265 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
chebum Purchased

Hi, Why do text editor lacks “header/paragraph” drop down when the theme is applied? Is it “by-design”? If yes, what’s the reason for it? -Ivan

2winFactor

Hi Ivan,

Thanks for purchasing my theme! I really appreciate it!

The theme doesn’t hide that dropdown (or any tinyMCE elements). Have you tried clicking the “kitchen sink” button? It’s possible that it’s just hidden by default when you switch to a new theme.

http://en.support.wordpress.com/visual-editor/#row-2

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user
chebum Purchased

Hi Andre,

Thank you!

Ivan

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Thailand

Hi, using the portfolio post schortcode on my homepage, is there a way of centering the post instead of aligning it to the left?

kind regards

2winFactor

Hi Webcoursesbangkok,

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Are there shortcodes for the toggles and accordions that are displayed on your shortcode page?

2winFactor

Hi Impactbnd,

Yep! Those are shortcodes included with the theme.

Let me know if you have any other questions,

Andre

Default-user

Thanks Andre. Where Can I find them?

2winFactor

Hi Impactbnd,

I’m not seeing any purchase data for the theme. Is it possible that you’ve purchased from another account or you have the wrong theme?

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user

Hi Andre. I appreciate the quick response. My client had purchased the theme and we are developing the site for them. Working within the visual tab, there appears to be buttons for tabs/sliders/etc. But there is no tab for the toggles/accordians. Do you have the shortcode that you would just be able to paste here? Thanks!

2winFactor

Hi Impactbnd,

You’ll need to verify purchase in order to receive support. My guess is that you just have an older version of the theme. I would try updating to make sure you have the latest version. You’ll need to have your client login, redownload and update the theme to get those shortcodes.

Cheers,

Andre

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Slovenia

Hi Andre,

Could the homepage have a sidebar AND sections? I would need full length graphics, but also to include a newsletter plugin.

Thank you for your answer!

2winFactor

Hi Vsebina,

I’m not sure how you’d go about having a sidebar AND full-width sections. Wouldn’t the sections sit over the top of the sidebar when they go full-width? If you’re just looking for a widget area within your sections, you might be able to extend that functionality with a plugin:

http://codecanyon.net/item/custom-widget-areas-for-wordpress/130941

Andre

  • Community Moderator
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Interviewed on the Envato Notes blog
  • Author had a Free File of the Month
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Won a Competition
+9 more

Hey there mate! Absolutely amazing theme! Just one question, is the demo content included? Basically, can I set it up to look like the live preview? All the best, Paul

2winFactor

Hi Paul,

There’s xml and sql content files that come with the theme download. Instructions on how to use either of them are included also. If you need assistance, I’m happy to help too! The post demo images are not included with the theme, so dummy images come with the download instead.

Let me know if you have any other questions,

Andre

Enabled
Enabled Purchased

Purchased and loving it! There’s just one hickup, on the portfolio page, the infinte scroll doesn’t load elements, and when I change to WordPress pagination and click the second page, I get the 404… did I forget to setup something, or?

2winFactor

Hi Enabled,

Thanks for purchasing my theme! I really appreciate it!

Do you have permalinks enabled? That’s most likely the cause of having a page slug that’s the same as the custom post type (portfolio). For example, when wordpress looks for www.yoursite.com/portfolio/, it refers to both the page and the post type, resulting in a 404 error. Can you confirm your page doesn’t have a url slug of “portfolio”? Otherwise I’d need to see a live version.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Enabled
Enabled Purchased

Yeap! That solved it mate! This theme is just awesome! Absolutely brilliant work mate! 5 Star Theme! 5 Star Support! A true elite! Thanks a million Andre

2winFactor

Wow! I really appreciate that! Would you mind if I used your testimonial on my item page?

Many thanks!

Andre

Enabled
Enabled Purchased

I wouldn’t mind at all! You’re item is really amazing! You deserve all the credit! :) All the best, Paul

2winFactor

Thanks Paul! :)

Andre

  • Has been a member for 2-3 years

Hey,

Absolutely LOVE this theme & the page builder – but there’s one thing that’s stopping me from buying: no retina support.

Would you consider adding this anytime in the near future?

