96 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Ukraine
modello Purchased

Hi! where can I download updates?

etheme

Hello modello,

Go to Downloads section in your themeforest account and download latest package.

Best regards, support team

Default-user
modello Purchased

Thx for quick reply,and thx again for great work!

etheme

Welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Does it support RTL languages ?

etheme

Hello, aaldhahri.

Unfrotunately there is no such option in this theme. We can offer you our opencart theme with RTL support – http://themeforest.net/item/neocart-premium-responsive-retina-opencart-theme/5292532

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Ukraine
modello Purchased

Hi,have a few question: 1.tell me what and where to register a code to the footer was not hidden? constantly 2.Powerfull admin panel,I installed the template and I still had an old, ugly admin panel of oscommerce, I did something wrong? 3.hether in fancy box when you hover over the image so that it does not open in a window, and on the example of the law, and if so would be very grateful if you tell me what code should correct?

Default-user
modello Purchased

4.when choosing a product with the right, there is a window with CUSTOM_BLOCK_TEXT, tell me which file to change it and is it possible to remove and if so, tell me again what files to look for.

thank you very much for your help

etheme

Hello modello,

Please submit ticket to http://etheme.ticksy.com/ our developer will reply asap.

Best regards, support team

Default-user
modello Purchased

Thx,can you tell me,how to use the files. diff?its updates files?how to use this files,and 1 more question can you do to change the faq of your template by how to install updates and more stuff that you constantly divert stupid questions at first glance?

Default-user
modello Purchased

because for example the information that came with the download, it is very small, for example when I acquired this template realized that your template changes the admin panel … no, it turned out I had all the old

Default-user
modello Purchased

its realy very need faq,how to change fancy box settings,how to use banner settings and many many more

etheme

Hello modello,

>>> can you tell me,how to use the files. diff?

You should be familiar with SVN. You can find more info about diff files here – http://en.wikipedia.org/wiki/Diff

>>> how to install updates

Method 1) Upload files from latest theme package. Method 2) Apply .diff patch files. (You should be familiar with SVN).

>>> its realy very need faq

We will think about your advice. If you have any question: 1) check documentation, 2) submit ticket to http://etheme.ticksy.com/

Best regards, support team

Default-user
modello Purchased

if I found the documentation answers to my questions, I would not write to you.

etheme

OK, thank you.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Ukraine
modello Purchased

You write in documentation: using cloudzoom(http://www.starplugins.com/cloudzoom) but I did not work so gallery, image inside and not the right, zoom in and out with the mouse wheel does not work, and so much more my web www.mosqclothes.com(you can see for yourself)

etheme

Hello modello,

Submit you question to http://etheme.ticksy.com/

Best regards, support team

Default-user
modello Purchased

Ok,thx,i write 1 hour ago,didnt have any answer at this time, i understand have a lot people with a lot question,but just imagine if I’ll wait for answers for so long when I do website))))

etheme

Hello modello,

Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours (except holiday seasons which might take longer).

We have a quick response time, it’s OK for some author at TF to reply on requests during 2-3 business days.

Please note tomorrow is public holiday in my country.

Best regards, support team

Default-user
modello Purchased

ok,thx,happy holidays!

etheme

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
etheme

Hello :)

How can i help you?

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello etheme, I am interested in this theme and would like to know if this theme can have a completely dark background (even the product pages) and full screen background images? I am trying to do something like this: winstonflowers.com Thanks in advance. Cheers.

etheme

Hello, chabsta.

Required customization can be done through correspondent CSS files. Our developer can send you necessary instructions. Or you can use our customization service.

Let me know if you have any questions.

Best regards, support team

Default-user

Thank you. I will purchase the theme and get in touch with your dev team.

etheme

Welcome.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can this template be installed over an existing 2.3.1 os commerce installation? Are instructions included which files to replace and alter to install over existing osc install?

etheme

Hello, chandrika12.

There may be some conflicts with you existing installation. We don’t know what 3rd party extensions were installed with oscommerce. Our theme is compatible with default basic 2.3.1 But i can’t give you 100% garantee that it will be 100% compatible with your current website.

Best regards, support team

Default-user

ok, thankyou.

etheme

You are welcome!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great product, and great support!!!

etheme

Hello, dynamiclink.

Thank you very much!. Please, rate our theme.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I just purchased this theme yesterday and I have a few question to ask.

First and the most important things, how to install the diff patch? I have no experience with PHP so I really need a step by step of doing this. Well, if you have the merged file of the OS Commerce with patch installed already, thats even great. I’m using the latest version of OS Commerce.

For the Hideable footer, where or which section to change the contact info as well as the phone number in the header.

Looking forward to hear from you soon.

Sincerely,

CyberDaeng

etheme

Hello CyberDaeng,

Simply upload files to install theme. You should be familiar with SVN to use diff files. It includes theme update patches.

