101 comments found

leafboy Purchased

Just a little point. I updated the theme to the latest version. Your update seems to set the slider setting in the Sections tab to No. When i refreshed the theme after the update my homepage slider had disappeared. That’s when i noticed the update turned it off.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi! i want to know, if the template it’s compatible with yoast seo plugin…

ait
ait Author

Yes YOAST seo plugin works great with our themes. Thanks.

Hi there! I’m really interested in buying this theme, I just want to know if is possible or if it comes with different forms, so patients can submit their information on site. (different forms) thank you

Default-user

information like, insurance, clinic history, etc. customizable forms, with radio buttons, check boxes etc.

ait
ait Author

Theme’s using Contact Form 7 plugin, you can create unlimited forms. No problem.

The slider is not working on this theme. it is showing an error message “Revolution Slider Error: Slider with alias not found.” why is this?

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

brihi1 Purchased

Can the text “Hotline” and “Orders of Examine” be edited? I have tried to find them in several files but have not been able to locate the area where this can be edited.

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

gonas Purchased

Hi! i just purchased your theme and i think it looks really good, I was trying to create a page with no slider and no services boxes, I’ve unchecked the options for each one in the page, but they still show up, is there something I’m missing? i just the page to have just the text i want to put in, nothing else (no slider, no service boxes) can you please help me out? – thanx

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, when I try to set a featured image to post this not can assign this.

I try to insert Item Purchase Code but say Purchase Code Already Used! I don’t remember create a account

Can you help me?

ait

Thanks for posting, I’ve forwarded your question to our developers they’ll have a look at it asap.

Hi

If I am designing sites for multiple clients, do I need to purchase a separate license for each of them?

If yes, how do I assign the license to them after I have made the purchased?

thanks.

ait

Hi, Thanks for your message. Yes you need to purchase one Regular license per client. Themeforest will generate new item purchase code for each purchase, that’s no problem.

Hi,

I purchased the theme yesterday and immediately found problem after installing it. Please have your support team response the support e-mails and forum immediately. Thank you.

ait

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at it asap.

Menu is being overlayed by slider. how can I fix this?

example: www.chiro.webdevelopmenttrends.com

plz email me @ casey@webdevelopmenttrends.com

Thanks!

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

This has got to be the buggiest premium wordpress theme I’ve ever come across. Don’t buy this unless you want to spend every waking minute on the support forum troubleshooting all the issues

ait

Thanks for posting to our support forum, our developers will have a look at your issues. Theme is for sale for over half a year now, there aren’t any known bugs. Please check that you hosting matches our requirements.

gonas Purchased

Hi, i would like to know how to delete the AIT dashboard, the first tab on it, which is “AIT dashboard, where you have the links to social media, documentation, FAQs and support forum, please advice, thank you

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

The support staff is extremely helpful. It takes about 24 hours to get a response but every response is 100% correct. Honestly, I couldn’t reasonably ask for a better support staff. Thank you for taking the time to help me customize your excellent theme.

ait

Thank you, enjoy your site ;)

Hi, I want to use your theme for Russian WebSite and was wandering if Theme Options and your framework could be translated in Russian language?

ait

Theme supports WPML plugin, you can translate it to any language. POT file is included.

SerNeo

and what about backend?

ait

You can translate it in php files.

kip70 Purchased

Hi, when I go to get the latest version 1.17 it only shows as version 1.16, where can I get the update showing on the AIT dashboard?

ait

I can see, something had to go wrong. I’m re-uploading the file again. Please ask on our support forum for v1.17 in the meantime. Thanks.

Default-user
kip70 Purchased

Thank you.

Hi there, can the sidebar thing in beside the slideshow be changed to links?

ait

You can edit the opening hours and contact info in the admin panel. If you’d like to change it to something else you can do it in source codes. Thanks.

Dancar1 Purchased

Hi,

I’m trying to retrieve my password (which I forgot) to post on your support forum but it keeps giving me this error after I click on the “reset password” button:

Server Error

We’re sorry! The server encountered an internal error and was unable to complete your request. Please try again later.

error 500

Anyway, I’ll try ask here while I’m writing…

Is it possible to use your top-left logo (the grey one before “doctor”) or it’s registered or whatever?

Thank you!

ait
ait Author

Sorry for that, I’ve forwarded it to our support staff, they’ll have a look asap.

2 questions: For the “testimonial” on the home page: I insert the link between “link=””, but it still just reloads the home page. Thoughts?

Also, on the contact page, the map displays the correct address, but it’s zoomed out to the entire hemisphere – how do I set the default zoom level??

www.boernefamilymedicine.com/test

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

hey friend, can this theme work if i RTL it ?

ait
ait Author

Hi, sorry theme do not support RTL in direct way, you’ll need to restyle it to your needs to use it as RTL.

Thanks.

Hi,

I am considering to purchase this today but need to know if Hours section can be removed from home page, and if so then will the slider image fill up the space?

Please let me know asap.

Thanks,

ait
ait Author

Hi, you can remove office hours box, no problem. Then also set up the width for slider which goes over full width of page wrapper.

Thanks.

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