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3245 comments found.

khprem

khprem Purchased

Hi

Selected default header setting to nothing but still I could see header map, have I missed anything please guide.

Thank you

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi,

I’m adding the categories and seems really slow,themes are havey. or server issue..? it’s too too slow.. please check and let me know please. http://www.crazydirectories.com/

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Recently purchased this theme and I’m in the process of setting it up.

When uploading a thumbnail for an item it doesn’t show.

When I copy the url of the error image and go there I get this error message: http://i.imgur.com/6g5IViE.png

TimThumb brought me bad thoughts and and just rightly so.. https://forums.stablehost.com/index.php?threads/a-timthumb-error-has-occured.15/

How can I fix this issue?

A little update:

When looking in the media library in Wordpress I can find the uploaded image (http://i.imgur.com/bXINHb9.png). I don’t know what TimThumb is and why it tries to take use of that and not the image directly like in the linked image.

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

hello I need to remove the reviews is it hard to remove the reviews or do I have to hire a developer

You can remove it via admin panel, no problem with that. Thanks.

Any video tutorials on how to set up this theme? I don’t feel like reading pages and pages of documentation. For example. Can we remove the map?

Hi

In your freestyle theme I want to shift the menu from left to right and phone numbers from right to left. Is it possible?

thanks

Sorry there’s no option for that in the admin panel, you can however do it in Custom CSS. Thanks.

Hi

Is your freestyle theme not available on tablets?

Freestyle theme is only styled for mobiles and desktops.

What a waste!! This is an excellent theme but no tablet view ! If I dont have tablet view I am automatically missing out on such a huge market!

Any video tutorials on how to set up this theme? I don’t feel like reading pages and pages of documentation. For example. Can we remove the map?

We have an online documentation here: http://www.ait-themes.com/documentation/directory-wordpress-theme/

Map can be turned off via admin panel.

wow it looks very complicated to set up Paypal. Do we have to know stuff like API look at the instructions it looks very difficult

http://www.ait-themes.com/doc/how-to-set-up-paypal-manage-users-and-add-items/?theme=directory-wordpress-theme

Dear Developer,

Is it possible to remove the Google map in the single item view?

Best, Karl

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

wow it looks very complicated to set up Paypal. Do we have to know stuff like API look at the instructions it looks very difficult

http://www.ait-themes.com/doc/how-to-set-up-paypal-manage-users-and-add-items/?theme=directory-wordpress-theme

All you need is API username, password and signature. You’ll get all these codes from your paypal account.

Thank you. I just bought it. But i would like to ask you if I can get some support. I am partially blind. So it may take a while for me to learn how to use it. I want to make a website for therapists. BCtherapists.com.

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Can USD be left off in the Paypal portion of the Registration widget?

Thanks!

One last thing…Can I turn off the mouseover effect in: 1. the search options 2. the footer menu

You can turn it off in the code or via Custom Css.

Hi there,

Looks like you theme has a large success and I am sure it is really helpful.

I have a quick question: The website that i want to create is making our customer to have access to the phone number and professors details only after having paid the premium package.

Also, we want our professors be able to submit and have appearing the submission just after we have reviewed it, confirmed it and in one click we publish it.

Is it possible?

Please let me know. Thank you in advance,

Hi, Thanks for your message. Users can register to your website and submit their listing. They can select the package and pay accordingly. Normal visitors cannot register to be able to see more information – this feature is not implemented by default.

Does this theme support use on Tablets? or just phones and computers?

Thanks, -Charley

Theme is styled for tablets, phones and desktops. Thanks.

Rickeo

Rickeo Purchased

Is there anyway to move the location field when creating a new listing. I still want them to be able to put in the map details and location but I want the location catergories to be removed. I’ve disabled them in the admin panel I’ve deleted all the default imported areas but when they create a new listing it still shows up I want it removed if possible.

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi,I left message here before, the loading time take so long time i have to wait 2 minutes loading… even though i put few folders,it doesn’t work properly. is it only my problem? how to solve this issue? :(

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello,

We are trying to get support for your directory theme but it won’t allow me to reset my password, sign up for support or login!

Please help so that we can get the support we require through the forum as it appears you will not give any support through the comments.

Thank you

Please send me your item purchase code via private message, we’ll check it. THanks.

Hello, does this Theme now work with UberMenu?

Sorry we haven’t tested this plugin.

Quench

Quench Purchased

Hello, I still can’t get any support, and my client is freaking out. Please help. I have registered on the AIT support site, but now it’s telling me my email is incorrect when I try to log in. When I try to re-register with another email address it tells me that my purchase code has already been used, but I see the email address I registered with and it’s correct. So I’m kind of hooped here. My purchase code is: 2a41b9a9-c63f-4519-b0cd-0b3c94f6cb40 please help me get some support, I’ve been trying to fix this issue for weeks on and off. Thanks.

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

I looked for an email contact, to keep this private, but no luck. I recently purchased the “Business Directory” theme from you guys, when I should have purchased “Directory”. Is there any way to get an “exchange” ? The Business directory version is simply not working out for me and integrating the site look with my main website, for one, there is no boxed layout ability, no side bars on the home page, I thought there was a choice to use either kind of search box on the home page …. the list goes on. I’ve also purchased the plug-in, I understand it will work with both themes. Please advise soonest, I am not in a position to purchase both. Thank you.

Thanks for your purchase. We as author don’t process any transactions. You’ll have to contact Envato support with this enquiry at support.envato.com. They’re pretty slow at answering support questions, I’d suggest purchasing Directory theme and start working on your project and then ask for a refund on Business Finder theme explaining the situation.

I didn’t expect a good answer … specifically from a support teams (yours) which answers most requests on your support forum with “no, it doesn’t do that” , “no, you can’t change the width of the site”, “no, you can’t change the font sizes”, “yes, we know geolocation is broken” ... “please contact a 3rd party developer to change a color”, etc…..

There is not a chance in hades that I’d buy another theme from such an unbelievably inflexible “developer”.

Any change the ratings will be microformated with like schema.org or something so it renders stars in serp?

Sorry theme doesn’t include schema.org format in html structure, we’ve not in plans theme extending in that way in the near future. Thanks.

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