868 comments found

Hello muffin group, how do I change the settings in the css post title because the font size is too big …

wait

muffingroup

Hi,

as you probably know, support is only for our customers. We do not see “Purchased” label next to your nickname so we can`t help you.

Hi is there a way to have the slider on another page of the site? like duplicate it ?

muffingroup

Hi,

of course you can do it. All you need to do while you create new page is choose “Homepage Template” and after that top for this page will be the same as for homepage – menu and slider :)

Thanks for your interest!

muffingroup

You’re welcome!

Hello,

we are using w3 total cache plugin for our website along with Max cdn to optimize the speed of our website. we got this error :

Remove query strings from static resources

We read about it online and we fond that adding the following code to the functions.php file would solve that issue, we did that but it seems certain part of the website where columns or shortcodes where used have lost their formatting. can you help us out. We sending you the links from profile page. here is the code added

function _remove_script_version( $src ){ $parts = explode( ’?’, $src ); return $parts0; } add_filter( ‘script_loader_src’, ‘_remove_script_version’, 15, 1 ); add_filter( ‘style_loader_src’, ‘_remove_script_version’, 15, 1 );

this is the link where this details were give :

http://www.tricksmachine.com/2012/04/remove-query-strings-from-static-resources.html#comment-747724
muffingroup

Please show us example of what you mean. Send us url to your wp dashboard with more details where this happen and we`ll check.

arvindkukreti

have emailed u all details from your profile page.

muffingroup

We already sent you more info on pm. So please check your inbox. For future questions please use private message.

hello

wordpress 3.8 has been released, its ok if we upgrade?

muffingroup

We didn`t tested this theme yet with 3.8 version. We`ll do tests today and we hope in few hours you should see in product’s description if it is 3.8 compatible.

For future support please visit:

Support forum

muffingroup

Edited: We already finished testes with WP 3.8 and all is fine. So you can update your wordpress version :)

Is the theme wp 3.8 compatible.

muffingroup

We didn`t tested yet so we don`t know. Check product’s description in next few hours and we hope there will be info about 3.8 version.

For future support please visit:

Support forum

muffingroup

Edited: We already finished testes with WP 3.8 and all is fine. So you can update your wordpress version :)

Hello muffin. I need set up my contact page with “contact page template”. I try use shortcode 2-columns (2 in my case) and it’s not working . I need your help to resolve this. (i need two columns before contact form) Thanks.

muffingroup

Hey,

on the following page http://themes.muffingroup.com/doover/shortcodes/columns-2/full-width you got shortcodes for 2 columns so just use them and everything will be fine.

For future support please visit:

Support forum

Default-user

you did not understand me. I now shortcodes for 2 columns, but they not working on contact page template.

muffingroup

Sorry but we still don`t understand what you mean if it is not what we pasted in last message. Please send us screenshot of what you mean and maybe then we`ll know what you want to do because at this moment we have no idea what else can be done with 2 columns.

For future support please visit:

Support forum

sajmmon Purchased

Hi,

how can I create a blank page (i.e. without header and footer)?

muffingroup

Hi,

To do that, you must create standard page, and then use css to get page ID and remove header and footer via css as well.

For future support please visit:

Support forum

Hello,

Whenever we select the style colour as red the footer links get a patch behind them and also the links colour changes and looks sad is there a solution for this. u can replicate the same issue on your demo website.

http://themes.muffingroup.com/?theme=doover

Select Style Red once done go to footer and check the column Should to see

see the menu colour and background patch.

muffingroup

So if something is wrong, then you should post it on support forum as we wrote above and then we can help you with custom css.

For future support please visit:

Support forum

arvindkukreti

done, i have posted the same on your forum

muffingroup

You have a fix for that on forum so please check the topic.

For future support please visit:

Support forum

i couldn’t make it look like in live preview , how show me how ,here’s how it looks in initial set up http://bassemjaber.com

muffingroup

Please read the following topic http://forum.muffingroup.com/doover/discussion/4/how-to-get-and-import-xml-file-with-demo-content and everything will be clear after that.

For future support please visit:

Support forum

silvi3tt Purchased

Hello Muffin, i have a problem? In your website there’s a blog page. Which template allows me to call my posts as the blog mentioned above? The home_page template and other are not functional. Thanks

muffingroup

Hey,

the file responsible for that is index.php and content-post.php files.

