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490 comments found.

Hello, Is there a way to alert my staff when they receive a booking through the calendar? The client receives an email to confirm, which is great, but the staff member is not aware of it unless they go into the back end and click the calendar button…Can they be cc’d on the client’s confirmation email somehow? Thanks, Melissa

rsriram

rsriram Author Team

Hi.,

The staff will also receive an email while making a booking. Make sure the staff email id is filled up while creating it.

Regards., DesignThemes Support.

is the theme compatible with wp 4.3

rsriram

rsriram Author Team

Hi.,

We have not updated the theme to latest WordPress version. We will update the theme and let you know.

Regards., DesignThemes Support.

Chirocs

Chirocs Purchased

If you’re in template ’ Dream spa ’ scroll down the navigation bar (HOME/ABOUT US/RESERVATION/PROCEDURES//GALLERY/SHORTCODES BLOG/SHOP/LOCATION) above in fixed. How do you this?

rsriram

rsriram Author Team

Hi.,

You can enable it from Dashboard > Dream Spa > General > Others > Enable Sticky Navigation > Yes > Save All. Please have a look.

Chirocs

Chirocs Purchased

If you are in ’ Our procedures ’ of the template ’ Dream SPA ’ click on for example ’ Skin Care ’ then goes down to ’ Skin Care ’ at the set position. How do you setting this position?

rsriram

rsriram Author Team

Hi.,

Kindly refer the attached screenshot will help you get a clear view.

-http://screencast.com/t/mVxKH4gl1hl7

-http://screencast.com/t/pjxF79e0fCg

Regards., DesignThemes Support.

Chirocs

Chirocs Purchased

In the template ’ Dream SPA ’ on the page ’ Our procedures ’ means 4 buttons: Natural Alchemy, Completely Herbal, Coffee House Spa and Outdoor Spa. What do these buttons in if I click on one of these?

The idea is that if I click on the button ‘Natural Alchemy’ I see the procedures associated with this and when I click on the button ‘completely herbal’ click I see the procedures of completely herbal. I assume that this is so. What do I do so to make it work?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly refer the attached screenshot will help you get a clear view.

-http://screencast.com/t/mVxKH4gl1hl7

-http://screencast.com/t/pjxF79e0fCg

Regards., DesignThemes Support.

hjminc

hjminc Purchased

love dreamspa! beautiful theme, site builder rocks. my client site goes live tonight. (woo) Can I change title “RECENT GALLERY” ? seen throughout site, as here—http://hmcdesign.com/thewell/dt_galleries/electro-acupuncture/ ? wanted all to just say “AT THE WELL”

thanks, Henry

rsriram

rsriram Author Team

Hello,

Thank you for contacting designthemes.

You can change it from the file wp-content/themes/dreamspa/single-dt_galleries.php line no: 48

Regards., DesignThemes Support.

anahan

anahan Purchased

Hi I am a developer for my customer and I have a problem with sending email from booking. All the time my emails are blank. way ? I found this : $message = dttheme_option(‘company’, ‘appointment_notification_to_client_message’); $message = dt_replace( $message, $array);

Way do you replace a message from Dream Spa settings from admin with an array that will never be as string in email ? I do not understand what exactly you want to do. All that I need the email body to be all data from form. Not a simple message.

Thank you Regards Ana

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!

Regards., DesignThemes Support.

anahan

anahan Purchased

Found the problem. But it will be great to write in the documentation that you must add the attributes in the admin Notification to be able to send content from the form reservation. ([STAFF_NAME], .....) Or create a widget with predefined for each one.

Thank you Regards, Ana

rsriram

rsriram Author Team

Hi.,

OK. While update our theme we will clearly explain this in our documentation.

Thank you.

Regards., DesignThemes Support.

zoloto3

zoloto3 Purchased

We have sent you credentials and asked for your assistance with the homepage image carousel 3 times. Can somebody please insert the image carousel into our homepage – or give us some CLEAR instruction on how to do it. We have images in Media with associated taglines, but have been unsuccessful to get it to work correctly.

rsriram

rsriram Author Team

Hi.,

Kindly, Send your wordpress admin details via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Also go to your home page and select “Text” tab and paste following shortcode in attached text file.

https://www.dropbox.com/s/n1cmpkbgooniau0/shortcode.txt?dl=0

Regards., DesignThemes Support.

Rebecca7

Rebecca7 Purchased

Hi

I am trying too use the videoguide to set up my page but there is no sound to it.

When im building my page, I dont get that page builder icon under visual as shown in the documentation. How do I get it?

Best regards

Rebecca van Eck

Rebecca7

Rebecca7 Purchased

Thanks, but I only get this message: Please activate “DesignThemes Core Features Plugin” to get the Page Builder options. And I can not find this plugin, do you have a link for it?

Rebecca7

Rebecca7 Purchased

The plugins that follows the theme will not be activated, I get error messages on all exept one.

rsriram

rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

I have an problem on the page ‘Our procedures’ In the template ‘Dream SPA’.

The first 4 procedures: Aromatherapy, Skin Care, Herbal Spa, Drink cures. I you click on one of these procedures then the page on the screen is scrolling down to the concerning procedure.

I made a copy of the first 2 procedures and place them below ‘Drinking cures’ in the programtext.

For example I made a copy of Aromatherapy and Skincare and changed the names in Hydrotherapy and Electrotherapy. I also changed the goto, in 5 and 6.

If I click on Hydrotherapy or Electrotherapy the page on the screen is not scrolling down to the concerning procedure. It jumps directly to the concerning procedure. The scrolling down is not working. What do I have to do to fixe this?

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