2612 comments found

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
kalau67 Purchased

you have other icons for categories please? icons trades florist hairdressers, artisans, etc …

ait
ait Author

Hi,

Icons are custom made, PSD file is included.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 2-3 years
2schaa Purchased

Hi there,

Can you pls advise the purpose of Ratings menu? could not find anything on this in your documentation & I do not know how to connect ratings to an item.

Thanks

ait
ait Author

Hi,

You can turn on ratings in the admin panel, visitors then can rate items displayed on your site.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United Kingdom

Hello. Quick pre-sale for you. Would this theme work well for a UK map?

Many thanks

ait
ait Author

Yes no problem, you can set up local or global portal using Directory theme. Map will zoom in/out automatically based on items you place on the map. Thanks.

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 4-5 years

Hi, where can i add rich snippet to the single directory listing. I’m searching for the php page.

Thx.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I want to see all directory items who is create that item. Do you have on your update plan ?

ait
ait Author

Thanks for your message. Sorry that feature is not planed.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello the company that I work for bought this theme and I dont have access to their account. I just wanted to ask, how can I translate the theme from English to Spanish?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, we are looking to use this theme in place of our current GEOtheme. Is there a way to migrate our current place listings across easily?

ait
ait Author

We’ve developed a CSV import plugin that allows you to import data from CSV file to our theme. Please check the following url for more details: http://codecanyon.net/item/csv-to-wordpress-import-plugin/edit/4829224

  • Has been a member for 1-2 years

can guests add more than one image? create their own gallery? unless 2 or 3 pictures. for example a restaurant, they can add one image for menu, other for promoting or inside the place? thanks

ait
ait Author

You can extend item fields pretty easily, please check the following link for more details: http://www.ait-themes.com/doc/how-to-edit-custom-type/?theme=directory-wordpress-theme

  • Bought between 1 and 9 items
  • Europe
  • Has been a member for 3-4 years

Hello,

does the theme fully support WPML ?

Thanks

ait
ait Author

Theme supports WPML plugin, you can translate it to any language. There are few words missing in PO file, our developers are currently looking into it. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi does the Twitter plugin work?

ait
ait Author

Yes we’ve updated the theme with new Twitter API. Thanks.

Default-user

cheers dude

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • United States
ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Thank you for sending me the custom css code to change the thumbnail size but do you know why the thumbnail is pixslated and distorted . Is there some other code you need to send me.. Thank you for your help http://digitaldirectory.info/?s=&geo-radius=100&geo-lat=&geo-lng=&categories=0&locations=72&dir-search=yes&post_type=ait-dir-item
ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi AIT crew,

Can you point me in the right direction for examples/portfolio of customers who are using this theme?

Thanks,

ait
ait Author

Please check our facebook page, there’s a showcase gallery of our customers websites. You’ll be able to find Directory theme there as well. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Good morning, I found very cool theme! But I have some doubts when the person registers (I tried to register on the site but could not) she sees all the posts, or just hers? And I can not stop the search by location for example which first appear in vain?

thank you

ait
ait Author

Registration is disabled on our demo site for obvious reasons. If someone register they can only see their own items and ratings in the admin panel. Thanks.

Default-user

Cool, all I really need! And how does the levels of account, I define a free and a paid account, you have to difente them, I could choose to have access to them etc?

ait
ait Author

Admin can configure what will each individual package include. Have a look at the gallery on the following url: http://preview.ait-themes.com/directory/wp1/register-form/ for more details. Thanks.

Default-user

and I can not set the post as featured to appear first in the search?

ait
ait Author

Yes you can, have a look for example on the following page: http://preview.ait-themes.com/directory/wp1/cat/automotive/

Default-user

Cool, but who defines this? The administrator or the level of User’s Account?

ait
ait Author

This is defined by administrator

Default-user

When the User is to add an item, I have to change what it will put data or is it standard?

Default-user

how does this translation WPML? I’m from Brazil because then I have to translate almost everything out of the website and also inside the admin! I have this possibility?

ait
ait Author

Directdory theme has special user role that allows users to insert items into database.

Regarding translations, theme supports WPML plugin, PO file is included. WPML plugin is not included in the theme as we cannot resell it.

Default-user

I did not get this to insert values ??in the database! I know that WPML is not the theme, but want to know if I use it I can also translate the part of the admin? thank you

ait
ait Author

To translate admin panel you’ll need to change texts in config files and PHP files. Thanks.

Default-user

smoothly, you help me if I buy this theme? Thanks

ait
ait Author

Yes we can point you the right direction no problem. Thanks.

