2811 comments found

emmym Purchased

I bought this about a week ago and almost didn’t because of some negative remarks read here. I am really happy with it and how easy it has been to make the changes I wanted to. Getting a very custom look with my own icons and markers. I was worried the revolution slider would take me a week to figure out but the instructions made it simple. Support has been better than I expected as this is the third theme I have purchased so in the past the response has been slow to never. All of my questions have been responded to within 24 hours. If you have never done a site before it can be a challenge for you for for those who are techy or just in the wordpress know, this is a great theme.

ait
ait Author

Thanks for your review ;)

yordtoni Purchased

Is there a shortcode or anything for front-end registration? I saw the widget, but I want to have registration on a page.

Thanks.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

dkndkn Purchased

front end registration do not work, are you planning to implement it, we discussed this point very often before….

ait
ait Author

Sorry there’s no frontend administration, only frontend user registration. Thanks.

dreikorn Purchased

Hello, I have to update the Portal Theme to the newest one but I can´t find any update instructions in the manual. I don´t want to loose my settings so it is possible to send me introduction or where I can find them?

thanks a lot…

Yours dreikorn

ait
ait Author

Hi,

Please check the following document: http://www.ait-themes.com/doc/how-can-i-downloadupdate-my-theme/?theme=faq

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Pre-sales question: Businesses can sign up and submit listings, correct? Is this done by creating a sub-account via WP backend? They can manage listings,etc?

Can a shopper come on the website and create an account, similar to yelp? and leave reviews,etc?

Thanks.

ait
ait Author

In Directory theme:

Reviews = Comments

Ratings are saved into business profile.

Default-user

Ok. So a business can login to their account and change listing information such as address, website URL,etc without needing to contact us?

ait
ait Author

Yes exactly, please check a gallery on the following url for more information: http://preview.ait-themes.com/directory/wp1/register-form/

You make an incredible directory theme!

I would like to use this theme for an online tutoring service based on a directory format. A few questions… I am wondering what volume of users can this theme handle? At what point does the theme slow down? Is there any issues with load time? Is it SEO friendly?

You have an amazing theme! I’m hoping that it’ll perform as well as it looks.

ait
ait Author

Thanks for your message. Everything in the theme is done according to Wordpress guidelines + theme is based on top of our framework which allows you to extend it easily. If you expect to have high volume of visitors, please don’t save on hosting package specially RAM.

Hello people, i have a problem and i don’t know how to solve it. I’ve bought the theme when it was version 2.13 i belive. all good, until i upgraded to version 2.18 and my “Set featured image” link stoped working. i click on it but nothing happens. My web console shows this error:

[23:27:41.639] TypeError: wp.Uploader is undefined @ http://recomandati.ro/wp-admin/load-scripts.php?c=0&load%5B%5D=admin-bar,hoverIntent,common,jquery-ui-widget,jquery-ui-position,wp-pointer,schedule,wp-ajax-response,autosave,jquery-color,wp-l&load%5B%5D=ists,quicktags,jquery-query,admin-comments,suggest,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,postbox,post,thickbox,under&load%5B%5D=score,shortcode,backbone,media-models,wp-plupload,media-views,media-editor,jquery-ui-datepicker,media-upload,word-count,editor,j&load%5B%5D=query-ui-resizable,jquery-ui-draggable,jquery-ui-button,jquery-ui-dialog,wpdialogs,wplink,wpdialogs-popup,wp-fullscreen&ver=3.5.2:457

After i upgraded the theme i also translated the theme in romanian. So i don’t know for sure if the probleme is from the theme or the translation.

I installed a fresh copy of wordpress, made the connection with the database i used before, but didn’t instaled the Directory theme or any plugins.

And the “set featured image” link is still not working. These makes me think that maybe something happened in the database.

Do you have any idea of that could be the problem?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

And another question. Because the theme is very good for a rating website i want to use it to rate companies. So i would like to ask you if a kind of widget exists that can be put on the rated companies’s websites so that their clients can rate them there and tha rating would pe automaticly published on my site. something like the “leave a review” module but posted somewhere on their websites. Is these posible for me to do this? thank you.

ait
ait Author

Sorry we don’t have any experience with any plugin you described. Have a look at wordpress.org or codecanyon, you might find something useful there. Thanks.

Dear AitThemes,

as it seems my request on WPML have an impact, as you made a new release for better support, let me introduce you one thing I really don’t understand to not found on this theme : the list of the last entries… in the directory.

For a theme specialised in directory, haven’t this “function” is a big lake for my point of view.

Hope a new release soon.

Séb

PS : if this function exist…. well, let me know ;)

Default-user

More than a “nice features”, be able to display, by widget or wathever, the listing of the directory seems to be a basic function to me. Am I the first to speak about this ? :D

ait
ait Author

To be honest everybody needs something else, we try to implement all good ideas and this is one of them :)

Default-user

You have right, everyboy needs something else. Just this function was more in general Directory functions than a particular demands from my point of view.

Thanks to said this ideas is a good one. Sure we will found it sooner in a release. ;)

Love this Directory! Great job.

A few pre-purchase questions.

The map icons – can we add CUSTOM icons? Example: An icon of an Crocodile, a icon of a Beaver, and icon of a deer? Those are just made up examples for this question. I’m just curious if we can submit custom art that would work in this theme.

