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How to update to DO.BIZ 6
LWordPress 4.01 tabs / accordions title fix
Various minor fixes and improvements
Hi, been using this theme for awhile and now all my tabs and other items are screwed up. I did not update anything so I assume it was either an automatic WP core or Plugin update. Says my DoBiz theme is up to date on dashboard and my purchase is valid. Please advise as my whole site is screwed up and I need it fixed and I see no available updates. Thank you
I also just reinstalled the latest download from here at TF and the tabs and other elements are still broken. Now the menu dropdown is hidden behind the slider too (chrome). Please advise asap. Can’t afford for site to be down like this.
Update* A few of the tab icons were fixed now, but when clicked they either don’t work to switch tabs. FAQ are all expanded. Main page tabs are just all expanded, though the icons are now proper. Waiting on advice.
thank you for choosing our theme!
We would be happy to help you determine the cause for this issue. Please provide admin and ftp credentials.
Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Vamtam Help Desk | | Solutions
Thanks so much!
I am a little confused by the portfolio for the do.biz theme. In gallery mode it displays arrows on the portfolio page. In image mode it displays the light box on the portfolio page with only one images. I want to display a gallery in light box mode.
On Laptops my full width columns with dark backgrounds have no white space between them. On android tablets and phones their is a white space between each column, no matter how I try to adjust the settings. Your theme only allows background color of boxed styles on individual pages, not full width. How do I eliminate the white spaces on android devices?
When they don’t want to answer a question then the response is submit a ticket. Laughable.
One more question. Don’t seem possible to put individual background colors for each page in full width mode. Am I right.? Or will you also tell me to submit a ticket.
If not why would you build a theme were the customers can’t adjust background colors on individual pages in full width or boxed mode.
Hi there, you won’t be the first to tell to open a ticket and you won’t be the last .
It is impossible to conduct support here, with 13000 clients, 15 themes and 4 people support staff.
Actually most of the top authors have Forums or Help Desk and since you’ve been here long enough you should know that well.
I do answer only very simple question that I think will not require additional communication. Event then I ask politely to open a ticket next time.
The comment board is only suitable for pre- sales questions. It i far cry from a full blown Help Desk.
There is no way to track the communication, to assign tickets, to escalate the ticket, to share confidential information, to insert predefined replies and solution.
Using Help Desk to conduct our support is simply the better option that offers superior service.
Can you please advise? Thanks!
Hi there, make sure you are running WordPress 4.1.1, do.biz 6 and Vamtam push menu 1.59.
Does the theme work with revolution slider?
Hi there, it works but it is not included.
Hello, please, can I use the Astra theme simultaneously in Russian and English? Translations into these languages are already included in the package?
Sorry, DO.BIZ Theme
Thank you for your interest in Do-Biz! You need a plugin like WPML to have a multilingual site. The theme is compatible with it.
How do I maintain the featured image I chose for my portfolio items to always display on the homepage slider thing. I set up so that each featured image is the logo of the client I had worked with, but instead, it is loading some images from the gallery that are not set as featured. Sometimes when I refresh the screen it will show the set featured images. Just wondering if this was some bug or something. My website is panamaindesign.com Thanks!
We would be happy to help you determine the cause for this issue. Please provide admin credentials.
please help… i cant get rid of “write a comment” section. Have tried every wp option i know.
Thanks in advance
On the do.biz theme. How can I get the portfolio page to center images rather than crop images.
1) how will WPML look like on your site (button with language selection?)
2) footer background image, can you force an image to a certain position (so it will look (almost) the same on any browser?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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