Default-user

Within the categories of Location, is to add a place for me to put a banner ad? Because he wanted to leave the targeted ads for each city you know?

ait
ait Author

There are advertising spaces you can use. These spaces are global for whole website, it’s not per category. Thanks.

Default-user

right, would I put within each category as well? For it is not just add a extra field within each category, would have this possibility?

ait
ait Author

You can extend categories feature to do what you need.

Default-user

when a person will sign a confirmation email to the customer master? I have to change this email goes to the customer? thank you

ait
ait Author

Sorry I didn’t understand your question. Could you please describe what you’re asking a little bit more? Thanks.

Default-user

when someone register on the site, will an email to the person talking about the registration, login and password right? I can change this by type of email account?

ait
ait Author

We use standard wordpress functionality for emails, you can also use smtp I guess.

Default-user

Okay, but I can change this email?

ait
ait Author

Yes you can.

Default-user

I believe that when a User makes your item goes for review to the administrator approves right? When he sends the item arrives email notifying me that has a new item? thank you

ait
ait Author

Administrator or item owner can approve rating. There’s no email going out after rating. Thanks.

Default-user

Okay, but how do I know you have a new item to approve? Would make sending an email warning?

Default-user

Okay, but how do I know you have a new item to approve? Would make sending an email warning?

ait

Admin has to log in to the backend to see new items for approval.

Default-user

right, but has no way to get an email saying that the admin has a pending? and when it is okay to go to the customer an email saying it was approved? How much do you charge to do this for me? thank you

ait

Sorry we don’t do any custom design or development work. Please contact a local web developer with this enquiry. You can take our theme as a base for your own unique project and build on top of that. Thanks.

Default-user

right, how do I contact them? Thaks

Default-user

Please how do I get in touch with the developer?

Default-user

Please how do I get in touch with the developer? ???? and if I buy you help me to translate and modify all the backend? Because I need to take some things that my client will not use! thank you

ait

Thanks for your message. Sorry we don’t do any custom development work. Please contact a local web development company, alternatively have a look at microlancer.com

Default-user

I already did that! I wonder if you will help me in the translation of the backend as I had already spoken and said you would help me!

ait

Theme supports WPML plugin, PO file is included. You can translate it to any langauge. Please check the following url for more details: http://www.ait-themes.com/doc/how-can-i-edit-po-translation-files/?theme=faq

Default-user

I already know all this! but it does not work even the backend work? the frotend I know of to translate, but the backend does not translate well, it has to be in hand does not have? when I spoke with you a while ago told me that would help me at all! Can I buy the theme without problems?

ait

Admin panel wording can be changed in config files. Please understand that we won’t change that for you, we can point you the right direction, but we don’t have resources to do any modifications for you. Thanks.

Default-user

I know, but you will help me so I want to know?

ait

We can help you with basic stuff on our support forum. Thanks.

Default-user

you talked to would help me and not pass forum!

ait

We provide basic customer support on our support forum only. Thanks.

Default-user

and how you want me to find how to translate the backend in a forum like the giant of you?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Just want to know if any of you have used this theme in your country and had success with it? I am pallning to use this theme but in this fierce competition I am thinking of how to develop the site in the best way, i.e what to add. Any comments are welcomed or links to your site! (I am not in the US)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello I plan on buying the theme, I thought it very cool because I want to make a guide service in my neighborhood and I have a doubt. If you do I need to customize the theme according to my needs, simple changes? thank you

ait
ait Author

Many thanks for your message, unfortunately we don’t do any custom design or development work. Please contact a local web developer with this enquiry.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Sold between 1 and 100 dollars
kekekiko Purchased

Hi

If I install the new update, will I have to set it up again or will it overwrite the exisiting theme? ie – will I have to reedit the footer etc or will my changes remain on the updated version.

ait
ait Author

Hi,

You can update only files you need to, alternatively set up a child theme for your changes.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I installed the new theme, then went to create a new page and got a “Server error”..

I reinstalled wordpress twice and got the error both times with this theme.

And it says I need to update to v2.18.. but I can’t figure out how to update?

I just bought the theme, and so far nothing has really worked.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Hello you the http://support.ait-themes.com dont worl im sighn and dont Work

What i must due to put the new diretory theme

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
keco86 Purchased

Good luck updating if you’ve made any changes to this theme. It DOESN’T support child themes. You can’t actually make a child theme for this theme and have it work.

This theme is a piece of garbage that they are passing off on rudimentary WordPress users. Don’t waste your money.

Support is brutal and the coding in the theme is even worse.

ait
ait Author

I can see that you posted 1 support question yesterday evening and it was answered today morning.

If you’re having troubles creating child theme please ask for a help on our support forum, our developer will help you.

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