268 comments found

umdt Purchased

after nearly a month working with this template, i give up and decided not to use it on my site.

I would like to be refunded please.

etheme

Hello, umdt.

Unfortunately we don’t process payments. You should forward your request to envato stuff.

Let me know if we can some howhelp you.

Best regards, support team

Hello, I need to understand more about the new update. what has really changed? explain me with details or video if possible. How do I make the last update without losing the changes I made on the subject. thank you

etheme

Hello,

Please check updates section in item details tab.

Best regards, support team

Default-user

by vqmod file I make all any changes? I can not understand what really updated? has a zoomed image to show the differences? thank you

etheme

Hello mauricioramisses,

We rework core files changes. Before our theme overwrite OpenCart core files. Now it doesn’t. We make changes to core features using vqmod plugin.

Best regards, support team

Just want to say that I enjoy using this theme a lot! Great job in creating it and even better support from the team. =]

etheme

Hello VickysOS,

Thank you! Don’t forget to rate our theme :)

Best regards, support team

Hi,

I have enabled this theme on my site and it has broken every page with undefined variables. I have followed the installation guidelines step by step and do not understand why this happening. I have logged a ticket but have not heard no response the whole day http://etheme.ticksy.com/ticket/132749. Can some one please respond and my issue can be corrected. My website can be seen at http://www.terryfashions.com. thanks

etheme

Hello. trevk15.

Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours (except holiday seasons which might take longer).

So, you will be replied on Monday.

Best regards, support team

peja Purchased

Hi, Bought your Theme a while ago – Is it possible to use the Theme with Opencart Version 1.5.0.5? This version is heavily tailored in default with lots of tailored extensions for this version. If it can be used with 1.5.0.5 can the slider 2 parts be one part fullwidth slider responsive? – also can you help to make all extensions work with the Template?

etheme

Hello, peja.

1. Our theme should be compatible with 1.5.0.5

2. There is no such option for the slider.

3. Of course we can help to make some extensions compatible with our theme (if they are not). Please contact etheme2@gmail.com We will discuss the details.

Best regards, support team

Hi,

I am running opencart v1.5.5.1. I would like to install your theme in my running store. Would you provide installation help if i r run into any issues after purchasing?

Regards

etheme

Hello, bhuvan1277.

There is video tutorial how to install our theme – http://www.youtube.com/watch?v=11dO86S560I You can use our ticket system and submit as many tickets as you want if you will have issues with the installation. But i should mentioned that our theme is fully 100% compatible with default opencart software. There may be some issues on the ready customized store if you have aby 3rd party extensions. Let me know if you have any questions.

Best regards, support team

Default-user

One of my friends purchased your theme but his site broke after using your theme.

My store cannot send email to customers because of the theme(I’ve tested other themes)what can I do with that?

etheme

Hello, lydia2012.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will check your issue.

Best regards, support team

memop71 Purchased

Hi: I was checking my SEO on google and I found one link posted here by armen323 on page number 8. He wrote a post asking about: “How can I change the color of the top men from black to white.. same way as this site (my URL shop)” this link hurt my SEO on google….can you delete this link or post please? thanks you very much ;) kind regards

etheme

Hello, memop71.

We can’t remove the posts from the comments section. We haven’t access. You should forward your request to envato stuff.

Best regards, support team

memop71
memop71 Purchased

ok thanks

How to replace cell phone number from the footer. It is showing the same phone numbers by default. at footer.php file there is no entry for “cell phone number”. How to fix this ?

etheme

Hello tecworth,

Submit ticket to our support system – http://etheme.ticksy.com/ Our developer will reply asap

Best regards, support team

Default-user

I submitted a ticket (Ticket #137951)...... “It appears that you are not trying to understand my query fearing that if you understand you have to answer my query which may force you to take some extra effort to solve this issue. You are just going around my query without giving proper answer. I feel that there is no point in communicate further with you anymore in this regard.”

etheme

Please, submit some screenshots with explanations and directions (to this ticket). May be this will help our developer to understand you better.

Best regards, support team

Hey mate.. I am using this theme for my friend’s boutique..

Social widgets are not appearing somehow. I am using the latest version of this theme.

I tried changing social accounts (twitter and fb) in Extension module as well as footer.php..

Regards..

etheme

Hello rahulrulez,

Please submit ticket to http://etheme.ticksy.com/ Our developer will reply asap.

Best regards, support team

hello. Do you have this template for Joomla? Thank you.

etheme

Welcome :)

Category descriptions suddenly disappeared from my top menu mouseover. I checked admin side and found that there is data in the category description field. I guess by mistake I made change somewhere. Can you suggest me where should I look for the fix to bring it back ?

etheme

Hello, tecworth.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will check your issue.

Best regards, support team

How can I change / replace the four icon type pictures at Custom Product Block ? I have created a ticket on this (Ticket #142746) but no reply yet.

etheme

Hello tecworth,

It’s in files /image/dresscode_images/custom_block_item_1.png … 4.png Today is public holiday at our country. Our developer will reply tomorrow.

Best regards, support team

Hi. I have installed this template but all are wrong, the top menu does not working, you can see it here how it look http://klothz.com/

please can you explain me what is the problem?

thanks

Default-user

please can you help me with this template? I have installed in correctly but I see there many errors. ex. when I click in “MY ACCOUNT” is Notice: Error:.... and in other pages the same error. please tell me how to fix.

thanks

Default-user

ok I have solved. this is not compatible for 1.5.6 but only for 1.5.5.1

etheme

Hello mosei1,

Did you use theme files from “www-1.5.6” folder? Check if you use latest theme package.

We will release new update this week. It will include OpenCart 1.5.6.1 support.

Best regards, support team

Is this compatible with opencart 1.5.6.1

etheme

Hello freechoiceworld,

Our developer is working on 1.5.6.1 compatibility update. It will be released in 2-3 days.

Best regards, support team

Default-user

thank you for fast response

etheme

Welcome :)

great work

etheme

Hello, webduck.

Thank you very much! Please, rate our theme.

Best regards, support team

hi there. I have one error in this theme. when I want to buy one product can’t do it because says error “syntaxError: Unexpected token>”

can you tell me how to fix this please?

thanks

Default-user

my site www.klothz.com

etheme

Hello mosei1,

Please submit ticket to http://etheme.ticksy.com Our developer will reply asap.

Best regards, support team

Hi. I have problem with checkout, when I try to buy product and click checkout nothing happen and the page “checkout” is not the same with demo that you have. my site www.klothz.com can you help me please? thanks

etheme

Hello, mosei1.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will check your issue.

Best regards, support team

Dear customers! If you encounter any problems or have questions once you purchased our theme feel free to drop us a notice at http://support.ethemeuk.com/

Work time: 10.00 – 20.00 GMT + 2 (Monday – Friday)

I have a person overseas who I wish to use to populate the website i have purchased. How can he download it so he can do this for me.

etheme

Hello claudio,

Download theme package – “All files & documentation” and “License certificate & purchase code” from download section in your themeforest account and give them to your developer.

Theme package include Documentation.

Best regards, support team

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