Support for Dreamer - Photo & Video Parallax WordPress Theme


AVAThemes supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from AVAThemes:

Our Knowledgebase has all the information you need to get started as a buyer of our themes. The Knowledgebase Center has tons of videos, tutorials and demos available to help you with your theme.

If you did not manage to find the answer in documentation and still require assistance, please contact us directly via support ticket.

Once you submit your Support Case you will receive an email notification, which includes your Support Case reference number and the approximate length of time it will take us to contact you in regards to your Support Case. Please save this email for your reference.

Support for our items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Support for third party software and plug-ins
  • Customization and installation services