trippleS

trippleS supports this item

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This author's response time can be up to 1 business day.

Popular questions for this item

Error 1: PHP Fatal error: Uncaught exception ‘RuntimeException’ with message ‘Library path DIR cannot be found.’ in /home/yourdomain/public_html/libraries/loader.php:251 Stack trace:

The problem is your server’s php is low, you must upgrade php versions to 5.4. See the Technical requirements for Joomla 3.x from here: http://docs.joomla.org/Technical_requirements

How to update template with latest version.

At first make a backup of whole site.

Steps: Replace the template only pack with existing template. Path is : Public_html/templates/ts_dotcom. OR you can install the template only pack from extension manager.

I can not have access to my template manager

Just delete all expired cache from System -> Purge Expired Cache then try again.

Contact the author

This author provides limited support for this item through email contact form.

Additional information from trippleS:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
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