294 comments found

marcthom Purchased

Hey there,

I asked earlier about changing the background to white (all over the site) you gave me some code to put in, but it didn’t work. I tried going to through the forums and signing up there. But my logins don’t seem to work.

All I want to do is make the background of the site white all over. Thanks.

rsriram
rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

I have two questions regarding styling on the main menu. I am using an image of for the parent line navigation. I have set it to repeat x and nothing else. My first issue is that on any first child

  • the image is showing up whereas on any lower child
  • items it is not. The background is just white, which is what I want. So first question is how can I get the menu background not to show on any of the child sub men items. The second question is, because I now have a white background on the child items, I need to change the font color for child menu items to something different. I have tried standard CSS but it does not seem to effect the color. You can see the issue here at http://skinsublime.net and click on the “About Us” section. Thanks in advance.
  • rsriram
    rsriram Author Team

    Hi.,

    We have made the changes, Kindly check your site.

    http://skinsublime.net/

    Regards., DesignThemes Support.

    Default-user

    Thanks so much. That is what i was looking for. Just for my FYI though, where did the code reside? I just want to make sure in case it is theme related and I need to add again on a future update. Thanks.

    rsriram
    rsriram Author Team

    Hi!

    Thanks :-) Let us know, if you find any issues in future.

    Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

    Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

    Regards., DesignThemes Support.

    Bonjour,

    Le thème est il traduit en Français?

    Merci

    rsriram
    rsriram Author Team

    Hi.,

    Thank you for contacting us.

    Our theme only supports and compatible with the wpml plugin.

    You need to translate all the theme texts with the help of WPML ( WordPress Multilingual Plugin)

    Regards., DesignThemes Support.

    Hi,

    how is the shortcode for the “OUR EXPERTS”?

    Best regards.

    Default-user

    Sorry, I’ve found the page builder now. So the question is answered, thanks anyway.

    rsriram
    rsriram Author Team

    Hi!.,

    Glad that you fixed the issue.

    Let us know, if you find any issues in future.

    Regards., DesignThemes Support.

    Hi there,

    I am interested in your theme for one of my clients and have a few pre-purchase questions:

    1. Maybe a strange question, but is it possible to have the ‘wrapper’ in boxed view with rounded corners on the top and the bottom? Does that require a lot of difficult CSS customization? Is your team willing and able to help me with this when I am building up the site?
    2. In the description of the theme you are talking about courses. I couldn’t find a page form this in your demo. What kind of system are you talking about and can I see it somewhere?

    Looking forward to your reply.

    Best regards, Monique

    rsriram
    rsriram Author Team

    Hi.,

    Thank you for contacting us.

    1 ) We don’t have this option in our theme but we will guide you to achieve this.

    2) Course is not taking place in our theme.

    Regards., DesignThemes Support.

    marynouky Purchased

    Hi, I against an error message when I put an email address in mailchimp Widget : “Error: Invalid MailChimp API Key: bc07046eb9ec5cdd0b1086a6de8c20c3”

    Can you tell me where does the problem? Thank you Mariam

    Default-user
    marynouky Purchased

    Thank you, I found the solution to my problem. I had to delete the number of the key on mailchimp API and create another and then it walking

    rsriram
    rsriram Author Team

    Hi.,

    Thanks :-) Let us know, if you find any issues in future..

    Regards., DesignThemes Support.

    Default-user
    marynouky Purchased

    oki

    Hi,

    am I allowed to use icons like “fa-cloud”? And if yes, where is a list of all available and free usable icons and there filenames?

    And how can I rate your theme?

    Best regards.

    rsriram
    rsriram Author Team

    Hi.,

    List of icons – http://fortawesome.github.io/Font-Awesome/icons/

    Regards., DesignThemes Support.

    axxonev Purchased

    Hi. Thanks for your support. How can I do to Icon Box link opens in the same window?

    rsriram
    rsriram Author Team

    Hi.,

    Kindly, refer the attached screenshot that will help you get a clear view.

    https://www.dropbox.com/s/is9nf1eo28gogfi/dt_change-target.png?dl=0

    Regards., DesignThemes Support.

    key_lime Purchased

    Hello,

    So far, we have the theme working great.

    When we go to look on our mobile devices (phones primarily), however, the header logo and the footer logo revert back to the default Dream Spa logos instead of the ones we uploaded. It works correctly on the desktop version.

    How do we correct this?

    Thank you!

    rsriram
    rsriram Author Team

    Hi.,

    Please check whether you have uploaded your custom retina logo for footer and logo in Bpanel. If you didn’t upload any logo, then default dreamspa logo will appear.

    Regards., DesignThemes Support.

    adadan Purchased

    Please can you export and send me LayerSlider sliders as it displayed in the demo?

    send it to adadan at gmaildot com

    rsriram
    rsriram Author Team

    Hi.,

    Thank you for contacting us.

    Kindly, Send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will fix it in the next update.

    Regards., DesignThemes Support.

    Hi

    I’m loving the theme but having issues with the dropdown menu.

    The top level menu works fine, but the sub-menu/mega menu isn’t working because they don’t drop down when I hover over the parent.

    I’ve tried everything I can think off but it doesn’t seem to be working. Is this a known issue? Any help would be appreciated!

    Cheers,

    Angela.

    rsriram
    rsriram Author Team

    Hi.,

    Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

    Regards., DesignThemes Support.

    kevalsd Purchased

    hello, Internet Explorer 11 are not displayed correctly czech characters. I have correctly selected google font that can correctly display and these characters. Please advice how to fix it.

    thanks slavek

    Default-user
    kevalsd Purchased

    www.kanokovi.cz

    rsriram
    rsriram Author Team

    Hi.,

    Thank you for contacting us.

    www.kanokovi.cz – We have checked your site in IE11 but works fine. So send clear screenshots of your issues.

    Regards., DesignThemes Support.

    HI, beautiful theme, very interested. Can you confirm it works fine with WooCommerce 2.3.5? Many thanks

    rsriram
    rsriram Author Team

    Hi.,

    Thank you for contacting us.

    We have not checked the theme with latest woocommerce version. Will update the theme to the latest woocommerce version and let you know.

    Regards., DesignThemes Support.

    Default-user

    Excellent, thank you. I am ready to purchase now if it OK with WooCommerce 2.3.5

    rsriram
    rsriram Author Team

    Hi.,

    We will update and let you know.

    Regards., DesignThemes Support.

    Do I have opportunity to edit a pricing tables. I have on my mind, class=”dt-sc-price” and class=”dt-sc-button small”. Here is the screen: https://www.dropbox.com/s/rb41436osli897w/editing%20pricing%20tables.jpg?dl=0

    rsriram
    rsriram Author Team

    Hi.,

    Use the pricing table with image shortcode. You can generate the shortcode from shortcode generator. You can find the shortcode generator from editor section of pages and posts.

    Regards., DesignThemes Support.

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