278 comments found

The slider images don’t fit the iphone screen. I can’t see a part of them. Size: 1000X400 What is the issue and could it be fixed?

2winFactor

Hi Andy,

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

The slider text doesn’t have the background div like the example, it’s just plain text. What has happened and how should I fix it?

Default-user

By the way, I have added black background color but it doesn’t show.

2winFactor

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Default-user

Ok, sorry about that. I’ll post it there.

Hello there! Can you tell me please if your template has a page builder? Thanks

2winFactor

Hi Jamanius,

There’s no traditional “page builder” included with the theme, however, the “page sections” allow you to build the page sections to your liking. Was there a specific layout you were hoping to achieve?

Andre

Bonjour

I have a few questions about the Portfolio : -Is it possible to hide titles and “read more” of each items, so it appears like a “mosaic” (don’t know if it is clear) ? -Are the most recent items of the portfolio appears at the top or at the bottom of the portfolio ? (I would like every time I add an image at the portfolio, it is a the top – so in an inverse order – is it possible ?)

Sorry for my english, and thank you !

2winFactor

Hi TheNewtom,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

- Sure! You can easily hide that with a tiny bit of custom css in the Theme Options panel. I’d be happy to assist you with that.

- The most recent items will appear in the top. Additionally, you can drag and drop a custom order if you like using a plugin:

http://wordpress.org/plugins/post-types-order/

Let me know if you have any other questions,

Andre

Hi there, is it possible to turn off the top slider, to have just one image shown?

Also is it possible to show latest posts from the blog on the home page?

Many thanks

2winFactor

Hi Punchbowl,

Yep – just add one slide to the slider and it will only display that one image (no slideshow controls, ect.).

Yes, you can show the latest posts from the blog on the homepage using the posts shortcode. You can see an example of the shortcode in action here:

http://themewich.com/district/?page_id=76

Let me know if you have any other questions!

Andre

Default-user

Excellent thankyou!

Hello, How can I do to “reorder” portfolio items after update wordpress 3.8.1?

EDIT: I don’t say nothing : X

2winFactor

Hi Raul,

Are you still having issues? It may be a plugin that’s not compatbile with WordPress 3.8.1. Try deactivating all plugins momentarily to rule out plugin incompatibility.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hello I am using theme district its good theme but I am facing some problems please help me out I am using cyclone slider as a plugin and added some images on slide and I want to increase the width of my slider I tried every possible way to increase to full width but its not reflecting http://itelligenceindia.com/wordpress/?page_id=56 please help me with this.

2winFactor

Hi Harsh,

I’m not seeing any purchase data for this theme. Is it possible that you’ve purchased via another account?

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Ok before you past me about your support forum. I am using this theme from a development company that handed it to me and said ” Make this design” the pending questions I have is: What is the height of the slider and can it be adjusted.

I tried to look in the documentation and did not see it mention this.

Thanks

2winFactor

Hi Jonahrbrown,

The height of the slider can be adjusted from within the Theme Options.

Andre

I am working with a company that is using this theme for there business website. I was wondering if anyone had put woocommerce on it. They want me to put lots of products on it and before I go messing around I thought I would ask. Here is the site if anyone wants to take a look. http://constructionsolutionsjax.com/

2winFactor

My pleasure! :)

Andre

Default-user

Do you have another theme you would recommend that is similar to this that would work with Woocommerce where I would not have to do the styling?

2winFactor

Hi Troy,

I haven’t used many other themes, but this one seems pretty close and has woocommerce integration.

http://themeforest.net/item/salient-responsive-multipurpose-theme/4363266

Let me know if you have any other questions,

Andre

Can you use this theme with WooCommerce?

2winFactor

Hi Cbudose574,

The theme will work with the woocommerce plugin, however, you’d need to do your own styling to integrate the look of the product pages to match the theme. This type of customization would go beyond the scope of support for the theme. You’d need to implement these changes yourself of seek the help of a 3rd-party programmer to assist you with something like this.

Let me know if you have any other questions,

Andre

Is it possible for me to put a lightbox image inside of a tab shortcode?

Thank you, Dana

2winFactor

Hi Dana,

Thanks for purchasing my theme! I really appreciate it!

