272 comments found

tsclub Purchased

Hi, we opened a ticket 3 days ago. The theme doesn’t work, we can’t set the homepage and the checkout page is not working too. When can we get an answer for the ticket? Thanks

Default-user
tsclub Purchased

replied

etheme

our reply is the last :)

Default-user
tsclub Purchased

All done. Thank you, good support!

Hi, great theme and works nicely on my local test system. When installed on the server with a fresh OC 1.5.5.1. no CSS is loaded and i receive a DB twitter error. Any idea?

etheme

Hello, hagelslag.

Did you use binary method for uploading files on your webserver? Please recheck. If you still have problem, please submit ticket here – http://etheme.ticksy.com/ Our support stuff will help you.

Best regards, support team

masama1 Purchased

How can i add more item to drpmenu just next from search box in header?

etheme

replied

masama1 Purchased

How can i add more item to drpmenu just next from search box in header?

etheme

Hello, masama1.

You can add them manually in this file – \catalog\view\theme\dresscode\template\common\header.tpl

Best regards, support team

Default-user
masama1 Purchased

This is result: Notice: Undefined variable: text_option_3 in /home2/alt207/public_html/vqmod/vqcache/vq2-catalog_view_theme_dresscode_template_common_header.tpl on line 239

etheme

Please, submit ticket with you problem here – http://etheme.ticksy.com/

Best regards, support team

come on man, realy ? why did you build that “theme panel”, to keep links hard coded into contrller files ?

etheme

Ok, we will check the above mentioned issue.

Best regards, support team

SmartDevelopment

could you please post a public changelog, you had 2 or 3 updates in a week, and no changelog. what’s new, what was wrong, we need to know this kind of stuff thank you in advance.

etheme

ok, we will do such update.

Best regards, support team

Hi, Is there an 18+ age restriction add-on for this theme which I can have before my site can be accessed.

regards Oz

etheme

Hello, Adultpleasures4u.

I don’t know such add-on and if it exists i don’t know wether it is compatible with our theme.

Best regards, support team

Hi, great theme but I have a problem with ZOOM on the product page. I didn’t install your sql files, but all files are copied.

On the product page I can see a zoomed photo but also I can see a thumbnail below. There is an error – line 264 column 267 – Error: Bad value useZoom: ‘zoom1’, smallImage: ‘http://..../cache/data/products/2-278x218.png' for attribute rel on element a: The string ‘zoom1’, is not a registered keyword or absolute URL.

What is wrong ?

Regards, Michael

etheme

Hello, imondastudio.

please submit ticket with your request here – http://etheme.ticksy.com/ Our support stuff will help you.

Best regards, support team

hello author… ive sent two tickets concerning my sub categories not working. can someone please respond soon as i need to launch my eshop. many thanks

etheme

Hello, 1Dannykay.

Unfortunately our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We will try to reply asap.

Best regards, support team

Hi,

I want change my open cart theme, with dresscode theme with all of content, how can i do it?

etheme

Hello, jeremiajefri.

You should follow our installation instructions from the source package. Did you see them? Do not forget to make a backup.

Best regards, support

bran1m1r Purchased

Hi, I just bought your Theme, so far it works. I had to rename some $PHP variables because it changed from $[‘text_cart’] to $[‘text_shopping_cart’] .. But I managed it so far. I got one little Problem tho. On the upper right is the Search Box, and the search box already suggests Apple & Canon … how can I delete these suggested things. I dont want it to suggest anything. I would like to have it empty

EDIT: I found the Header.php where I can rename the two suggestions – but I dont know how to delete them

etheme

Hello bran1m1r,

It’s /catalog/view/theme/dresscode/template/common/header.tpl file.

Go to Admin panel :: Modules :: Dresscode Theme Custom Menu Block set Disable for “Status:” option.

If you have more questions please submit ticket @ http://etheme.ticksy.com/

Best regards, support team

Default-user
bran1m1r Purchased

Thank you again. I was able to get the desired results :) Thanks. Best regards

etheme

Welcome :)

Could you please get back to me asap Ticket #50630

etheme

Hello spirals,

Replied in ticket.

Best regards

Hi I was wondering if you can have a third “child” in the menu system? Please see http://www.roguerebellion.com/shop/ and under the children’s menu, i really need it to go another level. I have submitted a support ticket too.

etheme

Hello spirals,

Thank you for your ticket. Our developer will answer you asap.

Best regards, support team

hello author, i have submitted a ticket 3 times for the same issue, my subcategories are not functioning properly, when i click on the womens tab , it directs to men, and all the tabs do that, even though the contents points to the right link.

etheme

Hello 1Dannykay,

What is tickets ids? I will check them.

Best regards, support team

hi, got the same problem as tsclub, nothing appears at home page, and registrations doesn’t work at all =(

etheme

Hello germanx32,

Create ticket @ http://etheme.ticksy.com. Our developer will check it.

Best Regards, support team

Default-user

i cant open your link, getting error constantly…

etheme

Hello germanx32,

It’s SaaS support system. We don’t control it’s servers. Please try again. I never experience such issues. Try to use this link http://etheme.ticksy.com without . (dot) at the end.

Best regards, support team

my ticket id is 4321138

etheme

Hello 1Dannykay,

I don’t see ticket with this id. It has 7 numbers, but current tickets has only 5, for example 50744.

Best regards, support team

Hi could you please respond to the questions in ticket #50952 asap as i wanted to finish this website this weekend. Love the theme just a few minor questions.

etheme

Hello spirals,

Replied in ticket.

Best regards, support team

Hi, Is this support Arabic language (RTL)? regards,

etheme

Hello, omranmirza.

Unfortunately we haven’t such option.

Best regards, support team

Hello.

The Top Slider does not work! You gave the excuse that it was the language, I installed the theme in a new domain with opencart 1.5.5.1 original and does not work!!

Opencart 1.5.5.1 Language: PortugueseBR

“Google Translator”

etheme

Hello, webmazieri

Please, submit ticket – http://etheme.ticksy.com/ Our developer will check it. Also, provide your ftp/admin credentials.

Best regards, support team

mrchicho Purchased

Awesome theme, and Great Support!

etheme

Thank you!

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