119 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I want to make a full width page (without sidebars), but I don’t know how…

Please help me!

FairPixels

Hi,

Send me an email using the contact form in my profile and I will get back to you with the instructions.

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
appdupe Purchased

Hello FairPixels

Awesome theme you’ve got here. I am about to use it to create a startup and technology community in Australia. I have downloaded and installed the theme and it works well expect for Pagination.

The pagination at the bottom of the Homepage does not work. Please look into it and let me know how to correct this.

Site: http://ozstartups.com.au

Thank you, looking forward to more of your work.

appdupe
appdupe Purchased

Does it have anythink to the way I have my permalink setup? ”/ category / postname /” ?

FairPixels

Hi,

Thank you very much. The pagination problem you are having is because of some of your plugin. Try to disable your plugins and see. First disable the facebook plugin and see. If you are still unable to figure it out, let me know and I will look further.

appdupe
appdupe Purchased

Thank you FairPixels, it is working fine now. I removed Facebook plugin just like you asked me to. You are an awesome author. Looking forward to buying more of your work :)

FairPixels

Thank you so much for such a kind feedback. I’m really glad to hear that :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United Kingdom
Illusio Purchased

Hi there…

I am having the same problem with the pagination. It worked fine a few days ago and now does not seem to work after the 3.9 Wordpress upgrade. It works from the Blog page, but not the Home page.

Regards

Default-user
Illusio Purchased

I now have a big problem, I deleted the them and installed the newest version. But, I have discovered something. Firstly, you originally altered one of the theme files for me so I could include out Vimeo account, and I have now discovered there is no option for Flickr. Please can you help?

Default-user
Illusio Purchased

I found the content page you altered for me, and uploaded it via FTP, but for some reason it wont work.

FairPixels

Take it easy, its better to just reply the email so that I can see the previous conversation. Anyway, there is no problem with the theme, try to disable all of your plugins and see if that helps. If it does not, contact me by replying to the previous email.

Default-user
Illusio Purchased

Hi there… Will do. And I will take it easy ;)

Default-user
Illusio Purchased

I have got most of it back to how it was. Just tidying up now.

Default-user
Illusio Purchased

Hi there..

Can you tell me how to take out the slider from the gallery. I have unticked the box but it is still there.

Thanks…

FairPixels

Hi,

Can you send me your username and password using the contact form in my profile so that I can check.

Default-user
Illusio Purchased

Hi there… What username and password? I replied to the last email you sent me as you suggested.

Regards Lorrie

Default-user
Illusio Purchased

Oh, and I sorted out the slide issue. I just want to be able to include a Flickr and Vimeo in the social icons.

Default-user
Illusio Purchased

???

Default-user
Illusio Purchased

This has now become quite an urgent issue. I don’t know what username and password you are referring to. I replied to our last email as you suggested and explained what the problem was, and have not received a reply.

FairPixels

I have replied to your email. If you have further questions, you can just reply to the email.

Default-user
Illusio Purchased

Hi there Sami..

My emails had nothing to do with the pagination.

Regards Lorrie

Default-user
Illusio Purchased

Hi there.. Still can’t make the pagination work. I uninstalled by plugins, made no difference.

FairPixels

Hi,

As you can see that there is no such issue in the demo. I have tested it on another server with WordPress version 3.9.1, and there is really no any problem with the pagination on homepage or anywhere else, so there has to be some issue on your end. However I will try my best to figure it out. So you have already tried to uninstall all of the plugins. I can still see that you have some plugins activated, could you try to disable ALL of your plugins and see? Have you made any change anywhere in the theme code?

Default-user
Illusio Purchased

Hi there We paired down all our plugins to the bare minimum and then carefully went through them to see which one was causing the problem. We narrowed it down to the ‘All In One SEO Pack’. Now, we have always used this plugin since we started the site, and it previously worked fine with the theme. Unfortunately, this is a plugin that we need and which you can understand is quite important for us., So, not sure how to proceed.