Submit other questions to http://etheme.ticksy.com/ our developer will reply asap.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I followed your Youtube guide, and your folder was different to mine followed the rest of the instructions and it lead to this when entering my URL

Warning: include(includes/configure.php): failed to open stream: No such file or directory in /home/front/public_html/includes/application_top.php on line 28

Warning: include(): Failed opening ‘includes/configure.php’ for inclusion (include_path=’.:/usr/local/lib/php’) in /home/front/public_html/includes/application_top.php on line 28

Warning: require(DIR_WS_FUNCTIONScompatibility.php): failed to open stream: No such file or directory in /home/front/public_html/includes/application_top.php on line 41

Fatal error: require(): Failed opening required ‘DIR_WS_FUNCTIONScompatibility.php’ (include_path=’.:/usr/local/lib/php’) in /home/front/public_html/includes/application_top.php on line 41

etheme

Hello, Frontlineairsoft.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will check your issue.

Best regards, support team

  • Elite Author
  • Europe
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Dear customers! If you encounter any problems or have questions once you purchased our theme feel free to drop us a notice at http://support.ethemeuk.com/

Work time: 10.00 – 20.00 GMT + 2 (Monday – Friday)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have a client using the Dresscode theme for oscommerce, but he doesn’t have the code. I have support questions. What should I do?

etheme

Hello, johnrand.

Who have bought our theme? What user?

Best regards, support team

Default-user

Can I reply privately?

etheme

you can send me mail – etheme2@gmail.com

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Guys,

You did great job, amazing theme… Where do I have to provide FTP access for free installation?

Thanks in advance!

etheme

Hello v-design-us,

Create a topic at http://support.ethemeuk.com/ and PM personal data to “support” user.

Best regards, support team

Default-user

Hi Support Team,

I have unlocked the forum with the purchase code. Now I don’t understand two things: 1. Where do I have to create a Topic, with what Subject and what information do I have to provide in this topic? 2. How am I supposed to send PM when I don’t have permissions to do it.

It will be very good if your support system is more simplified.

Waiting for your reply!

etheme

Hello v-design-us,

1) No strict rule for topic and content. Create new topic in Dresscode – Responsive osCommerce Theme forum. Example: Topic – “Installation request”. Content – “Please install theme on my store www.mystore.com. I PM server details to support user.”

2) You should get permission for PM after you add purchase code. What is your forum user name, I will check it.

Best regards, support team

Default-user

Thank you for your fast and kind reply.

I have create a topic, but I’m still not able to send PM to the “support” user.

Please let me know how to proceed!

etheme

Replied on forum

Default-user

Thanks again for the instructions on how to send PM, but as I said, I don’t have permissions to do it. I’m receiving the following message: “We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.”

etheme

I fix your permissions

Default-user

Thanks! Credentials sent. How long time will take the installation process?

etheme

It’s 11 pm at our location. We will continue on installation tomorrow.

Default-user

Thanks! Please let me know once the installation is completed.

Default-user

Hi etheme,

Thank you for the installation but there is one missing image: http://www.monjacket.com//includes/lang ... e/icon.gif Could you fix this issue, please?

Thanks in advance!

etheme

Hello v-design-us,

Done.

Best regards, support team

Default-user

10X

etheme

Welcome :)

Default-user

I’m trying to change the slider images following the instructions from your documentation 4) Slider – top

Change slide options To change slide option goto: Admin panel – Tools – Banner manager – Choose needed banner – press Edit button. To change slide URL edit Banner URL: field. To change slide image upload new image to Image: field.:

But unfortunately when I upload new image, nothing happens. Can you help with this issue, please?

etheme

Hello v-design-us,

Submit your question to http://support.ethemeuk.com/ Our developer will reply asap.

Best regards, support team

Default-user

Thanks! Done!

etheme

OK, our developer will reply asap.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey fellas ordered your oscommerce template a little while ago. I have not been able to get the buttons in the middle of the home page to disappear. ie “our products , free shipping, cash delivery can you help me?

etheme

Hello mflaggjr,

Submit your question to our support forum – http://support.ethemeuk.com/ Our developer will reply asap.

Best regards, support team

  • Bought between 1 and 9 items
  • Bulgaria
  • Has been a member for 0-1 years

Hey etheme, We setup your theme for a client and all is GOOD (THNX for that) :) BUT, we have a big problem with the loading speed in IE (Its terrible)..

We have not made many changes in the theme so we are really confused what could have this effect.

I really hope that you can take a fast look and give me feedback about what is broken or what to do so we can fix it. THNX again for a great Theme we are also using your OpenCart one. ;)

Clients website: www.ungerne.dk !

BR Thomas

etheme

Hello Thomas,

Submit your question to our suppor forum – http://support.ethemeuk.com/ Our developer will reply asap.

Best regards, support team

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Do you sell Themes for Gambio https://www.gambio.de? (page is just in german langauge available) Its basen on OsCommerce. OsCommerce stopped development years ago. Am i wrong?

etheme

Hello ideegrafik,

Nope, we don’t create themes for Gambio.

Best regards, support team

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