in the page or general air admin settings within wordpress. This has cost me some time and headache. Good luck with the theme!
Thanks for the message, we’ll implement this into our theme
No worries. Would be really cool not to have to hardcode that anytime you throw an update! Cheers!
I using this theme but the NO FRIENDLY URL its a big problem…
Just to know if you are planing to fix that on update or should I found another theme…
I will really appreciate
Browsing categories and locations are done with friendly urls, search results are with get parameters only.
sorry but I ‘don’t get it
1º location an category on the item URLs??
2º how can I have a url to show category + location??
1. Item can be placed in more than one category and location, that would be duplicate content
2. This is unfortunately not possible, we have to sick within WordPress boundaries as it’s not a custom built portal solution
Hi. Considering purchasing but have a question.
Any plans to implement Stripe as a payment method in the near future? Not sure how other people feel but just having PayPal is a little restrictive.
Thanks for your message. There unfortunately no close plans to implement Stripe.
Hello, i need help, i want to add some Items to Search bar and also into the WP admin items, any suggestion please…?
Did you read my Q?
I have a client who would like an Obituaries and Memorials website that delivers the ff:
Any user can post images + content
Pay to display for x no of days, directly and automatically (Basically a rental)
4 Pages- Home, Create, Classified, Blog, About us
The website is the business itself, generating revenue from posts and ads
Please let me know if your theme can meet her criteria?
Hi Ben, Thanks for your message.
You can create package and specify what will each individual package include. Each package can be payable, you can specify what’s expiration date in days.
Items can have 1 image, you can also install Directory Extension plugin that will allow you to have gallery.
Thanks for your reply.
Do the categories that the guest chooses from have to be already created by me , or can the guest create new ones as they are creating there listing?
I’m assuming that each listing is a post and these post categories can be displayed on the home page?
Users cannot create categories, only admin can define them. You can display data from categories using widget or shortcode that is available in directory extension plugin.
I have added a few elements to the login widget and the register shortcode.
I need to validate these, and change the green popup notification that appears on top . Where can I find this?
I need an urgent reply, I am unable to login to the support forum to post there, nor is your site sending my password when I click on forget password
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $25.60
This item was featured on ThemeForest
Power Elite Author