Regards Lorrie

Default-user
Illusio Purchased

And no, no changes to the theme code.

Default-user
Illusio Purchased

Also. One last thing. I had to use a Flickr plugin (which coincidentally does not interfere with the pagination) as the theme Flickr widget does not work with a group account. Is there any way to fix this?

Regards Lorrie

FairPixels

Hi Lorrie, best way to resume the communication is just by replying the previous email because this way the conversation stays organized. I will check the plugin you mentioned and will try to figure out the problem and will get back to you. Please send me short email for the reminder.

FairPixels

Hi again,

Just a quick update, I have already tested the ‘All In One SEO Pack’ plugin and there’s absolutely no problem with it. Are you sure it did narrow down to that plugin? Could you send me your username and password so that I can login to your Wordpress and try to have a look whats the problem.

Default-user
Illusio Purchased

Hi there… I will create an admin account for you if you can give me an email address to use. Yes, it was definitely that plugin, We don’t use many and worked our way through them all to make sure.

Regards Lorrie

FairPixels

You can send me email using the contact form in my profile. As I said that I have just tested that plugin and did not see any problem with the pagination. But send me an email and I will try to find out.

Default-user
Illusio Purchased

Hi there..

Have created you an admin account.

We tested all the plugins again last night. Deactivated them all and switch on one by one,. The only one causing a problem is the SEO Pack, and we did it twice to make sure.

Best wishes Lorrie

FairPixels

I have checked your website replied to your email with details. If you have more questions, please continue the discussions by just replying to the same email so that the conversation remains organized.

Default-user
Illusio Purchased

Thanks for all your help. Glad we got the issue resolved. We love this theme and it’s very popular, so really glad we could make it work out.

Cheers Lorrie

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Don’t have a mobile version?!!!!!

FairPixels

Hi,

The theme has the responsive layout, which means it has the mobile version which is displayed automatically. If you are having any problem, send me your URL using the contact form in my profile so that I can check.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

After updating plagins and wordpress 3.9 today, The way toppage displayed has become broken.Could you help me fix this?

http://meraputi-blog.com/

Thank you in advance.

FairPixels

Hi,

There’s absolutely no problem with the theme. The problem is being caused by any of your plugin which is not compatible with the latest version of WordPress. Try to disable all of your plugins and see.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Suddenly my Home icon is gone. I haven’t deleted the image file and the following is still in my css:

.primary-menu .menu-item-home a{ background: url(“images/home.png”) no-repeat 50% 50%; text-indent: -999em; display: block; }

.primary-menu .menu-item-home a:hover{ background-color: #53C5C5; background-image: url(“images/home.png”); background-repeat: no-repeat; background-position: 50% 50%; }

Can you help?

FairPixels

Hi,

I have replied to your question on the support forum already. Please continue there :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have purchased the theme. Please tell me the steps required of how to make my site exactly look like the demo site, Also Is your site compatible with wooCommerce? Thanks in advance. :):)

FairPixels

Hi Rohit,

Thanks for purchasing the theme. Please download the main theme file from your downloads page, in that package you will find the theme documentation and the demo content file. The theme documentation explains in details on how to set up the homepage. It is very easy to do that. If you will need any help with anything, let me know :)

Default-user

Yeah I got the solution. Few more queries 1)For my blog page I want users to register themselves how do I do that? 2) I want to show Ads to the right of my logo there is a blank space.How do I do that?

FairPixels

Hi,

If you want to allow users to register, you can enable that option from your dashboard.

Registration is enabled under General Settings in the admin panel. “Users must be registered” is enabled under Discussion Settings.

To add the banner in the header, go to the theme settings -> header and footer tab and there you can add the code for the banner.

Default-user

Thanx for the help Team. Where will I find the registration form to get the users registered I have enabled the option you said.

