92 comments found

kandika Purchased

Hi, the built in google analytics code is in wrong place, not in the head section, I can’t managed google analytics ..

createit-pl

Hi kandika,

Could you please create a new issue at http://createit.support? We will investigate this issue.

Thanks, createIT

Can you tell me where the heck is the link to create a new ticket on your support forum? Ive registered already and verified but dont find a place where to place a ticket.

Ive written on the comments section here at THeme Forest 12 days ago and had no answer and now I have a new issue and also a suggestion.

I need to insert this code BELOW between code tags provided by TripAdvisor to have visitors leave coments on tripadvisor from my own site but it doesnt stick. Here is the url http://restaurantemeatshopgrill.com.br/tripadvisor/

Its this simple code below that can be found also here for you to see that its not a strange code. Just a widget from TripAdvisor. https://www.tripadvisor.com/Widgets-g303576-d2363065-c6-a_widgetKey.ssnarrowcollectreview-Meat_Shop_Grill-Florianopolis_State_of_Santa_Catarina.html <div id="TA_sswidecollectreview884" class="TA_sswidecollectreview"> <ul id="3t50rYuBaZFl" class="TA_links FmGSeTHc"> <li id="hivaay9m" class="Bq1TwK"> <a target="_blank" href="http://www.tripadvisor.com.br/"><img src="https://www.tripadvisor.com.br/img/cdsi/img2/branding/150_logo-16124-2.png" alt="TripAdvisor" /></a> </li> </ul> </div> <script src="http://www.jscache.com/wejs?wtype=sswidecollectreview&uniq=884&locationId=2363065&lang=pt&border=true"></script>

Also can you develop an Icon for trip advisor on the Social Media Menu. Sound wise to do so, since this is a restaurant theme and restaurants depend mainly on TRIP ADVISOR MORE than any other SSMM.

I need the solution please. I pasted in both Text and Visual Tabs but wont work :(

createit-pl

Hi,

Once logged in to http://createit.support please click here to create new Dish issue

Hope it works for you. If you are still having problems with using support forum, please let us know at support@createit.pl

Thanks, createIT

Very unhappy with the Dish Wordpress Theme, it has no Visual Composer so it would be too difficult for regular administrators who don’t have coding experience to update pages. The booking form doesn’t work with the Revolution Slider and in general the theme is incomplete.

Default-user

Thank you for your response.

However Wordpress in it’s essence is a content management system and I believe that Wordpress Themes for sale should all come with a Visual Composer that is usable for general administrators, those without programming experience. We have spent a lot of time trying to make this theme work, we did an uninstall and reinstall etc. and now we are under time pressure so have no alternative but to purchase a workable alternative for the client. We had contacted http://createit.support when we realised that there was no Visual Composer, only to receive a response a number of days later to say that the Dish Theme is what it is and that it was not stated on Themeforest that there was a Visual Composer. No very satisfactory. It is assumed with any Wordpress Theme that is should be easily updatable by anyone, a Wordpress Theme that cannot be easily updated is unusable and shouldn’t be for sale.

Default-user

This is an example of what the end user (administrator) is given to update:

[rev_slider dish1] [book_table header=”Hello guest! Take a seat. Your waiter will be there in a minute!” timechoices=”18:00 PM,19:00 PM,20:00 PM,21:00 PM” buttonclose=”X close”]

guest! Take a seat. Your waiter will be there in a minute![/title_row]

slider row habitant morbi triique senectus et netus et malesuada es ac turpis egestas ersum labilia porc sablium/content_box [third_column] habitant morbi triique senectus et netus et malesuada es ac turpis egestas ersum labilia porc sablium/content_box

createit-pl

I do agree that form some inexperienced users this theme may be difficult to start with, although later on everyone loves is flexibility.

Anyway, if you feel like theme doesn’t fulfill your needs, feel free to ask Envato for refund. We always agree on it (when asked by Envato) because not every product is for every customer.

Hope you understand, createIT

Hiroux Purchased

I made a site for a restaurant ( www.ristorante-olioeoliva.be ) but I am surprised it takes a long time to respond and to display on the screen. It appears relatively quickly on computer but with tablets and smartphones, it takes several minutes before the site opens. The pictures are not more than 50-60 Ko. It seems to come from the Javascript code but I can not remove scripts. What to do ? Thanks

Using the Book a table form, can you make that form send to multiple email addresses?

createit-pl

yes, this is possible. Get in contact with our support team at http://createit.support for more details :)

thanks, createIT

I’ve bougt this theme but I noticed now after have installed it and modified it according to my needs that it is really slow on internet explorer. I encounter the same thing when I enter your own demo page : http://themeforest.net/item/dish-restaurant-multipurpose-wordpress-theme/full_screen_preview/5109358

Is there anything wrong?

Please contact me ASAP!

createit-pl

Hi,

That’s something new for us:) Could you please contact our support team at http://createit.support so we can investigate this issue?

Thanks, createIT

How can I remove the book a table form from the top of the page?

Also, how can I make the person boxes be inline like in the demo’s about us page?

(for some reason I was unable to use your support form site).

createit-pl

Hi,

If you are having trouble with our support forum, please contact our team at support@createit.pl – they will gladly help you out.

Thanks, createIT

Hi I would like to purchase this theme. However the background options are not working with the pages. I am using safari. The only page it is working on is on the contact page. Its working with your HTML version

createit-pl

Hey thanks for letting us know, we will review and fix it shortly!

I have two questions: 1. I have entered the shortcodes you provide for the Homepage with Slider (flexslider?) img_slider. But the images are appearing one over another. How can I get them to be in a slider?

2. I am using a section like your Lunch Menu, Dinner Menu, Wine section on your demo page. But the images don’t appear in a slider. How do I get those to be in a slider, like your demo? Thanks in advance. www.munchingmeadows.com

Default-user

Actually, I managed to get the Lunch Menu, Dinner Menu, Wine section to show as a slider (fortunately, digging through the support forums, someone posted YOUR demo code) but as soon as I add a fourth item, it drops it down to another row, instead of adding to the slider. The other person that posted the code seems to be having issues too. He never did get an answer.

Default-user

The URL to site is actually munchingmeadows.com without the www, but it seems to go there either way.

More problems: 1. Book a table shows on Posts page despite me having marked it Hide. 2. Not only are second level menus not showing in the navbar, but the Primary navbar menu doesn’t even work. Home page or any other page. See link to site above.

createit-support

Hello! Please report all of your issues via our dedicated support forum at http://createit.support/. This is place to answer extended questions and solving issues.

Thanks, createIT

impediaz Purchased

Amazing support. I bought this theme a few months ago and I´m really happy. I reported an issue this morning and they solved it a few minutes later. Incredible. Thanks guys!

Hi Great them guys,

Just a small request, is it possible when updating the change log could you add a list of the files changed on that update.

It helps when a theme has been customised . Rather than reinstalling the whole theme.

Many thanks RS

createit-support

Hello!

To keep your custom changes saved after update, just keep files that you changed in child theme. That’s the way, which we recommend to theme customization.

Thanks, createIT

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