226 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have an issue when putting a gallery in page using the page builder, if the gallery item isn’t 1/1 (if I try 1/2, 2/3 or anything smaller than full width), the gallery will show only one picture per row instead of the number (2, 3 or 4) chosen in the details.

I tested on IE9, Firefox and Chrome

mad_dog

Hello! What is the link to your page with the gallery?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, it is possible to see a language selector? can I use wpml plug?

Thanks for your help

mad_dog

The theme comes with .po .mo files.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cbo555 Purchased

Hi, is it know possible to get a update for layerslider? My preview doesnt works despite a jquery updater… if I purchase a license will that works? What can you do for me. Thanks and Greetings

mad_dog

Hello! Please make sure you have the latest version of the theme and check the layerslider version in the theme pack.

  • Bought between 10 and 49 items
  • France
  • Has been a member for 3-4 years

Hi there,
I use WP 3.6.1 and Dixit Version 1.0.1724. I have huge difficulties to set up the portfolio. I think I followed all documentation steps, but no portfolios items appear.
I have also some questions to set up the portfolio:
> In your demo, it seems you can make different portfolios. But in the setup, you can only choose one category or all. Can I make more than one portfolio
> In the demo, when you open portfolio, you can see first an images grid ordered in 2, 3 or 4 columns grid. Nowhere in the documentation, there is some help to show how to do to make that miracle.
> I can’t find anything in the documentation about the portfolio’s category. Is there something special to do?

I think I need help or a therapist: I use WordPress for 4 years in several themes, and it’s the first time I can’t set up a client website. GT3 builder is for me worse than the standard worpdress editor. Shame on me?
Best regards

mad_dog

Hello! It sounds really strange that you can’t do all that stuff :( Can you please copy/paste all those questions to the support forum and you will be assisted immediately. Once it is done, please put the link to your forum thread. Thanks

SigorGiamus

Thanks. I try the immediately the forum…

SigorGiamus

Hi There,
The only thing your support forum say is “import the demo”. Indeed, that is helpful. But not enough. I have big issues with the portfolio(s). I need to create several portfolios, each one attached with only one category. But it doesn’t work: each time, all the categories appear in all portfolios.
Bug? WP 3.7.1 compatibility? I don’t know. Jane (in your support forum) seems not knowing as well because now, she is quite quiet. IS she trying to found the bug?
For me it’s not to late, I have just began to build my client’s website. If the portfolios doesn’t work like expected, I’ll buy another theme, somewhere else. But please, I would like to have an answer and stop to waste my time to try to run something that probably can’t run.
If I’m wrong, I’ll come back here to say I was wrong. But from now on, I’m wasting my time. I don’t like that.
Best regards

mad_dog

Hello! 1. Please note that the support is off on weekends. 2. The portfolio works fine. 3. Please put the link to your forum thread and I will personally take a look.

SigorGiamus
Thank you for your concern.
Here’s the thread on your forum:
http://forums.gt3themes.com/viewtopic.php?f=26&t=429

For me it is very simple:
> I need to create as much portfolio I want,
> I need each portfolio be tied up to any different categories I want (and each portfolio can catch different categories than others).
For example:
- portfolio #1 = categories 1,2,3,4
- portfolio #2 = categories 5,6,7
- portfolio #3 = categories 8,9,10
> I need to choose the different portfolio’s items in all categories to insert them as “Related project”.

I can do this with one of the older theme seen on themeforest (Cadca) that I still use for an old personal project. I still think it is possible with DIXIT when I see your demo. But I can’t settle the portfolios. It’s very frustrating for me and my client.

Thanks mad_dog
SigorGiamus

Hi there,
Is there someone to help me to fix my issues?
Thanks

mad_dog

Unfortunately this option is not available, you can either have one portfolio category to display on the page or the entire portfolio lists.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

Hi mad_dog, was curious if there will be a WP 3.7 compatible release anytime soon.

Thanks!

mad_dog

Hello! I did not notice any conflict with 3.7, so you can update the theme.

justclint

ok, great, thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hi! Does this template support the WPML plugin? Can we use this template to build a multilingual Wordpress site?

Thanks!

mad_dog

Hello! Yes, this theme is WPML plugin compatible.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • France
RadCon Purchased

Hello mad_dog,

We have finished a website for a client using your theme and the page builder provided with it. But we notice two BIG issues :

1/ All the content which is built within the page builder is not seen by WPML and thus, you can’t get it translated through this plugin, which is probably its main asset…Consequently, we have to duplicate each page and translate them manually :-/

2/ Last but not least, we have realised, once we have moved the entire website and database to the final domain, that most pages built with this page builder were empty on the final domain. I found nothing in your documentation about a specific process to follow when moving from the development URL to the production one, can you please explain how to achieve a migration without all this hassle? We have tried to export and then import but it makes no difference. Would there be less than 10 pages and simple compositions on each one it wouldn’t be very annoying but we have about 30 pages and all of them have nice and complex layouts so redo all the work would be painful and represent a certain cost…

Thanks by advance for your help.

