BillyKid

BillyKid supports this item

Supported

1334 comments found.

Gieller

Gieller Purchased

Hi ! i’m losing access to the wordpress back office (blank page) after uploading Revslider plugin as shown in the documentation file… Got an idea ? (WP 4.4.2, Woocom 2.5.5)

Hi,

Please open a private ticket via support forum with link to Your site and login details and problem description so we can take a look what is wrong.

http://billykid.ticksy.com/

BR

maik11

maik11 Purchased

?Hi, is there any way to setup a default Page Layout? for products? In theme settings under shop I have selected Fixed Centered as default, but when I create a new product de default Page Layout? is Fullwith. I am using a plugin for import my products via CSV file, but the are created with Fullwith Page Layout? and I need Fixed Centered. How can I change that? Thanks in advance. Juan

Hi,

Please open a private ticket via support forum:

http://billykid.ticksy.com/

BR

maik11

maik11 Purchased

I can’t it says my support has ended. ;-(

Please contact me via my themeforest profile page contact form.

BR

I just need to know how to have my art outside of the content box. Just the way it is on the demo site. I’ve read the documentation and still can’t figure that one out. Thanks

Hi,

please edit page with Your content and search for the layout option. Choose fullwidth option. In case of any further questions please use support forum:

http://billykid.ticksy.com/

BR

Hi guys, i’m interested on buy ur theme but still no news about the single photo (via lightbox) share future? I read all the comments and 2 years ago you said that you were going to implement it .. but till no .. no news. in another post you said that the share button appears only in real-webiste (not local host), but its not true :( can you please clarify it? Thx Lorena

Hi,

There is no option in admin panel to use share button at this moment but here is a simple FAQ whichc can guide You through the process of replacing it ( really simple – just one file update )

https://billykid.ticksy.com/article/7273

and share button will be displayed instead of like.

BR

Oki I’ll try when I’ll buy it ;) I noted also some issue with the google+ share. I click share then it ask like input text but then i fill it but no submission button. any idea?

seems like something changed in google+ share button – I’ll take a look into this issue and fix it in upcoming release.

BR

Another pre-buy comment .. I found a friend that bought this theme and he showed some example … he told me that he had already thousand on the media folder .. he imported into a gallery but the media file caption has not been copied .. means he needs to go one-by-one and copy from the media caption. is that a bug or option?

Ok, thanks for feedback. I’ll take a look into this issue and see if this can be fixed in upcoming release.

BR

Perfect. Thx. Just let me know because for me its an important issue :( I have thousand photos and it will be tricky to do it one-by-one.

I’ll let You know as soon as new version will be released.

Hi Billy, how can I add in homepage a slideshow like the slideshow “fashion look” that u added in your model? Thank you in advance.

Hi!

How to put a street view as “Fullscreen Background Content” in a page / portfolio?

Yes – it would affect all maps on the site. You could try to do this in custom script section and see if it works.

BR

It Don’t Working me the sript with the section :(

Sorry but this is pretty heavy customization – I gave You all the hints I could but if it is not working then You need to figure it out Yourself or hire someone to do so:

https://billykid.ticksy.com/article/2084/

BR

Hi, have not updated your theme or WordPress in quite a while. Wanted to know if your theme (Division v 2.9.3) currently supports WordPress 4.5.2 or should i wait for an update to your theme before updating both?

Hi,

sorry for late response. Please wait for the new version to be released.

BR

Thank you for the response BR.

Hiya, I see your comment on the post above. I really like this theme, after looking at many I decided on it but always read comments first. Can you tell me if you have an ETA on the release for the new version? I was going to purchase but I assume it would also be good for me to wait. But am curious if it would be waiting a week or two vs. waiting a month or two. Thx!

Hi,

I’ll upload new version in couple days – by the end of this week. sorry for this delay.

BR

Thanks for the reply! I can def. wait a couple of days :)

josch87

josch87 Purchased

I was asking for support on Feb 29 via support system and got as a reply “Hi, Sorry for late response. I’m out of office with limited access to internet. I’ll take a look into Your issue ASAP.” Already asked for an answer twice but you didn’t come back to me yet. Do you still offer support?

Hi,

Please check Your support forum ticket.

BR

Hi,

I have a question about left menu: It is possible to open a submenu not on the right side but vertical, below the main positions of the menu, (just like on this site: http://demo.jogja.xyz/oilumeo/)?

gastonz

gastonz Purchased

Hi Billy,

How can I change the loading of twitter/google plus/pinterest to asynchronly? The page really slows down at the moment and google highly recommends it… Thanks so much!!

Hi,

Could You please provide a link to Your page so I can take a look?

BR

gabstero

gabstero Purchased

Hi there! Why can’t we add social buttons to pages (the same way we can on posts)? Thanks

Hi,

Please open a ticket via support forum with link to Your page.

https://billykid.ticksy.com/

BR

GVoniatis

GVoniatis Purchased

Hi Billy,

Sorry to bug you again on the same topic, just wondering what’s going on with the update you mentioned over a month ago…

Do you have a schedule when you will be releasing an update compatible with the latest version of Wordpress?

Thanks,

George

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