Due to the high amount of support request we’ve finally managed to get a dedicated support forum running. Please post your request there so we can make an archive that will help people with the same issues as your’s.

Kind regards,
Duotive team.

Reply sent via inbox since passwords were included. Thank you so much. Best support on a theme EVER !

hello,

Can’t seem to install the theme. Using the Wordpress install page but nothing happens. We really like the theme and it was just purchased a couple of days ago.

Please assist!

thank you, Tom

After spending thousands of dollars here and elsewhere on themes I have to say this is the BEST theme author ever. SUPPORT IS AMAZING . I highly recommend this author!

Can’t wait to buy Duotive 3!

Hi,

Great work on the theme! I would like to know how can I make the slides move slower? (6 seconds)

Where can I change that?

Thanks!!

Mike.

Hi Duotive,

Need your help for http://envogueuae.com/, on the home page slider and even on menu tab while using IE9 there is grey text shadow and on the menu name services it shows text which does not exist “event” while accessing drop down.

Hi Just want to add that on IE 9 width is not fitting the screen and same error of mixed words on menu with drop down option is appearing on chrome too. i have added below code as per your recommendation earlier to change the text color on slider.

/* Custom CSS */

nivo-slider-wrapper .nivo-caption h3 {color:#E01B1B !important}

nivo-slider-wrapper .nivo-caption span.content p {color:#E01B1B !important}

intro-text p {color:#E01B1B !important}

please help.

Where are breadcrumbs? I have them enabled, but they aren’t showing up. When I firebug the header area, it shows the header code is not there…However when I in the header PHP file, there show_breadcrumb() function is present.

Not sure what I can do to get it working. Any help would be greatly appreciated.

Thanks a lot.

P.S., I can’t register for your support forum for some reason. I entered in my purchase code, my browser closed while I was half-way through the form on the next page, and now when I try and get back there, I am asked for my purchase code again. However this time, it says this code has already been confirmed, bypasses the registration page and brings me to a login screen. I never finished filling out the form so I don’t have login credentials.

Please help fix this

LOL , the one video I didn’t watch, because I had already installed it. Thank you very much…Don’t I feel like an idiot….I appreciate the speedy response. Also, I just sent an email to the email address that was in the documentation.

Thanks again

hello duotive, I still love the theme! having trouble getting VIMEO link to stick under wp-admin/admin.php?page=duotive-panel&settings. I keep pasting and then update and it disappears.

Hello,

I bought you theme. Great job. It’s very good. I try to register on your forum but I can’t. I put the code from the licence. Because I can’t register I have few qestion.

1. How to change the high of the slider (full width slider). I mean where I have to change the size 465px into 510px.

2. Could I change the menu into my own graphic and I will be grateful for any sugestion.

3. How to change the dark theme into a little bit lighter? The light theme is to bright.

I will be grateful for help.

Greetings

Gosia

Hello,

where are the customs fields? i don’t find them on the post add page

thanks

Hi, Can I paginate a gallery page? I can put only 20 items for page but if there is 21, this one disappears of the page.

thanls

Hi! Your theme is great! I bought it long time ago for my personal website but I didn’t manage to install it e work on my project Now I’m trying to work on it Jus one question: is it possible to have dummy contents?

Having issues with the homepage slider. I’m sure its something simple and I feel like a moron for asking. Please help.

Thank you so much.

Yves.

We are considering your theme for our corporate site, but was curious about the sidebar options. We ideally would need the sidebar on the left and the ability to have the Sub Nav menus in accordions. . . is this an option? The other big thing we need is Google Event Tracking on the accordions, so we can track what items people are clicking on. . . both in the sidebar nav as well as the content accordions. I can give you more info via email if needed.