Yep! You can do that! Let me know if you need assistance.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hi!

In the Latest Posts shortcode: is it possible to show a title below the next instead of side by side (as the default’s one_fourth style)?

I’d like that to be shown as the Latest Comments widget in your live preview footer.

Thanks!

2winFactor

Hi Fredpaulino,

Thanks for purchasing my theme! I really appreciate it!

You’d need to make some modifications to the theme to extend this functionality. This type of customization would go beyond the scope of support for the theme. You’d need to implement these changes yourself of seek the help of a 3rd-party programmer to assist you with something like this.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you have any other questions issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hello!

Is it possible not to show specific Section titles?

Thanks!

Fred

Default-user

Sorry.. Just noticed the “Custom” option.

2winFactor

Hi Fredpaulino,

No problem! :)

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

I am having an issue with the ‘re-order’ feature of the Portfolio section since updating to WP 3.8…

Any ideas??

2winFactor

Hi jonathan,

I’m not seeing any purchase data for the theme. Is it possible that you’ve purchased from another account or you have the wrong theme?

Andre

Dear 2winFactor,

I was wondering if the following is possible:

This is the normal header with title, subtitle and call to action: http://i196.photobucket.com/albums/aa151/florisvanvredendaal/Schermafbeelding2014-04-03om073756_zpsf97e2dde.png

I was wondering if this could be replaced by a page section to make the starting of the page look like: http://s196.photobucket.com/user/florisvanvredendaal/media/Schermafbeelding2014-04-03om0737562_zpsa3051f39.png.html

I’d like to hear from you if this is possible.

2winFactor

Hi Florisvv,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

Yes! There’s a “sections only” page template that you can choose for your page. It gives you a blank page that you can add whatever sections or content you like.

Let me know if you have any other questions,

Andre

Default-user

Cool! But the blank page also includes the menu, correct?

Thanks for your quick support.

2winFactor

Yep! It includes the logo and menu, as well as the footer. You can put whatever sections you want in between! :)

Andre

Hello I have pre-purchase questions. I did not see an answer in the forum. With the slideshow, on your demo, the slide with the video has the video on the left and some text on the right. I want to have a video fit across that area in the center of the slide instead. Is the configuration of videos in slides that flexible or does the video have to be on the left or right? THanks

2winFactor

Hi Mitodi38,

Sure! You can have a video centered if you like. There’s a “centered” option for your slide layout.

Let me know if you have any other questions,

Andre

Nice theme but I am facing one issue, Load more post is not working in portfolio.

any one can please let me know how can solved this?

2winFactor

Hi Sunny,

I need to validate a purchase before I’m able to give support. Additionally, I ask that all questions be asked on the Support Forum. Please start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Default-user

My Pu code is [code removed]

2winFactor

Probably not a good idea to display your purchase code publicly. In order to receive support you’ll need to create an account here:

Theme Support

You just need to use that purchase code when creating an account.

Andre

Hello,

I’m very interested in using this theme for a festival. I was wondering, is there any way to be able to customize the background with my own image/graphic?

2winFactor

Hi Nkirton00,

Sure – the sections have built-in background images, so each section can have it’s own background image. Where exactly are you looking to put a background image?

Andre

simkab Purchased

Hi,

I purchased the theme, but in my wordpress dashboard, when I select Appearances -> Themes, I won’t have an option to manage / install from web-page, -as in video. It only gives a chance to select one of the proposed themes from him.

Thanks

Kivanc

2winFactor

Hi Kivanc,

Thanks for purchasing my theme! I really appreciate it!

You’ll need to “Upload” the theme by clicking the “Upload” button under Apperance > Themes. The theme install file is called district.zip.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

is this theme compatible with “Download Manager plugin” .. i really like this theme but i wonder if there some problem happens with this plugin

Default-user

hello .. thank you! i mean this one http://www.wpdownloadmanager.com/ because i already buy it ..

2winFactor

Hi iiafnan,

I just tested the free version and it seems to work great with the theme. I haven’t tested every single feature of the plugin, but it appears to work with the theme without problems.

Let me know if you have any other questions,

Andre

Default-user

Sounds good! thank you i will buy the theme now :D Sure! i will ask you to help me if i have any problems & i hope theres no one..

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