86 comments found

  • Bought between 10 and 49 items
  • Egypt
  • Has been a member for 0-1 years

Dear Sir,

I found out today that the Product zooming is not working on google chrome. it was working before.

Please advise

Plaza-Themes

Hello
We have checked it worked. We don’t see problem. You can provide details of your issue. http://www.plazathemes.com/tickets/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello good afternoon,

We have bought the package theme “ma_dollstore” for magento.

I don’t know why banner7 is not showing the images in the site, I think all is well configured.

You can see the web at:

http://twins.noarikids.com

Regards

Plaza-Themes

Hello,
You can add banner items in admin > Magentothem > banner7 > manage items > add new items

Default-user

We have there 4 different banners, all the enabled, but they are not shown in the webstore. On the other hand the sample banners wasn’t visible before I changed them. Could you help us to solve it?

Plaza-Themes

You can make a ticket http://www.plazathemes.com/tickets/ We will check it for you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello again,

Could you explain me how to configure to show a specific category of products in the “New products Slider”.

Is not easy to control with current which products are shown

Best regards

Plaza-Themes

Hello
You can set new products by attribute “Set Product as New from Date Set Product as New to Date”

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Hello, very nice theme, but im having the more questions before buying it, i only playing the demo-store
  • 1., add to cart: i can adding 0 items, or typing the letters…. for example the only one cycle redress the problem: if input NOT number AND item < 1 not adding the item to cart, more usefull tips the input field type:number
  • 2., ajax layer navigation: this plugin supporting the multiselection?
Best regards: alex
Plaza-Themes

Hello,
1. We can help you change it.
2. The layer navigation doesn’t support multiselection.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
fniejj Purchased

Dear Sir,

I’m having problem with the installation.

Plaza-Themes

Hello
You can check your email. We have responded you ticket.

Default-user
fniejj Purchased

How long does it take to get the theme installed & working on my web?

Plaza-Themes

You can check your email reply and follow your ticket

Default-user
fniejj Purchased

I’m following the ticket. 1st your Support said will do ‘complete installation’ for me & requested my web ftp details which I provided. Then later on ask me to upload the theme to the server and will configure for me. Which one is it? Complete Installation? Configuration? Now I can’t access your site anymore to respond to the ticket. “Oops! Google Chrome could not find www.plazathemes.com”. This is taking too long. Please solve this ASAP.

Plaza-Themes

Sorry, our system is currently under maintenance. We apologize for this inconvenience. Our services will be back up shortly.

Default-user
fniejj Purchased

Please solve the problem within the next 48 hours or refund me & don’t tell me to liaise with themeforest. this is taking too long.

Plaza-Themes

We’re installing theme for you

Plaza-Themes

Hi, your website is working now. You can check it

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I installed the template, but I’am missing a few parts. Can’t change the options about us, several parts are in englisg, other in dutch.

Can you help me ?

Default-user

We are using multi domiain, and I see that also other websites are now having problems;

WE need help to solve this problem.

Regards,

Henk

Plaza-Themes

You can make a ticket http://www.plazathemes.com/tickets/ . We will help you solve it

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