277 comments found

And the hits keep coming… LOL I noticed when an order is placed the color of the font on the “Thank You” page is waaaaayyyyy too dark. Any idea on how to fix this and make it white?

James

So I’ve moved on from my shipping issue until you can respond. On to a new issue….. I can’t figure out how to get my contact and website information on the newsletter. Shows up as a 310 phone number ansome generic contact info… Any suggestions?

James

Hello and welcome to the discussion forum for the Sport and Grunge WordPress Jigoshop Theme. Please read this before posting a comment!

We hope you enjoy this theme!

Support Requests:

Support Requests:

Support Requests:

Support Requests:

Please send support requests to our dedicated support website by following this link: http://support.dtbaker.com.au/support-ticket.html We cannot answer support requests if you ask them here.
Be sure to check the FAQ before asking a support question, we update this with common answers to support questions.

Thanks!
dtbaker

ffct Purchased

Oke DT I ’ve sent you support ticket. Please.

edyy Purchased

How could Widgets to introduce me to stand in certain sites, for example, two different widgets on the two sides and that we are experiencing in one shop and another in Cart please let me clarify percent to 2 hours struggling to do it and I failed. Thanks in advance for your help

dtbaker

Did you read the message above?

edyy Purchased

I’ve read, but if anyone can help would be grateful to him because I was urgent to

Did any of you receive any kind of instructions on installation and usage with your download? I can’t find any support in any of the files….

Thank you!

Please do you have any written support for you product??

Thank you!

dtbaker

Please look in the download file. There is a folder called HELP .

If you require additional support please check the FAQ and then send in a ticket to our dedicated support website: http://support.dtbaker.com.au/support-ticket.html

Aspi91 Purchased

Hi! I did not find that purchase code, but I have a problem with my site. I don’t know how to active a sidebar? I mean that cool area like in the calendar or those.. How should I do that? When I go to Appearance- widgets, I only get a message “No Sidebars Defined”. Please help me..?

dtbaker

Please send in a support ticket http://support.dtbaker.com.au/support-ticket.html and let me know your ticket ID number. We can login to your site and investigate why there are no sidebars.

Aspi91 Purchased

Ok, I made that ticket, now I found that purchasing code too.. My ticket number is 001938 and I am really happy if you help me soon. This is a site of our car club and we are little hurry with that, we have to get people to know when and where they need to come.. thank you! =)

Before I purchase, can you tell me if it’s possible to use this wp theme without using the shopping cart? Would it be difficult to start without the shopping and then add it later when we’re ready?

dtbaker

Yes you do not need to install the Jigoshop shopping cart. It can be added at any time.

dcspider Purchased

Just curious, is there any way to change the orange “add to cart” button color and the green text that shows the item price? Everything has been working great but the orange and green is clashing with the red/black theme color I have. Please let me know! Thanks!

dtbaker

Thanks for letting us know. We’re working on a small update that will have better colors for these buttons.

This is perfect for my skateshop estore. one question, on the homepage, can I embed a video instead of a slider?

runway21 Purchased

Seems to be a common problem – if anyone has double comments on their blog posts:

“The double comments can be fixed by editing layout_blog_page.php. you will find a line near the bottom that reads: comments_template(); you need to change it to: comments_template(‘comments.php’);”

Hi

I am a Multi Site user for Wordpress and have sometimes found difficulty with themes. Could you tell me if this theme will work on the MU install?

Thanks

PD

gwa777 Purchased

I SUGGEST THAT PEOPLE DO NOT PURCHASE THIS TEMPLATE . THE RESPONSE TIME FOR HELP IS ABSURD !!! YOU SIGN UP FOR THE BLOG LISTED ABOVE IN HIS LISTINGS AND HE REQUESTS $10 FOR EXPEDITED SERVICE OR ELSE YOU HAVE TO WAIT UP TO 10 DAYS , I JUST GOT AN EMAIL AFTER WAITING FOR 3 WEEKS , THAT I AM #426 IN THE CUE FOR HELP . ARE YOU KIDDING ME ????? IF YOU WILL NEED HELP YOU WON ’T GET IT . THE TEMPLATE DOESN ’T FUNCTION PROPERLY AND SHOULDN ’T EVEN BE ABLE TO BE SOLD . I AM ALSO WRITING THEMEFOREST TO COMPLAIN .

dtbaker

YAY CAPS !

There are only 91 emails in the support queue. Not sure where you received #426 from?

I can see your support ticket is #002152 (22nd out of 91 tickets)

As you are aware support is 100% optional, purchased items are provided as is, but I do try to provide the best support I can in my free time. I have just replied to your support ticket #002152

gwa777
gwa777 Purchased

I am sorry for the caps. I appreciate your free help. I didn’t know that you weren’t required to keep up with updates on the template you designed for your customers. I didn’t mean to put #426. I meant #26. I had been #26 for almost 3 weeks that was why I put it down. Anyway, I am sorry.

andyo Purchased

Not so much a ‘tech support’ type request, but the theme complains with the following error after installation:

This theme requires the following plugins: Widget Area Manager

Clicking to install that plugin throws up an error. I’m guessing it’s because I can’t find a plugin by that name on the Wordpress.org site, or find the installation zip file for it in the zip archive downloaded from themeforest.

Is it possible you could re-upload the zip to themeforest with this plugin included?

Hi!! Great Theme, But I canĀ“t not install Widget Area Manager! can you help me, thanks. Puntonet

dtbaker

Widget area manager can be downloaded from here: http://support.dtbaker.com.au/updates/widget_area_manager-1.42.zip

edyy Purchased

Can you tell me just how to change the Jigoshop me instead Croatian Kuna (HRK) Croatian Kuna writes (BAM). because I am from Bosnia and Herzegovina, and I need another name for the payment of money, because here is the mark of KM

Please know that if you give me the manual where it can change

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