2738 comments found

2 Questions:

When searching for a specific location, e.g. Brooklyn, how does that url look in Wordpress with SEO friendly urls on? Is it a page on its own?

Is it possible to disable the location search dropdown and only use categories instead for location?

Thanks!

ait
ait Author

You can check the url structure on the following url: http://preview.ait-themes.com/directory/wp1/

You can disable the search dropdown in the code if you like.

salvix Purchased

Hello, I have written about portfolio issue twice on your form and have not any response to fix the problem. Please tell me how can I set up portfolio page? There is agrid portfolio in dashboard but no option on the pages to include shortcode and the shortcodes mentioned here: http://www.ait-themes.com/doc/shortcodes/ are not working as well.

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

deboard4 Purchased

Did you ever create a solution for importing a large CSV file of directory items (businesses) into the directory? Seriously needed. No one wants to manually import 50,000 records. Please let me know ASAP. Very important aspect to this theme. BTW – The Wp to CSV Importer I purchased for $11 does NOT work for importing items into the directory.

ait
ait Author

Thanks for your message. Have you tried posting to our support forum? It might be an issue with your CSV file or server configuration.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

khprem Purchased

Hi

Selected default header setting to nothing but still I could see header map, have I missed anything please guide.

Thank you

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi,

I’m adding the categories and seems really slow,themes are havey. or server issue..? it’s too too slow.. please check and let me know please. http://www.crazydirectories.com/
ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Recently purchased this theme and I’m in the process of setting it up.

When uploading a thumbnail for an item it doesn’t show.

When I copy the url of the error image and go there I get this error message: http://i.imgur.com/6g5IViE.png

TimThumb brought me bad thoughts and and just rightly so.. https://forums.stablehost.com/index.php?threads/a-timthumb-error-has-occured.15/

How can I fix this issue?

Default-user

A little update:

When looking in the media library in Wordpress I can find the uploaded image (http://i.imgur.com/bXINHb9.png). I don’t know what TimThumb is and why it tries to take use of that and not the image directly like in the linked image.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

hello I need to remove the reviews is it hard to remove the reviews or do I have to hire a developer

ait
ait Author

You can remove it via admin panel, no problem with that. Thanks.

Default-user

Any video tutorials on how to set up this theme? I don’t feel like reading pages and pages of documentation. For example. Can we remove the map?

Hi

In your freestyle theme I want to shift the menu from left to right and phone numbers from right to left. Is it possible?

thanks

ait
ait Author

Sorry there’s no option for that in the admin panel, you can however do it in Custom CSS. Thanks.

Hi

Is your freestyle theme not available on tablets?

ait
ait Author

Freestyle theme is only styled for mobiles and desktops.

Default-user

What a waste!! This is an excellent theme but no tablet view ! If I dont have tablet view I am automatically missing out on such a huge market!

Any video tutorials on how to set up this theme? I don’t feel like reading pages and pages of documentation. For example. Can we remove the map?

ait
ait Author

We have an online documentation here: http://www.ait-themes.com/documentation/directory-wordpress-theme/

Map can be turned off via admin panel.

Default-user

wow it looks very complicated to set up Paypal. Do we have to know stuff like API look at the instructions it looks very difficult

http://www.ait-themes.com/doc/how-to-set-up-paypal-manage-users-and-add-items/?theme=directory-wordpress-theme

Dear Developer,

Is it possible to remove the Google map in the single item view?

Best, Karl

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

wow it looks very complicated to set up Paypal. Do we have to know stuff like API look at the instructions it looks very difficult

http://www.ait-themes.com/doc/how-to-set-up-paypal-manage-users-and-add-items/?theme=directory-wordpress-theme
ait
ait Author

All you need is API username, password and signature. You’ll get all these codes from your paypal account.

Default-user

Thank you. I just bought it. But i would like to ask you if I can get some support. I am partially blind. So it may take a while for me to learn how to use it. I want to make a website for therapists. BCtherapists.com.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Can USD be left off in the Paypal portion of the Registration widget?

Default-user

One last thing…Can I turn off the mouseover effect in: 1. the search options 2. the footer menu

ait
ait Author

You can turn it off in the code or via Custom Css.

Hi there,

Looks like you theme has a large success and I am sure it is really helpful.

I have a quick question: The website that i want to create is making our customer to have access to the phone number and professors details only after having paid the premium package.

Also, we want our professors be able to submit and have appearing the submission just after we have reviewed it, confirmed it and in one click we publish it.

Is it possible?

Please let me know. Thank you in advance,

ait
ait Author

Hi, Thanks for your message. Users can register to your website and submit their listing. They can select the package and pay accordingly. Normal visitors cannot register to be able to see more information – this feature is not implemented by default.

Does this theme support use on Tablets? or just phones and computers?

Thanks, -Charley

ait
ait Author

Theme is styled for tablets, phones and desktops. Thanks.

Rickeo Purchased

Is there anyway to move the location field when creating a new listing. I still want them to be able to put in the map details and location but I want the location catergories to be removed. I’ve disabled them in the admin panel I’ve deleted all the default imported areas but when they create a new listing it still shows up I want it removed if possible.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi,I left message here before, the loading time take so long time i have to wait 2 minutes loading… even though i put few folders,it doesn’t work properly. is it only my problem? how to solve this issue? :(

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello,

We are trying to get support for your directory theme but it won’t allow me to reset my password, sign up for support or login!

Please help so that we can get the support we require through the forum as it appears you will not give any support through the comments.

Thank you

ait
ait Author

Please send me your item purchase code via private message, we’ll check it. THanks.

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