FairPixels

Well, easiest way would be to use a registration plugin. You can find several free plugins at wordpress.org

Default-user

Yeah found one plugin that helped me registration process. Could plz tell me how do I add site map in your theme?

FairPixels

Hi,

That really depends on the plugin. The best person to help you regarding the plugin would the plugin author. Try contact them and see if they can help with it.

Default-user

Ohhk Team.. Thanks :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi, How can I change the language of the theme? I changed the .po file and named it as tr_TR.po (and the .mo file similarly), then load it under the language folder. However it didn’t work. What did I miss? Thanks.

FairPixels

Hi,

You will need to change the language in the config file also. Please check this link: http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014

See the step #4 in above link, it explains in details. Hope it helps :)

  • Has been a member for 0-1 years

Hi, I really love this theme, before purchasing i have questions. 1. after purchasing and download theme, all theme special functions will works? (ie. frontpage slide and other special column setting) 2. if some problems on theme setting, will you help to resolve problem?

FairPixels

Hi,

Thank you very much for your interest. Sure, when you will download and install the theme, everything will work as you see in the demo. You do not need to download any additional plugin or anything. Just check the theme documentation which contains detailed information on how to set up the theme.

If you will need any help regarding anything, I will be glad to help you. Just contact me using the contact form in my profile and I will get back to you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’m interested in purchasing your theme, however could you please answer the following questions for me first:

1). Does your theme work with Google adsense? 2). Does the theme allow for multiple advertisements, i.e. not just the header banner in your live preview?

Thanks!

FairPixels

Hi,

Thank you very much for your interest.

Yes, it works with adsense and yes, you can place ads almost anywhere in the content. I can help you with both of these things. Once you have purchased the theme, and if you would need any help, just send me a message using the contact form in my profile and I will get back to you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I emailed you about problems with my header, and I still haven’t received a reply?

FairPixels

Hi,

I have already replied to your email. You can just reply to the email and I will get back to your with further help.

Default-user

Hi, thanks for the help it worked perfectly. I have a few more questions, I have commented again below and emailed you as well. Please reply as soon as you can. Thank you

FairPixels

I have replied to you, as I said above, you can simply continue the conversation by email. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there, is there any way to ‘fix’ articles in the slider? To make them ‘sticky’? So that they always appear on the homepage slider and do not get removed.

Thanks for the amazing theme!!!

FairPixels

Hi,

Yes, that can be done. Please send me a message using th e contact form in my profile so that I can get back to you with the help.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I really like this theme and the support is the best I have experienced so far on theme forest. However, I am having a few issues with the theme and there are also a few customization related questions I would like to ask. As always I really appreciate the support especially because I am not very familiar with setting up themes.

Problems I’m having with the theme:

1). It seems that I am unable to embed YouTube videos into my posts. I have followed the wordpress instructions here: http://en.support.wordpress.com/videos/youtube/ I have also read the wordpress support forums and it seems to me this is an issue with the theme rather than YouTube. The main problem is that I would like to increase the size of the YouTube video and center it in my posts, when I do this following the wordpress instructions, the video does not appear only the url of the video appears. The video does appear if I don’t center it or enlarge it, however this not how I want the video to appear in my posts because it is too small and is of center.

2). The spacing in my posts keeps changing randomly. For instance, I create Top 10 lists and the title of each item in the list keeps moving, the lines surrounding the titles keep moving, and the spacing of the photos within the post keep moving. This is very frustrating because it makes my posts look very unprofessional and sloppy. Even after I edit and fix the spacing and update the post, when I refresh the page to view the updated post the spacing is messed up again.

3). The featured images for my blog posts are distorted on the homepage, in the large slider, they are stretched out even though I set them as 800 width x 520 height, and the images are also cut off, for instance one of the featured images is of a dog, but its head and lower jaw is completely cut off, how can I get the correct sizing for the featured images so they don’t look distorted in the homepage columns and the big slider, especially because it seems they require two different sizes?