Regards,
Flo’

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi,

The theme is wonderful. ‘m interested in this theme, but before asking a few more.

Are a Child Theme included?

Is there a newsletter function? if not, when do you want to add. I use mail chimp :)

Is there a login function for members?

Is there a function for “Maintenence”?

Is google analytics integrated?

Are Icons integrated?

Do I have the possibility to “favicon” upload

Will it updated automatically?

Some can be solved with plugins, only my wondering if this can also be the theme.

mad_dog

Hello! 1. It is child theme ready. 2.It is compatible with mailchimp newsletter plugin. 3. The login function is a standard wordpress functionality. 4. No, there is no “Maintenance” mode available. 5. You can put your google analytics code into the theme option panel 6. I use font icons. 7. Yes, there is an option to upload custom “favicon”.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
nicka1 Purchased

Hi,

How do I remove the phone number from the top of the home page?

Thanks

mad_dog

Hello! You can do that in the translator at theme options panel.

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hey how come fullwidth contact map is NOT ‘fullwidth’? ;)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • France
RadCon Purchased

Hello mad_dog,

I’m repeating the message I posted on the previous page, cause it seems you missed it, you didn’t reply to this message though you replied to more recent messages.

We have finished a website for a client using your theme and the page builder provided with it. But we notice three BIG issues :

1/ All the content which is built within the page builder is not seen by WPML and thus, you can’t get it translated through this plugin, which is probably its main asset…Consequently, we have to duplicate each page and translate them manually :-/

2/ There’s no page-builder on posts, only on pages.

3/ Last but not least, we have realised, once we have moved the entire website and database to the final domain, that most pages built with this page builder were empty on the final domain. I found nothing in your documentation about a specific process to follow when moving from the development URL to the production one, can you please explain how to achieve a migration without all this hassle? We have tried to export and then import but it makes no difference. Would there be less than 10 pages and simple compositions on each one it wouldn’t be very annoying but we have about 30 pages and all of them have nice and complex layouts so redo all the work would be painful and represent a certain cost…

Thanks by advance for your help.

Regards, Flo’

mad_dog

Hello! 1. We’ve just tested the plugin once again, and it works fine and all the page builder content can be also translated. 2. It is a page builder, not post builder, that’s why you can use it for the pages. 3. You have to use export/import XML plugin to move the site content properly.

RadCon
RadCon Purchased

Hello mad_dog,

I’ve got the confirmation from WPML that your theme is not compatible, particularly the page-builder which is used. They are surprised that you advertise your theme as being compatible with WPML in these conditions and they remind me that compatible themes are gathered on this page : http://wpml.org/documentation/theme-compatibility/ where your theme is not listed. They invite you to join this program to work with them on the compatibility of your theme : http://wpml.org/documentation/theme-compatibility/go-global-program/ .

Your page-builder is the only one I know that is only working on pages and not on posts. Can we use another one?

To tell the truth, we are wasting a big amount of time with these issues on your theme. The translated pages using your page-builder revert to the initial language randomly, it’s a real mess…

Regards,
Florence.

mad_dog

Florence! If the theme is not listed on official site, it does not mean that it is not compatible with their plugin. Did they test the theme? For example, they contacted us regarding our cleanspace and official confirmed that this theme is compatible with their plugin and they did not add it to the list. I do know how you use that plugin but as I mentioned before, it works fine on our end. We can even create a test site for that purposes.

RadCon
RadCon Purchased

Hello,

“If the theme is not listed on official site, it does not mean that it is not compatible with their plugin.”

? Why not. But I can say it’s not, so can WPML theirselves. Have you contacted them in the meantime? I posted my first message 2 months ago, what have you done to fix the issues, please?

“Did they test the theme?” ? Yes, they did, with our help.

“We can even create a test site for that purposes.” ? We’ve done that, and I confirm that IT DOESN’T WORK!

Now I’m going to contact you through your support forum.

Best regards, Florence.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

Anyone here know how to get the header image to flush with the main menu. I tried everything. Click the demo site home page and click home – background color. Notice how the slider image is flush with the main menu.

mad_dog

What exact issue do you have? Any screenshot or link to your site?

Default-user

looks like this….http://statetostatemove.com/. Click the demo link. http://demo.themedev.me/?theme=Dixit%20WP. Then Click home – background color and the slider is flush with the menu header. How do I?

mad_dog

Please put your twitter API details or disable twitter line in the theme options panel. Also, please read this thread http://forums.gt3themes.com/viewtopic.php?f=26&t=250

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Do you have any plans to make the update process easier? Like making a copy of the changed files in a folder called “changed files” or Adding an update procedure to the documentation

Are there any plans for adding an export feature tot he theme’s admin section, to allow established logos, etc. to be exported?

thank you so much

mad_dog

Hello! 1. There is a change log txt file where it is mentioned what files were affected. 2. You can use easily export/import xml tool. It works properly.

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years
  • Spain
Israel Purchased

The Sample Data does not install. I have given all permissions to folders, but still not working.

Please tell me how to install.

