2193 comments found

lairissa Purchased

Hi!! I’m really angry!

3 months ago I wrote about de google font problem but the team didn’t answer…

Now I have updated the new version files and the problem with google fonts is so big that the files disappear all time and I can’t choose the font. I checking the pluggins and aren’t the problems. This problem broke the web site!! I need a new solution please!

Thanks!

ThemeGoods

Hi,

Please check “gg_font…” file in theme /cache folder. It’s broken or missing on your server. Try to re upload this file to your theme folder.

lairissa
lairissa Purchased

Please, can you read the message?

I re upload the files but the problem still exists, google fonts disappears again.

ThemeGoods

Could you send your Wordpress account and FTP detail please. I will have a look.

Hi, I have bought the theme but I can not install it from wp online. Can you help me? thanks, Giuseppe

Default-user

Hi, I have read the installation guide, thanks. I can not upload the zip file of the theme. When I try to upload the zip file, a message appears that says “You really want to do this? Try again” I use wordpress 4.0 and Safari 8.0 on Yosemite. Thanks, Giuseppe

Default-user

Can I send to you my Wordpress account and FTP detail please? So you could have a look.

ThemeGoods

Could you try to unzip the file first because there are many folder in the file ex. manual, theme, license info.

Then you will find /dk folder, upload that folder to /wp-content/themes via FTP client. Once you uploaded activate theme via Wordpress admin.

phovring Purchased

I have made a clean install, no further plugins than the DK theme came with. My problem is the galleries. No matter what I do, it seems that the gallery will show ALL uploaded images and not the images assigned to a specific gallery. In the backend, everything seems separated. But when I insert a gallery with a gallery id, everything is shown… Nothing in the documentation gives me a hint. Look at http://hovering.dk/outofseason/galleries/salt-produced-using-solar-power/

ThemeGoods

Hi,

When you create a gallery page. Did you select “Content Gallery” option?

Default-user
phovring Purchased

thank you – under page options I found it easily. That section was collapsed during. Oh, now things are getting better :-)

ThemeGoods

You are welcome ;)

Btw, Could you help me rate for the theme please?

markzoi Purchased

Hi, my home page don’t show the FOOTE TEXT while the others yes all seems the same default page atc .. but is not showed …

Here the link: http://www.tuscanlandscapes.com/

Thanks

ThemeGoods

Hi,

Open Wordpress admin > Settings > Reading > Front page display select “Your latest posts”.

Then you can setup homepage gallery using Theme Setting > Homepage

Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

markzoi
markzoi Purchased

Sorry but I don’t want an image static on my home page for several reason one of those is that SEO, that is not work well also I’m not interesting to display IMAGE, so if I want show right like is now (TEXT CONTNT ONLY) and let display in the footer the whole info who as are showed correctly in the other pages..

SO let’s start again: Sorry HOW CAN I DO? thank you

never mind I did manually for now It seems there’s not other solution … thanks anyway

MArk

Hi,

300 spam messages a day into this account.. Has there been any progress on securing the contact form in any way?

And please excuse my likely dumb question, how do update this theme?

Kiel

ThemeGoods

Hi,

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

surfer85 Purchased

HI, I’ve put galleries images of 1900×1200 dimension to work as fullscreen bacground photos. The problem is that the photos are cut on height, so I can’t see the lower part of the photo where there are the credits…how can i sort it out?

ThemeGoods

Could you send your Wordpress account and FTP detail please. I will have a look.

Default-user
surfer85 Purchased

ok, where can I send the details?

ThemeGoods

Please contact me using my profile form mail http://themeforest.net/user/ThemeGoods

Hi!! I am helping a friend of mine with her website, it is using dk and I have noticed that the theme has not been updated since V1.5. She has told me that neither she or the guy who made the website remember the username or the password . Could I update her dk somehow or I need the username she used to buy the theme?

thank you very much!!

ThemeGoods

Please login with your purchased account.

surfer85 Purchased

I can’t understand the way to include already uploaded images in a new gallery…how can I do it?

ThemeGoods

Sorry currently you have to upload images from your computer for new gallery.

Hi Peerapong,

I just Bough your theme and part of the process to configure it. I need help to do:

1. How do I replace the DK logo? 2. I can not locate the image file DK logo, where is it? 3. How can I replace your Fooster my Fooster ”. Copyright © 2011 Peerapong Pulpipatnan Remove this time after purchasing the ThemeForest.net.”

Thank you for your help.

ThemeGoods

Hi,

1, 2 Open DK admin > General > Logo

3. Open DK admin > Footer > Footer Content.

Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

Hi Peerapong,

I just Bough your theme and part of the process to configure it. I need help to do:

1. How do I replace the DK logo? 2. I can not locate the image file DK logo, where is it? 3. How can I replace your Fooster my Fooster ”. Copyright © 2011 Peerapong Pulpipatnan Remove this time after purchasing the ThemeForest.net.”

Thank you for your help.

ThemeGoods

Hi,

1, 2 Open DK admin > General > Logo

3. Open DK admin > Footer > Footer Content.

Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

Hello! How can I change background picture? http://victor-baars.com/contacts/
ThemeGoods

Hi,

When you create a page. You can upload its background image using “set featured image.

i’ve a big problem!

if i insert a background youtube video in home page, at the finish of video there is the related video of youtube.

I don’t wont show it, if i try to insert ?rel=0 dont work

can you help me?

ThemeGoods

Hi,

How did you insert the video? Also provide URL of page which has issue please.

Igliph Purchased

Hi, i’m Niccolò Celesti from Italy.

I Bought your beautiful theme just yesterday, but i found a problem when I tried to upload it to Wordpress. I found this message: “Are you sure you want to do this” “Try again.”

I tried to extract the DK folder from zip file and to re zip it but nothing happened, i found the same message.

Could you help me to fix this issue?

Thank you so much.

ThemeGoods

Hi,

Please see http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

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