Thanks, Ryan

2winFactor

Possibly, but it wouldn’t be for a few months. I do add features to themes periodically, and I always get user feedback from customers first. Typically, the most requested features are added to an update. I still have to compile requests before I know what features will make the next version.

Andre

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Andre, I like this theme, I have one question though, is there a shortcode for adding sections anywhere on a page? I looked all over the documentation and didn’t see if this was possible.

I want the section-looking slider for flipping between a couple images but I could only get that look by using the Sections option. Is there a shortcode for including sections into other page/post elements?

2winFactor

Hi Proticebot,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user

thanks, just did

  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Power Elite Author
  • Won a Competition
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Europe
  • Bought between 50 and 99 items
+2 more
wpbakery Purchased

Hi,

Thanks for the awesome theme, works great for us! I searched throw the docs and even looked into the shortcodes.php file and I couldn’t find how to insert inline video player (vimeo), do you have something for this in the theme? Or should I use 3rd party methods?

Thanks, Michael

2winFactor

Hi Michael,

Thanks for purchasing my theme! I really appreciate it!

Where are you trying to insert your video? Sections, posts and portfolio items have a “video url” box. Just add the vimeo url to the box and it will show up in place of the featured image and slides.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi Andre,

Prospective buyer here, very interested in your theme, just have one question for you. Would it be easy for me to adjust the height of the main homepage slider? I really dig everything, I would just need the main slider to be a bit taller.

Thanks for your time, and great work on this.

Elias

2winFactor

Hi Elias,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

Yep! That’s just an option in the Theme Options panel. Just enter whatever you want for the height.

Let me know if you have any other questions,

Andre

Default-user

Thanks for the quick response, just purchased! Really looking forward to working with it.

2winFactor

Hi Esteindesign,

Thanks for purchasing my theme! I really appreciate it!

Any questions, feel free to start a new topic on the support forum and I’d be glad to help!

Support Forum | Create an Account | Find your Item “Purchase Code”

Cheers,

Andre

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Very happy with the theme as of yet, but I’m having an issue with the portfolio. It only loads up to two pages and after I hit “Load More”, nothing happens even though I’ve added them to the portfolio through wordpress.

Please help & Thank you in advance.

2winFactor

Hi Joekim84,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Do you have a live version link? Could you start a new thread on the Support Forum with the live version link? I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there!

Thank you for this theme, it’s really great so far! I just have one question so far.

I am trying to find a plugin for this theme that will add a calendar to a specific page from which site visitors can select time slots on the calendar and book appointments for themselves. Now there are a few plugins that do this but when I install them and set them up they do not seem to work and I get java script errors. I was wondering if you can recommend any plugins that do this and will work with the theme?

Thanks again!

2winFactor

Hi Expresscomputers,

Thanks for purchasing my theme! I really appreciate it!

Can you verify that the plugins work with the latest version of WordPress (3.6)? The latest WordPress version has a change to the jQuery version, which can cause errors in plugins that aren’t tested/optimized for 3.6. What specific errors are you getting?

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

Default-user

One plugin I was trying was only compatible up to version 3.5.2 but that was the version of wordpress I was using when I installed it and tried to use it. I am using this plugin:

http://wordpress.org/plugins/appointment-calendar/

When I install it and put it on a page the errors I am getting are as follows:

Failed to load resource: the server responded with a status of 404 (Not Found) Uncaught TypeError: Object [object global] has no method ‘setDateLabel’ Uncaught TypeError: Object [object Object] has no method ‘fullCalendar’

Thanks again!

2winFactor

Hi Expresscomputers -

I just tested it on my local version and it appears to be functioning for me? I’m using the latest version of District (1.2.4) and WordPress 3.6. I am getting this in the console:

http://localhost/identity/wp-content/plugins/appointment-calendar/menu-pages/fullcalendar-assets/css/fullcalendar.print.css

But it doesn’t seem to affect functionality at all since it’s just a css for printing. Have you tried activating the default twenty-twelve theme to rule out conflicts with other plugins?

The plugin does seem to do some risky things with javascript – for instance, it’s registering it’s own version of jQuery UI, instead of using WordPress’ built-in version. That could cause conflicts all on it’s own, especially if another plugin is using the WordPress version of jQueryUI on the same page.