For future support please visit:

Support forum

Hi I really like the look and feel of this theme but I have a few questions before I consider purchasing. First, does this theme support vimeo video? I only saw a short code for youtube. Second, does the portfolio support video and can they open in a lightbox? Can the portfolio be displayed without the description?

muffingroup

Hey,

1. Of course you can also use Vimeo video.

2. Portfolio support only images. It is not possible to use Video for portfolio items.

3. Portfolio ca be displayed without descriptions. It needs small modifications but after purchase we can tell you how to do it.

Thanks for your interest man!

Gizarn Purchased

My Shortcode functionality (button, etc..) is not working. I am able to:

1) get to the short code area 2) Select an object (i.e. Button) 3) But when I then accept the window just disappears and there is no object, short code NOTHING!

Tried on from IE. Chrome, Safari and Mozilla Browsers and many. many times. It’s “not happening”. Please advise

muffingroup

Hey,

please send us access to your wp dashboard on pm and we`ll have a look on it.

For future support please visit:

Support forum

Hello, On the product info about the theme it says last update 16 January 2014. Can you please tell us what’s changed in this update?

I can’t seem to find the changelog anywhere, its also not included in the download pack.

thank you

muffingroup

Mistake :) We already changed the year. Thanks for the info.

naarwebz

Great thanks, I like the way you mentioned clearly which files are updated. This makes it very easy to replace updated files.

muffingroup

Glad you like it :)

Hello. Few months ago I have purchased this theme. Now I want to update my theme to resent version. Do I need to buy it again or I need just to download the theme?

muffingroup

Hey,

All you need to do is download the theme. You don`t need to buy it again.

Your demo is not fully responsive as it does not work on all modern mobile devices correctly. eg. full menu and sliders show at 800×480 (small tablet landscape) etc, but don’t fit.

Is this something you are fixing?

muffingroup

Hey,

unfortunately we are not working on any update for this theme at this moment. That`s why you can test everything on demo. If something is not compatible as you wish, then you should choose other theme. Sorry.

Thanks for your interest anyway!

st0ned Purchased

Can you please send me the high resolution image of the blue map in the slider background?

cwgdevelopments@gmail.com

Thanks!

muffingroup

Hey,

you can get this image from our demo website. It is under this link http://themes.muffingroup.com/doover/wp-content/themes/doover/css/themes/blue/images/header_bg.png so you can save it on your computer if you want.

For future support please visit:

Support forum

Current theme by default have the ShareThis option in the posts. however that has created the #hash issue for all my posts. How do i disable the plugin or completely take of its file. (ShareThis does not appear under plugin list)

muffingroup

Hey,

the answer on this file you can get on http://forum.muffingroup.com/doover/discussion/112/how-to-remove-share-this-feature/p1

For future support please visit:

Support forum

arvindkukreti

Also need to know the solution for this structured data:

Error: Missing required field “entry-title”. Error: Missing required field “updated”.

Thats how it appears for all the posts in rich snippet tool, what and where do i add a piece of code so that it does not prompt the error

muffingroup

Sorry but we didn`t noticed any error like this one on our demo. Probably you did something wrong and that`s why you got this error. We have no idea how to fix it because this error is not related with theme. Maybe more info about that you can find on http://wordpress.org/support/topic/how-fix-warning-missing-required-field-updated-in-catch-box-theme

For future support please visit:

Support forum

Hi there, simple question, I would like just one footer widget that is full width so I can insert ads across the bottom of each page but only in the footer and as a widget. Can you let me know if possible to have footer widget as just one space, full width please?

Thank you in advance.

muffingroup

Hey,

did you tried to put widget into first footer section and leave the other empty? Because as we know it should work.

For future support please visit:

Support forum

Default-user

Just yo say thank you very much, yes it worked. Great theme, please keep working on updates :)

muffingroup

You’re welcome and thanks for kind words :)

For future support please visit:

Support forum

Please also create support for WooCommerce?

muffingroup

Sorry but we don`t have any plans to include WooCommerce into Doover theme.

Can you please tell me what I need to do in order to get the slider images to work. I’ve had this theme for over a year now and ever since the last two updates, my slider images won’t import as the “featured image”.

Default-user

I never said that I imported the xml file with each theme update…why would you assume that? From the first time I purchased the theme, I’ve always used my images in the slider. I just need a solution to the problem…do you have any suggestions on how to get this fixed asap?

Default-user

Disregard my prior message. When I uninstalled the prior theme and reinstalled the latest updated theme, it altered some of the images. However, I was able to fix them on my own.

muffingroup

Ok then. Thanks for the information. Glad you will be able to do it yourself :)

For future support please visit:

Support forum

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