Customization Questions:

1). I would like to replace the ticker feed in the top menu with my twitter feed could you please show me how to do this?

2). I would like to decrease the width of the top bar above the header, the one that contains all the social media icons, as well as the space that holds the header and the tab that contains the main menu. I would just like the top area of the theme to be smaller because I feel that it takes up too much room. I would also like to center my header logo. If this is possible, please show me how it is done.

3). How do I change the color of the category and widget tabs in the entire website, for instance, at the moment they are the default pink color that came with the theme. The tabs I am referring to include the latest posts, subscribe, etc. tabs, I would like to change them to a color that matches my theme and I can’t seem to find the option in the theme options with all the other color settings.

4). I would like to remove the decorative double lines at the end of the four posts after each category on the homepage, I would like to keep the single line between each post but the I feel the double lines at the end of the category just looks redundant, if its possible, please show me how to remove this.

5). Is it possible to just have my latest YouTube videos in the carousel, rather than text posts, if so how would I do this?

I know there are a lot of questions and it probably seems quite overwhelming but I really do appreciate all your support :) If you are pressed for time, the problems with the theme I listed are a greater priority to me so please answer those first and if you could help with the customizations issues later on I would be very grateful. I have also emailed you with the questions and my website url is: http://www.factomundo.com

FairPixels

Hi,

You had sent the message through email and I have replied to it. You do not need to post it at multiple places. You can continue the communication by email, as it will help to keep it organized. :)

Default-user

Hi, thanks for the quick reply! I have replied to your email, please get back to me as soon as you can. Thanks :)

  • Has been a member for 0-1 years

Hello, I have a problem with my wwebsite. I would like a slider with photos and articles when I clicked, but I do not know how?

Default-user

and how can i make a colomn on right with Recent/Popular/Comments ?

FairPixels

Hi,

Please post your questions using the same account which you used to purchase the theme and I will be glad to help. Thanks.

  • Has been a member for 0-1 years

Hello, I have a problem with my website. I have two times ‘Latest Posts’ on my first page, how can I cancel one of them ?

FairPixels

Hi,

Please post your questions using the same account which you used to purchase the theme and I will be glad to help. Thanks.

  • Has been a member for 0-1 years

Love the theme but have some pre-purchase questions

1. Can I use the Featured post Carousel (the one right below menu on Demo) on the blog style? And can the Carousel be moved to the top of the site and be visible on both front page and article pages. 2. Can the entire image for each article on the front page be clickable (not just the little link icon in the middle when you mouseover) 3. can the comments indicator overlay (on each of the front page articles) also be made clickable to jump straight to the comments section of that article 4. What plugin is being used for related posts?

Thanks

FairPixels

Thank you very much for your interest. Here are the answers to your questions:

1. Both of the features you want will require some modifactions in the theme files. It won’t be much complicated to do if you have basic understanding of the coding.

2. Yes.

3. Yes, if you will remove the overlay from the images, it will automatically become clickable.

4. It is a custom built-in feature, not any plugin.

Hope it answers your questions, if you have more questions, let me know. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Still can’t find a way to put something in the 728X90 area on the home page. Sorry to post it here, but I lost the link to your forum.

FairPixels

No problem. Go to your dashboard -> themes and there you will find the theme options. Go to theme options and there you can find the header ad area in the header/footer tab. You can insert you ad code there.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I don’t see a “header ad area”. I do see “Header Banner Code”, “Other Header Code”, “Footer Text” and “Footer Code”. Am I missing something?

FairPixels

Hi, the Header banner code is the field where you should add the code for the header ad.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am using a Chrome browser. Should I use another one?

FairPixels

No, see my reply above.

Default-user

Looks good, but now I have a second 728X90 space above the first. Why is this?

FairPixels

Hi,

Could you send me a message using the contact form in my profile and send your URL so that I can see.

Default-user

Urlacher is. Www.kmarksculptingclay.com

FairPixels

I have replied to your email.

Default-user

It’s all good!

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