272 comments found

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

is it possible to customize the header background color? If yes can i have 2 different colors for header and navigation background colors? And can i change the text color of the header?

etheme

Hello, romeo14.

This is quite easy update through correspondent css files. We can give you necessary instructions.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
treoncy Purchased

Are you planning on porting this to 1.9?

Rgds

etheme

Hello treoncy,

Sure. We will release 1.9 support update shortly.

Best regards, support team

  • Has been a member for 0-1 years

hello etheme,

Your theme looks awsome.I need a small customization in the main menu when using through mobile.I want to display only the main catogeries in the menu when user click the select catogary menu from their mobile device.Now Theme shows all main categories and sub catagaries.i only want to display sub catogaries when user click the main catogary through their mobile device.How can you help me for this customization.It will be a great help if could look into my problem.

Thank You Kasun

etheme

Hello kasunchandimal,

Email me etheme2@gmail.com. I will reply with estimates.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi

A bit disappointed with the support. Opened a ticket as the NEW label was not appearing on products to only be fobbed off with no effort even though this is on a default magento install!

etheme

Hello, amar786amar.

http://support.ethemeuk.com/viewtopic.php?f=7&t=10081&sid=3524858d845b69fc86eb7bd248c041d0

As far as i see our developer have given you necessary instructions. You will have the reply on your comment soon in the correspondent topic.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I really liked your theme. I want to know if it will work when I apply this checkout (onepage) Brazilian tool: Tool: https://github.com/deivisonarthur/OSC-Magento-Brasil-4-Pro. Demo: http://www.youcase.com.br/colecoes.html

It’s really simple tool, but it validates everything for Brazil when checking out. Please let me know so I can proceed with the purchase! Thank you,

etheme

Hello hhorigian,

This theme may not be compatible with some third-party extensions. It’s impossible for theme authors to make the theme compatible by default with all existing extensions because there are thousands of available Magento extensions. Only the “default” Magento theme is compatible with all third-party extensions, because all extensions are designed to work with it. But authors of the extension should provide detailed instruction about how to integrate the extension with custom themes, since nobody really uses “default” theme, everybody uses custom themes.

Generally all extensions can work with all themes but they sometimes have to be integrated manually. That’s because sometimes the extension and the theme override the same Magento template file so there can be a conflict. In such cases you need to customize the theme and merge two conflicting template files into one template file.

This isn’t something specific to our themes, this is general rule for all Magento themes and extensions.

Best regards, support team

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Hello, I’m trying to let the mega menu with only two columns. Today when I include some category, the menu is in three columns. I want to make with only two. How do I? Thank you. The theme is very nice of you! Regards,

etheme

Hello Piovesan,

Submit your question to our support forum – http://support.ethemeuk.com/ Our developer will reply asap.

Best regards, support team

Default-user

I’ve submited my question to your forum. I’m waiting for a reply. Thanks.

etheme

Hello Piovesan,

Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours.

Our developer will reply asap.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi etheme,

When use in mobile i can see only the main categories and not the subcategories. How can i make it to show the subcategories as well? Actually is the opposite situation from “kasunchandimal” 1 month ago.

etheme

Hello, vasmisda.

Please, submit your request on our support forum – http://support.ethemeuk.com/

http://support.ethemeuk.com/viewtopic.php?f=5&t=4&sid=8bc23e79ead3102773e474b563a1d2bb

Our developer will answer your questions.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am interested to buy the theme but can the provider make sure that is is working good with 1.6? And do they provide free installation?

Please reply ASAP

etheme

Hello, Baldgorilla1.

Our theme is compatible with default 1.6. But i can’t understand why are you using 1.6 instead of 1.9. So, i’m assuming that you have current magento store on 1.6. I don’t know whether our theme will be compatible with your existing store or not. I don’t know what other 3rd party extensions are used in your installation. They can be uncompatible with our theme. Also i want to mention that we provide FREE installation service only with default clean basic magento. May be it would be better at first to make upgrade from 1.6 to 1.9 and after that try to install our theme.

Let me know if you have any questions.

Best regards, support team

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hello, I am having troubles making your theme work on this newer version of magento (1.9.0.1). I just want to know if it’s compatible or not.

www.geveysim.net/Oomaloo

Above you will see the site where the theme is being used. ?

Thank you.

etheme

Hello adamalzoubi,

Submit your question to our support forum – http://support.ethemeuk.com/ Our developer will reply asap.

Best regards, support team

  • Has been a member for 0-1 years

I am interested in purchasing the theme and have some of pre-sales question? First I want to install your theme and make customization at local device dev environment, once I am okay with customization then later on wants to install the theme with same licence on live hosting server. Is it feasible to use same licence for installing the theme in local as well as on live hosting environment???

etheme

Hello rajesh1404,

I don’t understand your question. Your friend can use his license for development and live store. 1 license for 1 live store.

Best regards, support team

Default-user

I will be seeking my friend’s help to purchase the Dresscode theme from Themeforest. He will use his card to make the payment. We both are in different locations…How am I to download the theme and use? Please reply.

etheme

Hello rajesh1404,

I can’t reassign purchase from 1 user to another. You can use friend’s license for your store. Location doesn’t matter.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I can’t find where my PHP.ini file is to turn on short code. Can you help please, as per instructions..

Keep in mind, that theme files can contain php short codes. But in your server these php setting can be not switched on. To set them go to your php settings in: /etc/php.ini and uncomment line: short_open_tag = On

Im using 1.9.0.1

etheme

Hello, craigburke

Please, submit your request on our support forum – http://support.ethemeuk.com/

Our developer will check your issue.

http://support.ethemeuk.com/viewtopic.php?f=5&t=4&sid=cc7995c97dd3dfeb8885c74693920513

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How do I change the product configurable options to radio buttons rather then drop down on the front end ?

etheme

Hello craigburke,

Submit your question to our support forum – http://support.ethemeuk.com/ Forum usage FAQ – http://support.ethemeuk.com/viewtopic.php?f=5&t=16

Our developer will reply asap.

Best regards, support team

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