37 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

halo, i already install this theme, but the dropdown menu doesn’t work in IE8, how can i settle this ?

Decneo

Could you please contact me via my contact page?

Best regards, Decneo

Default-user

thanks for your help!~_

Decneo

you’re welcome :)

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 4-5 years

I have the theme installed and it looks great. Is there a way to make the “our clients” section on the homepage rotating as I have more I would like to showcase and stacking them takes up a lot of room.

Decneo

Hi, you can use jquery.carouFredSel.js to make it rotating.

Best regards,
Decneo

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi. I cannot figure out how to get the slider text to appear. I tried loading the demo content, but there were no slides when I imported it. How do you format the text content on the slides?

Thanks.

Decneo

Hi,please send me your login detail such as wp login link , username and password send to my contact page I will set the example for you.

Best regards,
Decneo

Default-user

I can’t find your contact page. When I go to www.multipixels.net there’s an error saying “Directory has no index file.”

Decneo

Hi,this link below you will see ” Email Decneo ” tab under social tab

http://themeforest.net/user/Decneo

Best regards,
Decneo

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am interested in purchasing this template, the template comes with sample data? thanks

Decneo

yes,It has demo content data. sorry to replied you late.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi. How can I slow down the speed of the slides?

Thanks for your help.

Decneo

Hi, in js/jquery.onebyone.min.js
you will see : slideShowDelay:3000 change number for the speed.

Best regards,
Decneo

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gyro123 Purchased

I am having lots of problem with invalid argument /home5.php on line 142

/home5.php on line 113

I sent you an email, please respond

Thank you

Decneo

Hi, I’ve replied already.

Best regards,
Decneo

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gyro123 Purchased

Hello?

Decneo

Hi, I’ve replied already, in the email I said please give me your login detail I will check it.

Best regards,
Decneo

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gyro123 Purchased

Hi

I checked my inbox and spam 10 times but I cannot seem to find your email? I also emailed you directly, can you simply reply to that?

Thank you

Decneo

just replied, please check your mail box.

Default-user
gyro123 Purchased

I don’t have an email from you. Is there other way to contact you? do you have an external email address?

Default-user
gyro123 Purchased

I found an email address from your documentation support@multipixels.net I emailed you from 2 different email address, please reply and see if that will work. Thanks

Decneo

Hi, I just replied you again, it third times please check your email and I screen-shot the send folder to show you that I’ve send email to you since yesterday. replied from cg4max@hotmail.com.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gyro123 Purchased

I hope you can contact me and resolve this Today. I wasted few days already just trying to get this theme working. Sorry for being impatient but this project is time sensitive

Decneo

Hi, I just replied you again, it third times please check your email and I screen-shot the send folder to show you that I’ve send email to you since yesterday. replied from cg4max@hotmail.com.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gyro123 Purchased

I am very disappointed with this theme. A lot of errors and lack of support. It looks like I won’t hear back from you again until tomorrow. That is 3 days with non working theme and wasted days!!

You said you replied to me but I don’t see it. It looks you never actually replied.

Waste of my time and I don’t think I will meet my deadline because of your faulty theme and lack of support!

Decneo

Hi, I just replied you again, it third times please check your email and I screen-shot the send folder to show you that I’ve send email to you since yesterday. replied from cg4max@hotmail.com.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gyro123 Purchased

I just emailed you to cg4max@hotmail.com Please reply. lets fix this now while you are on

Thanks

Decneo

Hi, replied.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gyro123 Purchased

I just emailed cg4max@hotmail.com from 2 different email addresses of mine. Please reply to whichever you have and lets continue there.. So far I have no email from you

Decneo

Hi, replied.

Default-user
gyro123 Purchased

Without giving my full email address. Can you tell me which letter it starts with?

Default-user
gyro123 Purchased

Ok finally I got your reply

Decneo

site done. please check it.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gyro123 Purchased

Sorry about my comment above. I was being impatient.

Decneo is a professional seller and very helpful. Once I understand the theme, it’s very easy to customize. A+ Support

He has been helping me with my site and he was QUICK AND PROFESSIONAL!

Thank you Decneo!

Decneo

Hi, you’re welcome and thank you for trusted in me.

Best regards,
Decneo

  • Argentina
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
Hi! Can you help me? I dont know why this is going on in my site! http://practicasygestion.com/blog/ Look after the footer. Thanks a lot!
Decneo

I’m so sorry to replied you late because we had some ceremony here, if you don’t mind could you please give me your login detail send to my contact page ? I will take a look at it.

Best regards,
Decneo

Default-user

Just send you an email! Thanks!

Decneo

replied.

Default-user

I did not receive any mail, can you write to pia@amarketing.com.ar?

Decneo

Forward please check.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi. I cannot figure out how to get the slider text to appear. How add text content on the slides? My menu does not fit on the page. How do I remove the empty box on the right side? (field head contact text)

Decneo

Hi, if you don’t’ mind could you please give me the login detail such as wp-login link username and password, I will solve the issue.

Best regards,
Deceno

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi there. Can I rounded squares under the slider on Homepage 1,4 and 5?

Decneo

Hi, sorry to replied you late we just came back from our vacation. you can use this tip to make it work : http://css-tricks.com/snippets/css/rounded-corners/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ablando Purchased

What version of Wordpress can we update to? I am running WP 3.5.1 now. Can we update to the WP 3.9.1

My current version of the Theme is 1.0

Decneo

Hi, for now it works fine for WP 3.8 but WP3.9.1 I’m not sure, but it should works fine.

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