On the map, if I click on the icon and then click on VIEW MORE the map is on this page, I’m afraid my viewers will not be cleaver enough to scroll down to see the details of the company directory information, I assume I can have NO MAP chosen for specific pages?

Thanks in advance!

Paul

ait
ait Author

Hi Paul, you can upload custom icons via admin panel no problem. You can also hide map on item detail page. Thanks.

Hello, can i charge monthly?

ait
ait Author

You can currently set up package expiration time in days, we also plan to include Paypal recurring payments in future updates. Thanks.

GERARDOBAEZ

Perfect!! I’m going to purchase. Thanks!

ait
ait Author

Thanks :)

drusteez Purchased

How will I be able to get a multi city functionality? I was thinking creating more wp installs with this theme in multiple sub folders but that would drain my server resources. Is there a way to make this directory serve one entire state catgeorized into cities? With a seperate logo for each city category?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user
drusteez Purchased

This is not a support question…I just want to know if it can do multicity.

Don’t buy this theme, there is no support whats so ever. We posted to the support page several times and after several days had still not heard anything. The theme is also built in such a way that you can not customize anything beyond basic colors. The concept for this theme is amazing but the execution and support leave you wanting your money back for the theme and wishing you had not waisted so much time.

ait
ait Author

Thanks for your message. I can see you posted two questions to our support forum yesterday, both were answered today. Please note we’re based in Europe, CET timezone applies.

jamesloving

We posted three questions over 5 days. We were able to get the theme to work with the help of some modifications and several hours of work. We have bought hundred of items here and your was one of the oddest coded sites we have seen and some of the worst support yet. Your front end is amazing in its concept, but your directions and support are inadequate.

nice Directory!

A few pre-purchase questions.

What does the front-end submission look like? the screenshots look like a wp-post page? Is there a demo login I can access to possible see how a potential client would be able to submit their own listing?

Thanks in advance!

ait
ait Author

Users can register via Frontend and then they can log in to the backend to administer their listings. Please check a gallery on the following URL for more details: http://preview.ait-themes.com/directory/wp1/register-form/ Thanks.

Is there support for billing via Stripe? Stripe allows painless recurring billing with very low fees and is much better than Paypal. There are existing Stripe plugins for wordpress that you could likely use. For me I would like to purchase this theme but I do not use paypal so I am looking for other options.

Thanks

ait
ait Author

Thanks for your message. Sorry theme only supports Paypal payments.

Default-user

Have you considered adding support for others? You have made a lot of money from this theme, maybe you should step into the shoes of your customers and add a few features that will allow them to make money. Better payment system, front end submission for adding listings, etc. This theme could be an actual business and make money but it seems like you dont care to add very basic features to do so. No business worth it’s salt uses paypal for recurring payments.

I purchased this not realizing that the user would have no front end management. I need a theme that allows the user to see and manage their listing. The user also has to upload their image via the wordpress media view so they can see all of the other images in wordpress! This is a deal breaker. We need an update that is an actual solution and doesn’t need so many fixes in order to use it. Like the design, but the “consumer” experience for creating and managing their listings is terrible. Hoping for an update :)

ait
ait Author

Hi,

We’ve released an update 2 days ago where we fixed default Wordpress media section’s behavior. Users now see only images they uploaded ;)

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Is fhe font changeble?

ait
ait Author

Yes, via admin panel. Thanks.

Can the paypal payment option and the registration sections be removed/hidden? I ask because I plan to put in all the listings manually and have the people on my list pay me outside the confines of the theme directly through my own payment system.

ait
ait Author

Yes you can disable it no problem. Thanks.

Modified

Thanks for the swift response. Finally, it shows different payment levels in the demo. What does each level give the customer?

ait
ait Author

You can configure what will each individual package include. Please check a gallery on the following url for more details: http://preview.ait-themes.com/directory/wp1/register-form/

Beware anyone considering buying this Theme. The promise of support is not support at all, just subscription to a forum That asks dumb questions like “does your host support the specifications”. Anyone with half a brain and enough knowledge to install the theme would have checked.

So then you wait for the next dumb question… and wait, and wait. When they ought to tell the truth… NO SUPPORT IS AVAILABLE only forum questions and answers… maybe.

Its authors like this that get Envarto a bad name. I’ve bought mainly inDesign templates in the past. Support from authors has been from none at all to excellent. This is the first time I’ve struck support that isn’t available and certainly something I’ll be very wary of in the future.

Clearly this Theme must work but not with the re-seller accounts Ive got nor on my test server. As for asking before buying… Oh yeah, “excellent platform to start building the site you want”. No mention of no help to install it when the install fails. One Author Ill never do business with again. Anyone want to buy the theme half price? contact me if you do.

ait
ait Author

Thanks for your message. I can see that you registered to our support forum today early morning CET and got response after few hours.

Have you checked hosting requirements as advised by Zoli?

http://support.ait-themes.com/discussion/9761/failed-installation-of-directory-on-wp-3-31

Pre-purchase question: Can we use an SEO plugin (such as “All in One SEO Pack”) on the individual business listings to enhance search results? We will be adding all the listings ourselves and will disable the user registration.

ait
ait Author

You can use Yoast SEO plugin, it works perfectly with our themes. Thanks.

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