2125 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there !

Apparently the support is not available at the moment.. So just a quick one: I have many pics in a portfolio and there is no pagination. How can i get to change pages?

Thanks a lot

Paul

duotive

Hi,

The second question within the F.A.Q section is what you’re looking for. Here’s the link: http://themeforest.net/item/duotive-three-complete-wordpress-template/faq/232555

Sorry about the support forums, we’re working on it. Hope this helps!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi again..

Yes, it seems easy but… f. now go to Duotive Admin Panel and repeat step c. for the new sub-page and sub-category;

When i go to duotive panel to repeat step c, i cannot see or find the sub-category nor the sub-page in the “page to deploy”...

.. sorry to bother you with this…

duotive

Hi. Did you create them? :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

yes i did, exactly as requested…

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

it’s the sub category that doesn’t show in the Duotive panel Portfolio… the page is ok

duotive

subcategory has something inside? it needs it inside.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

something inside? what do you mean… I created a category and put the main category as parent… that’s it..

duotive

Posts inside the sub category. It does not show up if it’s empty.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

yes it’s empty… all the posts are in the first category… no? how can they be in the sub category as well ?

duotive

You just have to select them to be in the subcategory. Simple as that. They can be in the parent and the child too.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
turner2f Purchased

How do i recover my username or password to my membership.

Is the support desk active again?

duotive

It will be online soon. The username and password should work from the other forum, if the import worked as i expect it to.

turner2f
turner2f Purchased

OK. but how do we RECOVER in the event we lost our login credentials?

duotive

Just create a new account. You are all free to register again. But from what i can tell, it will not be lost. We have all the posts and all the users in the new platform. If you have problems that need immediate attention, just email me and i will take a look.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

So sorry but how can i select them ? in Categories?

duotive

On the post you want to add in a sub category you have on the right hand size a box with all the categories and sub categories listed with checkboxes. Check the ones that you want to add the post to.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

ah ! I don’t know why I asked ! Yeah i knew how to select… But still not working… don’t understand what i did wrong.. I went through the process as described… still no pagination..

duotive

The process describes how to make filters at the top of the page, and not paginations. Do you have the WP-PageNavi plugin installed and enabled?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Ok, that’s what i needed… :( sorry i wasted your time, I will buy one of your theme as they are awesome !! and you are especially patient and nice..

duotive

:) No problems. I am glad we solved it :D

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
NWM Purchased

I realize the support forum is down, but I have one quick question. I have updated the Twitter widget with the latest update, but it is still not working for my client.

She tried activating it and all she gets is the following:

Recent Tweets
12:00 AM - 01 January 1970
Follow on Twitter

Not sure why those dates are showing. Any clues? Thanks.

duotive

Wops. This is why i have this comments. I missed this one. Please send me an email to duotive at yahoo dot com with your WP and FTP details and the description of the problem and i will take a look.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
eddietmh Purchased

First of all, it’s a brilliant theme. Love it!

The issue is that I found problems making a gallery page private. Is there any way I can solve it?

And how can I visit your support site? Is there a registration page for me to create an account?

duotive

Thanks for your kind words. You can only have private galleries if you password protect a page and have a default wordpress galley. How to password protect a page: http://www.youtube.com/watch?v=EXGZjJqm9LU .

Also the support forums are rebuilt as we speak so at the moment they are not available.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

I’ve had some problems logging into the Duotive forums, I’m using my theme forest log in password but it’s not working?

duotive

Did you read what it said? It is under maintenance, we are making a redesign. Until it’s done feel free to ask questions over mail to duotive at yahoo dot com.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom

My login details do not work with the support forum and I can not pass the login dialogue to find a way to create a new account.

duotive

We are working on the forums. The dialog says that. You will be able to login or create a new account when it is done.

duotive

Also if you need help with anything, feel free for the time being ( please with small questions ) here – duotive at yahoo dot com. Also tell me that is sarumbear so i know that it’s you :) I remember the account name so no proof or purchase is needed.

  • Has been a member for 1-2 years

I just recently moved my site over to a new server. I can’t figure out how to get the post to only display the SUMMARY vs the whole post. Can you please direct me on how to fix it. http://kittybradshaw.com

duotive

Please go here – http://themeforest.net/user/duotive – using the account you have purchased the theme, and send me your WP and FTP details and your question, using the contact form in the sidebar, so i can take a closer look.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

read ur blurb about plugins, does this theme support the major shopping cart plugins? Thx! Amazing theme…can hardly wait! Opps, sound like a fanboy…

duotive

Thanks for your kind words. :) If the plugin has jquery compatibility mode enabled and the jquery is correct yes, it will work. I say this because the theme uses mootools for the slideshows, and if the plugin does not have that, it will break. I did not test out any plugins, unfortunately.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi I have files in my media library and I was wondering how to get them into a portfolio? Right now I have it set up for the image to pop up in modal but only the featured images of the different posts pop up not the ones under the specific categories.

duotive

Hi. You have to use the portfolio templates that can do that. Those templates are the ones with the slideshow modal in the name :)

Default-user

I have the page set up as a portfolio 2 column template with the posts image behavior as open image in modal and I still only get the featured image

Default-user

I switched it to the slideshow full 2 columns modal and same thing … only the featured images. If I do the sidebar – slideshow, I get all the images in the post HOWEVER the featured image is different then the one I chose. =\ This theme is defeating me

duotive

Please send me an email with as many details about the problem as you can and your FTP and WP details and let me see what i can do. The email is duotive at yahoo dot com.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi, I’ve a problem in my blog page, in the bottom, the page numbers are not shown, due to this problem I can’t see my old post. Can you help me please? Thank you

duotive

Hi. You did not watch the installation video tutorial. You need to install this plugin – http://wordpress.org/extend/plugins/wp-pagenavi/

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I can’t access support.duotive.org and I lost my password.

duotive

You did not read the message that the forums say. It said that it’s under redesign, that is why you cannot access it. If your problem is urgent, feel free to mail me to duotive at yahoo dot com and i will take a look. If not, the forums will be available soon.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ianna03 Purchased

How i can insert a comment form in a “Galery – Duotive Fullwidht – One Fifth” Page? i sign “Enabe Comment”, but in the page doesn’t appear? Is it possible insert a share button (facebook, twitter, ecc)?

duotive

I can help you add the comment. The share buttons are complicated and not always work. If you want the comments box, please send me a request to duotive at yahoo dot com and i will see what i can do.

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