Thank you.

mad_dog

Hello! I use the standard import/export .xml tool, it works fine. Please ask your hosting support if the wordpress folders have the right permissions to download the external files and put the them into the wordpress folders.

Default-user
Israel Purchased

The Sample Data cannot be installed in the way you say. PLEASE, PLEASE, it is 4 days ago I ask how to install the sample data … in a different way? I don’t know. Please reply urgently. Thank you.

mad_dog

There is no different ways. All the themes you can find on TF work in this way.

Default-user
Israel Purchased

Then, why cannot it be installed?

mad_dog

Did you try to contact your hosting support team?

Default-user
Israel Purchased

Yes, everything is ok. It doesn’t allow me install locally.

mad_dog

Do you import the demo content on your local PC? This theme was sold more than 600 times and such issues were always resolved with the help of the hosting support.

Default-user
Israel Purchased

Let me try through the server. I will let you know. Thank you.

Default-user
Israel Purchased

You are completely right. Thank you much for your help.

mad_dog

:) It’s OK.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

HI mad_dog, are we ok to update to 3.8 or should we wait for a Dixit update release?

Thanks!

mad_dog

Hello! It should work fine with 3.8

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years
  • Spain
Israel Purchased

There is a space between the white bg where the menu and logo is and the slider. You can see it here: http://www.isanweb.net/coachinger/. How can I make it disappear. I want the slider together with the top, as on your demo. Thank you.

Default-user
Israel Purchased

Many thanks.

mad_dog

You are welcome and have a good day.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Hello we are unable to get the portfolio or gallery to work on any page. Even the demo content is not displaying on either of the demo pages for these elements. Very strange! We have followed the instructions to the letter with no luck. I should also mention we have used your theme before (1.0.1483) and did not see any of these issues. Any ideas what may be happening?

mad_dog

Hello! That’s the page http://www.gt3themes.com/wordpress-themes/dixit/portfolio-2-columns/ Please send your wp-admin details and we will create a test page with the portfolio items on it.

cruxcreative

Ok we are sending an email now.

cruxcreative

Just let us know if you receive the email

cruxcreative

Hi Mad Dog, any update on this request?

mad_dog

What was your email, can’t find it.

cruxcreative

Should have been the login details, should have came from starlo@cruxcreative.com submitted through themeforest on your profile.

mad_dog

Do not see any email from you :( Please send to help at gt3themes dot com

cruxcreative

Sent!

mad_dog

Hi! I will check it shortly.

cruxcreative

Hi Mad Dog. I sent you an email from starlo@cruxcreative.com and you also replied to my original I sent through themeforest.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I love this theme, but i want to ask if i can use this theme for movie site?

Default-user

i want to adapt it to look like www.hulu.com or ibakatv.com, is it possible?

mad_dog

I have no idea how those site works, but please note that the theme supports only youtube and vimeo.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi there, i like yout theme… i use wp 3.8 german the theme installes fine but many thing do not work like accordins etc… gues it´s a javascript error !!! Please help !

mad_dog

Hello! Please make sure that you have the latest version of the theme. You can download it from your account at themeforest.

corestudio

i do have the latest version installed… still the same problem

mad_dog

Please send your wp-admin and ftp details to help at gt3themes dot com and we will check it.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • France
RadCon Purchased

Hello mad_dog,

We’re using your theme for a 2nd site and the same issues happen again during migration: there’s nothing in the page-builder once we imported the content. We have made the test on a brand new WP installation with nothing else than Dixit installed, in its original version with no customisation, so you have to explain clearly what’s going wrong with this page builder (!!)

Best regards,
Florence.

mad_dog

Frankly speaking I do not understand why you post the same questions on the forum. To do the correct move of the site content, you have to use XML export/import. Regarding the WMPL, I offered you to create a test site a month ago to show that it works, you did not answer. My support team will review your forum post once again, it would be better if you could provide wp-admin and ftp from your test site, they will check it.

RadCon
RadCon Purchased

Hello mad_dog,

That’s very kind of you but we didn’t wait for you to test your theme and WPML compatibility on a brand new WP installation with no other plugins installed. Look at this page: http://referencement-hotel.fr/test-wpml/ – It’s containing about 1’500 words. And WPML doesn’t see them: http://i.imgur.com/fFt3FHO.jpg (the cost estimation would be much more expensive).

I’ll provide you with the entire access to our virgin WP installation so you can check by yourself what’s wrong.

Also, I noticed that though the 2nd item in the accordion is not supposed to be expanded: http://i.imgur.com/KSCDn2s.jpg – it is on the front-end.

And last thing I noticed while working on this page, in the promo-text module, main text was originally “QUE J’AIMERAIS BEAUCOUP FAIRE TRADUIRE” and it’s been cut to “QUE J”. Look at how this part looks like on the front-end…

I’m giving all the credentials through your forum, so you can investigate and fix the issues.

Thanks by advance for your help.

Best regards, Florence.

RadCon
RadCon Purchased

I assume I must send you the credentials by private message here? Or is there a way to do it through your forum?

mad_dog

j.clarks at gt3themes dot com

RadCon
RadCon Purchased

Sent.

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