ThemeGoods

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2283 comments found.

Mooseh

Mooseh Purchased

Hi there. Like others, I am having a problem when trying to drag and drop to reorder images in my galleries. Basically, I cant nothing happens.

This is a fresh install with only one additional plugin added (I have disabled it to test for java clashes). I have checked my theme version and it is 2.6. I only have a month of support left, if you could help me out that would be great.

URL is www.jtphotographics.com.au

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Then please let me know ticket ID.

Mooseh

Mooseh Purchased

Thank you. The ticket ID is #654561

I’m having problems installing the theme. Each time I install it, it brings the site down (error 500). Remove the theme, and the site works again.

Any ideas what is causing this? I have followed the installation guide exactly, but no joy.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Then please let me know ticket ID.

?I can’t enlarge images? – what do you do? :(

http://www.goyaart.pl/projekty/

My purchase code has expired. I bought your template 3 years ago

Hi,

Thank you for purchasing.

I checked your site and it can open full size image in lightbox without issue. Please make sure you clear browser cache.

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