Andre

Default-user

Hi Andre

I tried it in the default theme and it worked so I switched back and tried placing the shortcode in the page itself and not the page section and it worked :) thank you very much for the help!

2winFactor

Hmmm… so it seems as though it’s just not working correctly in the sections? I’ll have to run some more tests. Thanks!

Andre

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
puyanh Purchased

Hi, I could not find the twitter widget in the the widget area. there is “custom quick contact widget” – “A widget that displays your latest tweets.”, but it outputs the contact form, whats wrong? can you please help me? Please reply to alvin@uniwin.se.

— Alvin (on behalf of Puyan)

2winFactor

Hi Alvin,

Thanks for purchasing my theme! I really appreciate it!

Whoops, that description must be a typo. Since twitter has deprecated the verison 1.0 API, the easiest and best way to add a twitter widget to your site is using twitter’s built-in widget. Have you checked out the documentation included with your theme? There are step-by-step instructions on adding a twitter widget to your site. Basically, you just need to to go http://twitter.com/widgets and create a new twitter widget. It will give you some code that you just need to copy and paste into a text widget.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Hi There, Thanks for the terrific theme. I have to second rrobson’s request for retina support, if possible for you to add at some point. Thanks!

- Nate

2winFactor

Noted! Thanks Nate!

Andre

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Thailand

Hi, love the theme, is there a way of extending the width of the overall site to say 1170px? Without breaking everything that is and needing a lot of extra work?

2winFactor

Hi Webcoursesbangkok,

I’m glad you like it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Andre, I am wondering if the menu area can be set as transparent so that the slider image is in the background? Having trouble deciding between this theme and your other theme (Gridstack). Both are amazing. Thanks!

2winFactor

Hi Hhusey,

Not out of the box. You’d need to make some alterations to the theme to get that to work. I’d be happy to point you in the right direction, but that type of alteration would go beyond the scope of support for the theme. You’d need to seek the help of a developer for an alteration such as that.

Let me know if you have any other questions!

Andre

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi, How do I remove the admin box on posts? And why doesn’t text apart from the title show on sliders?

Thanks

2winFactor

Hi Htayyub,

Thanks for purchasing my theme! I really appreciate it!

Which admin box are you talking about? You mean the admin bar at the top? If you want to hide it, just add this to your functions.php file:

show_admin_bar( false );

Which sliders are you talking about for the text? The sliders should show the title, what other information were you looking to have it display?

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

HI,

I would like make a change to the standard page template so that the featured image is not so cut off. I would like to increase the height of the images, can you let me know how this can be done?

example here:http://waterside-leisureclub.co.uk/classes/

Thanks

Dave

2winFactor

Hi Dave,

Thanks for purchasing my theme! I really appreciate it!

Do you mean increase the featured image behind the title? You can just add this to your custom css box in Theme Options > Customize:

.pagetitle {
padding-top: 100px !important;
padding-bottom: 100px !important;
}

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi, am i able to add CAPTCHA to the footer contact form and the contact page form?? Thanks.

2winFactor

Hi Suprios,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

CAPTCHA isn’t available out of the box. However, I would suggest using a plugin like contact form 7 to extend the functionality of the theme to include that.

Let me know if you have any other questions,

Andre

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi there, how can I make all of these menu items fit on the same line?

Screenshot – http://d.pr/i/ANTL

Thanks!

2winFactor

Hi Martybell,

Thanks for purchasing my theme! I really appreciate it!

It sounds like you might just need to reduce the space between your navigation items. Try entering this into the custom css box in Theme Options > Customize:

.sf-menu li {
margin-left: 5px;
}

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Create an Account | Find your Item “Purchase Code”

Andre

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I gave this theme 5 stars because 1) Support is outstanding, the moderators are so thorough and very generous with giving helpful CSS customizations; 2) I like how easy it is to customize sections, especially the option to add your own background. With just a little HTML homework, you can create some great pages with just this feature alone; and 3) I liked the less complicated slider, it’s just easier to deal with, and makes the theme more elegant.

2winFactor

Hi Hhursey,

Wow! Thank you so much! Would you mind if I used your testimonial in the item comments? I’d really appreciate it!

Andre

Default-user

Sure

2winFactor

Thank you!

Andre

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