196 comments found

Hi -

I see the previous comments about Multilingual functionality -

Did you make the theme WPML ready yet?

Thanks, Darren

pixelthrone

Hi, yes.

DevComp Purchased

Hello,

My icons on home page (App Mobile, Social Ads, Website e E-commerces, Links Patrocinados) Entypo icons not working in chrome v32. http://mobilizze.com.br
pixelthrone

Olá, Eu vejo os icons.
eg: http://awesomescreenshot.com/0432yzhg0e

Qual o browser que estas a usar?

Default-user
DevComp Purchased

Olá,

Uso o Google Chrome Versão 35.0.1916.153 m http://awesomescreenshot.com/0252yzjn70
pixelthrone

Podes tentar limpar a cache, ou experimentar outros browsers, Pois eu vejo bem :(

Hi, When I try to install the theme, it fails because there isn’t CSS style page. How can I fix it?

Default-user

You can see yourself the result of the charge of the template zip: www.fandomcomunicacion.com

pixelthrone

Hi,
Now you have to import the dummy content.
If you need help send me your login, I give you a hand :)

Default-user

I’ve just sent you my login by mail. Thanks!!!! Muito obrigado :)

Merv05 Purchased

Awesome theme !

One issue I’m having is my first page has the background image + paralax effect.. And somehow there’s a dark (black ?) field above it, hiding behind the menu, making the menu look grey-ish (as it is white + transparant)..

How can I fix this ? I didn’t find any div with firebug =/ and the default background is set white.

Default-user
Merv05 Purchased

Okay, today I got the update-button and did that.. Still no change.. Is the black area being made by a js script ?

pixelthrone
hi, Use this custom css to change the stripe color:
.stripe {
background: red;
}

Please to continue our conversation is better you go to our forum, because here already starts to get big and hard to follow.

Support Forums | Create an Account | Find your “Item Purchase Code”

Managed to install the theme, though none of the functionality seems to be there. Do I need to imort dummy content? How do I do that?

pixelthrone

Hi, Thanks for purchasing one of our files. Support for all our items is conducted through the PixelThrone support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue.

Support Forums | Create an Account | Find your “Item Purchase Code”

Best Regards

There seems to be extra top padding on the main image on the home page and i cant seem to locate it in the CSS to remove it

How ccan i remove this so the main imaghe sits right next to the nav bar

the link is www.outcrossrecords.com/newsite

pixelthrone
Hi,
Use this custom css:
.navbar #navigation ul#menu-menu.nav {
margin-top: 0px;
}

Is there anywhere I can edit the CSS to style the Accordian tabs to match my style of the site?

pixelthrone

If you need more help use our forum is easier to talk.

Support Forums | Create an Account | Find your “Item Purchase Code”

Default-user

i do understand CSS, i tried to post it on the forum but i’m not gettin any responses on there

Where can i find those classes to edit them?

pixelthrone

What is the url of the post?

zepht Purchased

How can I add zoom to google map? or just zoom value?

Default-user
zepht Purchased

I have figured it out! Thanks anyway. Nice theme!

pixelthrone

Hi, Sorry for the delay.
Glad you got it.

hello. I purchased this theme, but I don´t find the xml file for import the example. How can I find this file. Thank you

pixelthrone

Hi,
If you do donwload “all files”
eg: http://awesomescreenshot.com/0493gmwwa1

Inside the zip you gonna find a folder called: “_Dummy_Content”

Hi, I bought from you Wordpress theme “Disillusion” but after installation, I am having problems with it: does not work me visual composer (as I have to upgrade to the new version to work correctly). How to choose a light version and a dark version? Thank you for your reply and sorry for my poor English. Jarek

My problem with the above-described visual composer is exactly the same as here http://support.pixelthrone.com/discussion/1605/visual-composer

Please help !!! Where do I send you a login and password for WordPress you looked at the problem.

Proof of purchase http://img31.otofotki.pl/obrazki/xs267_disllusion_purchase.jpg As you can see you can not get under there “Licence Ceryficate” to register on your support forum.

pixelthrone

Hi,
Please use only one support channel.
The david already answered you in the forum.

Default-user

My topic for the channel in kind for the theme Disillusion is http://support.pixelthrone.com/discussion/1910/the-problem-with-the-operation-of-the-visual-composer Please reply and help.

Hi ,

I have just updated the latest version and now the menu headers have duplicated and I cannot change it. please can you help and respond ASAP.

thanks

pixelthrone

Hi, Send me your wp login by private message.

hi..im try to setup membership in support at pixelthronet support and when I plug in the license number given to me it the pop up message out “The provided purchase code is invalid” So how can i register at suport?

pixelthrone

Hi,
This is weird.
Send me a message with your license, so I create a account for you.

can i edit the news template?

pixelthrone

Hi,
What kind of Editing?
Design?

Hi, I purchased and downloaded the Disillusion – Responsive One Page WordPress Theme and I now need support for that theme. However, when I try to apply for the Pixelthrone support (http://support.pixelthrone.com/entry/register) and enter the purchase code it says that “The provided purchase code is invalid”. Is there a way to solve this issue? Thanks

pixelthrone

Hi,
Sorry to hear that.
I know there are problems with TF api.
But I think them already corrected that problem.

Send me an one email with your key, and E-mail to login.

I’ll create account manually for you.

seven10 Purchased

Hi, I have a problem accessing the admin page. I cant even get the login screen. Never had this problem before.

I created a new installation in a different folder and installed the theme. Upon activating the theme I lost all access to the admin. So I cant even change to the default theme.

Please help. Thank you.

pixelthrone

Hi,
What happens?
The page is all white?
(If yes, I believe that you need to increase the server memory, for do that contact your host provider).

If not is that, send me your ftp and wp login.
Need to take a closer look.

Default-user
seven10 Purchased

Yes all white. Ok will do that and get back to you if I still encounter problem.

Thank you.

pixelthrone

If you need more help, I’m here.

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