An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by ThemeRox
They will respond to buyers' questions via their own support system.Go to item support
Additional information from ThemeRox:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
- Elite Author
- Exclusive Author
- Has been a member for 1-2 years
- Sold between 50 000 and 100 000 dollars
- Most Wanted Bounty Winner
- Referred between 50 and 99 users
- Bought between 10 and 49 items
|Created||8 October 13|
|Last Update||12 December 13|
|Compatible Browsers||IE8, IE9, IE10, Firefox, Safari, Opera, Chrome|
|Software Version||Joomla 3.2.x, Joomla 3.1.x, Joomla 3.0.3, Joomla 3.0.2, Joomla 2.5.x, Joomla 2.5.11, Joomla 2.5.9, Joomla 2.5.8, Joomla 2.5.7, Joomla 2.5.5, Joomla 2.5|
|Compatible With||VirtueMart 2.0.x, VirtueMart 2.0.14, Bootstrap 2.3.x, Bootstrap 2.2.2, Bootstrap 2.2.1, Bootstrap 2.1.1, Bootstrap 2.1.0, Bootstrap 2.0.4, Bootstrap 2.0.3, Bootstrap 2.0.2, Bootstrap 2.0.1|
|ThemeForest Files Included||Layered PSD, PHP Files, CSS Files, JS Files, PSD|
|Tags||K2, Multipurpose template, blog, business, business theme, corporate, easydiscuss, elegant, forum, free psd, portfolio, premium jooma template|