2,800,810
Total Marketplace Items3,710,238
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Hello Support jewel? how do I get the modal that appears when you click the icon of the basket because the product appears mangled. Wanted when the user clicks on it sends to the customer for the product and not open the modal.
Hello, flaviohoa.
This ajax feature can be launched on/off on the theme configuration options. If you will turn off it, you will have basic magento functionality.
Best regards, support team
I bought this theme and it is outstanding – the absolute best ever I bought – I recommend to anybody don’t bother with others get this one – the support is first class BUT WHERE DO I RATE THIS THEME HERE * five stars from me
Hello, peja.
Thank you for your feedabck! You can rate our theme here – http://themeforest.net/downloads (on the right side)
Best regards, support team
In the mobile version i see only 1 image for the products. WHY? if i want to see others images for the products??
Hello, alessandrorecchia.
This is response mode. Depending on the resolution of the mobile device, webserver organize necessary optimal view. If you don’t want to have response mode you should manually make correspondent updates in the css files (not admin panel).
Best regards, support team
how do i change the home page slider duration?
Hello, mydigitallock.
You can set it in jquery code in the file – \js\etheme\dresscode\responsiveslides.js
Best regards, support team
Thanks for the promo reply.
Hi,
I try to adjust this value but speed still the same. correct me if i’m wrong.
“speed”: 1000, “timeout”: 8000,
Hello, mydigitallock.
Please, submit ticket with your problem here - http://etheme.ticksy.com/ Our support stuff will help you.Best regards, support team
hi, there is some problem with your support site, its loading very slow and sometime it loads for minutes. sometime it does not even load.
Hello mydigitallock,
It’s hosted solution (https://www.ticksy.com/), we don’t control it’s hardware/software.
Now it works fine for me. (I see only 3 issue during last 6 months).
Best regards, support team
i’m not sure why, but i’m having headache trying to enter that support site. not sure if its region restriction, or you site too heavy traffic. i have no problem loading ticksy.com
Hello mydigitallock,
It’s very strange. If you still have issue using http://etheme.ticksy.com/ You can email your questions to etheme2@gmail.com I will forward it to developer.
Best regards, support team
Hi,
I’m having a problem here. Not sure since when i’m not able to edit my categories menu item, such as the name, meta keywords, description & product catalog arrangement.
How can i solve this problem?
Hello, mydigitallock.
Please, submit ticket with your problem here - http://etheme.ticksy.com/ Our support stuff will help you.Best regards, support team
Hello Support, when I delete a product from the shopping cart to the top he sends home page, would send the customer to the shopping cart page because then it makes more sense. Would have to edit a file to make this redirection?
thank you
Hello beatlove,
Please submit your question to http://etheme.ticksy.com.
Best regards, support team
1 -is possible show in 3 rows bestsellers / on sale / new products in home instead tabs? 2- have some block for featured products? 3- in demo, text in search box not show, Is it possible to change the color? 4-Is it possible to change the color of the header only? 5- in demo not see sale or new labels, any parts that look? 6- have some screenshots of admin panel? thanks
Hello n_ganesh43,
Submit you questions to http://etheme.ticksy.com
Our support staff will reply you asap.
Best regards
Please help! Ive installed your theme but cannot upload any images in the product information section. I get the message: Image type and information need to be specified for each store view.
Hello turnercarly,
This is not theme related issue. Ask your question on Magento’s forum – http://www.magentocommerce.com/boards.
You can search for it’s solution. I find this one http://www.magentocommerce.com/boards/v/viewthread/30805/P45/#t356912
I hope it will help you.
Best regards, support team
Hello,
I recently moved the shop to another server, a dedicated server to speed the shopping cart site up. The cart however is not loading because it seems like the template is able to read the new ip address.
How do I go about showing you the certificate of purchase for the shopping cart to function?
website: www.shophautesociety.com
Thank you Larissa
Hello, Larisa.
I’m sured that there shouldn’t be any conflict with new ip address. In any case please submit ticket – http://etheme.ticksy.com/ Our support stuff will help you.
Best regards, support team
Hi
I have installed the theme at http://demo:demo@stage.grk9creations.com/lebunnybleu/
Its not the same as the live demo, i cant see the banners and the New Products/ON SALE/Bestsellers items.
Please help, email @ muji@grk9creations.com
Hello, ghostriderk9.
Please, install basic magento software after that we will copy our files by ourselves. Please, submit ticket to our support – http://etheme.ticksy.com/ Our support stuff will help you.
Best regards, support team
Hello, how to translate ORIGINAL PRODUCTS / FREE SHIPPING / CASH ON DELIVERY / 30-DAY RETURNS
Hello, icemate.
Please, submit ticket with your request here – http://etheme.ticksy.com/ Our support team will help you.
Best regards, support team
Hello,
I have an issue with Twitter and Facebook box in the footer.
It seeems not to be working anymore, even on your web site : http://www.ethemeuk.com/dresscode/Can you fix the bug ?
Hello digitalopenminded,
Thank you for your report. Sure. We will fix it asap.
Best regards, support team
Thanks for your answer and this great theme.
I have another question.
It is written in the help documentation that the theme use google fonts library. If I want to use another font (Helvetica for example) where can I modify it ?
Is it possible to modify the value in the drop list which is displayed in the admin section (admin > eTheme > Dresscode >Theme Options > Font) ? I would like to add a font in your Google font list.
Hello digitalopenminded,
Please submit your question to http://etheme.ticksy.com/ Our developer will reply asap.
Best regards, support team
Hello, How do I disable the twitter API? My store is down because the template is using he old twitter API V1 and not the new one V1.1. I am desperately in need of help with how to remove the API totally.
Thanks Joy
Hello Joy,
Open file \app\design\frontend\default\dresscode\template\page\html\footer.phtml find and delete
<?php echo $this->getChildHtml(‘twitter_feeds’);?>
Best regards, support team
Hello support I would like to know how do I increase the number of words in short-description of the product. Which file I need to change to be doing this. thank you
Hello flaviohoa,
Please submit your question to http://etheme.ticksy.com/ Our developer will reply asap.
Best regards, support team
although it’s a good designed theme the product page is poorly designed. It’s so messy. I had to re-design it!
Hello, erdemece.
Definitely will make some update for the product page. thank you for you notice.
Best regards, support team