108 comments found

desr Purchased

Hi, How can i get register with revolution slider.

ait
ait Author

Hi,

Revolution slider is included in the theme, you can use it within this theme without registration.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

How can I make the banner timer 100% opaque? I’ve done the following and it seems to keep reverting:

.tp-bannertimer { background: #59009e !important; background: rgba(89,0,158,1); }

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

I purchased your theme and the revolution slider did not come with the download. Where can I download it since if I try to download it from anywhere else it requires me to purchase it.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello, We have bought the doctor theme and we are having trouble both with the home page slider plus when we create pages in WP and then view them the pages (and posts) default to the home page. Can you tell us what we are doing incorrectly?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi,

could you install the content for me? I did it for 3 times but everytime it doens’t work. Slider and pictures doesnt show up…

Could you help me out?

Thanks!

ait
ait Author

Thank you, our support staff will help you soon.

Markoning

Is it correct you get the official contents? (such as the contents English images of the slidebanner) No one of the original images i can find… I hope you can install the content for me.

ait
ait Author

Sorry images that you seen on our website are not included in the package as we cannot resell them. You can however purchase them from the bigstockphoto. Ask for IDs on our support forum. Thanks.

ait Author

Hey guys, have you seen our brand new Doctor+ theme? It includes page builder, many great elements to build your website and what more, whole admin panel and frontend elements come already translated to 18 languages ;)

Check it out on the following url: http://themeforest.net/item/doctor-responsive-medical-wordpress-theme/9355989

bektemir Purchased

I do not like your support First, I have to go to your website, second I have to wait for your answer days, days, days What for I have to pay then for this theme?

ait
ait Author

Thanks for your message. We provide free after purchase support on our support forum only as our developers nor support staff don’t have access to themeforest discussions here.

Please note that you’ve purchased a $48 stock product, not a bespoke development :)

Default-user
bektemir Purchased

But the interesting thing is that you have time to respond here but not have time to answer for my question in support forum http://support.ait-themes.com/support/topic/100748 It is almost third day I have posted in support forum and no answer, no response. Even it is not a bespoke though you could treat your customer well. Anyway waiting for your answer in support forum as after upgrading your theme my site is corrupted.

ait
ait Author

Sorry I only answer pre-sale questions here on themeforest. We have a dedicated team of support staff that take care about technical questions.

Sorry for the late answer, I’ve forwarded your message to our support staff, they’ll have a look at your questions soon.

Having a problem finding how to easily install the sample content. Please point me in the right direction so I can get it looking like the demo page. Please respond on here, not interested in registering on the support forums.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

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