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280 comments found

jmramsay Purchased

I sent you a request through your support system days ago. The pictures from my customers website just disappeared. Please advise!!!

Why is your theme not working with the new wordpress update??? I need my website to work please reply!!

dtbaker

This theme is compatible with WordPress 3.4 and WordPress 3.3. Once it is compatible with WordPress 3.5 we will post a message here and update the “Software Version” located on the right hand side so people can see that it is compatible » »

I LOVE this theme! check it out! www.SinkFloridaSink.com

dtbaker

Thanks!

Facing lots of problem .

- widgets doesn’t work properly

- Contact Page not working properly

- no theme admin menu to setting up phonenumber/change style/change logo

Using WordPress v3.5 and v1.3 , but still i am getting that there is a new version of this theme !

Please advice.

Thanks.

Hello and welcome to the discussion forum for the Sport and Grunge WordPress Jigoshop Theme.

Support Requests »»

Please send support requests to our dedicated support website by following this link: https://dtbaker.net/support-ticket.html We cannot answer support requests if you ask them here.
Be sure to check the FAQ before asking a support question, we update this with common answers to support questions.

We hope you enjoy this theme!

Thanks!
dtbaker

iwsayers Purchased

I have upgraded to 3.5 and now nothing is working ??

Please advise as i am now stuck

dtbaker

Please send through a support ticket ( https://dtbaker.net/support-ticket.html ) with as much details as possible and we can investigate. The live demo is running WordPress 3.5 and it seems to be working. Please try disabling all plugins to see if it is a plugin incompatibility issue rather than a theme issue.

iwsayers Purchased

I have upgraded to 3.5 and now nothing is working ??

Please advise as i am now stuck

dtbaker

Please send through a support ticket ( https://dtbaker.net/support-ticket.html ) with as much details as possible and we can investigate. The live demo is running WordPress 3.5 and it seems to be working. Please try disabling all plugins to see if it is a plugin incompatibility issue rather than a theme issue.

Would buy this if it was compatible with 3.5 :)

dtbaker

The online demo is running 3.5 and seems to be working fine. Best of luck

I had question you more than 10 days before. I need an answer.

- Contact page doesnt work like you show in demo version - Post doesnt work as you show

I think thats is not professional. I paid for this and I need the same as you sell. I want and I need my website working properly

My client has purchased this template and I’m trying to work with it and having many issues.

Where can I get the Widget Area Manager? I can not fill my sidebars and there is a big ugly empty space to the right of my homepage slider…

I can send license code if need, please help.

dtbaker

Yes please submit a support ticket with licence code and we can assist: https://dtbaker.net/support-ticket.html

Slider appears behind menu. That isn´t solution: The drop down menu appears under the home page slider. Go to Appearance > Editor and search for: #main_menu > div > ul on about line 800, and change this code: z-index: 5; to this code: z-index: 500;

I NEED AN ANSWER. I WROTE THIS MESSAGE 1 MONTH BEFORE

dtbaker

Please send in a support ticket with a link to your website so we can investigate the drop down problem. https://dtbaker.net/support-ticket.html Please reply back here with support ticket ID number if you like. Thanks, dtbaker

arragustin

I have sent it before on support web and never got an answer

Hey, the “add to cart” icons have disappeared from teh catalog pages on my site (www.customsurvivalsolutions.com). Any idea as to why this happened?

Hi, I’ve purchased one of your themes in the past, worked wonderfully! For this template, does the admin have the ability to add events to the calendar in the sidebar?

Dears,

I’ve solved the contact layout issue in IE. If you need assistance showing the layout correctly in IE, please e-Mail me: martin@martinhimmel.de

You told me the theme would work with Wordpress 3.5 and it does not let me download it. What do i need to do?

dtbaker

Hello,

Please try the instructions on the support website: http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

ie: Download the file to your desktop, unzip the file, look for the “theme” zip file inside the big zip file, upload the theme zip file.

ie: Don’t just upload the entire large zip file downloaded from themeforest. The large file has photoshop files etc.. that are not required for wordpress theme installation.

Shoot through a support ticket if you have further troubles and we can install it for you from here.

https://dtbaker.net/support-ticket.html

Thanks, dtbaker

I have submitted several trouble tickets through the https://dtbaker.net/support-ticket.html site and have yet to receive a response. I have even paid the $8.00 for priority support. Please help with my site. Issues with orange buttons not displaying the text as well as not being able to insert images into the various pages on teh site. :(

Hi

I am very happy with the theme.

I have 1 issue and 1 request:

I cannot add a third slider image. One works fine. Two works fine. But it will not allow a third slide image to upload. Any ideas?

Also, will this theme responsive for mobiles any time soon ?

Thanks

John

How do i make another page be the home page beside the blog post one and how do i create a page for the jigoshop

zdurst Purchased

Can someone please tell me how to make the contact page full width. Right now it has a sidebar and just doesn’t look right. The example in the Demo shows full screen.

Thanks, Zac

pureking Purchased

DTBAKER

Please reply to either [TICKET:003880] or [TICKET:004034].

I’ve purchased many themes on themeforest and never tried support as slow as this!

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