-ACODA-

-ACODA- supports this item

Supported

This author's response time can be up to 1 business day.

3829 comments found.

hello, visual composer plugin is causing issues with dynamix theme and all of my pages are ruined. Kindly help, here’s the link http://6astudios.com/about-us/

Hi,

Have you updated to the latest version of the Theme and have you updated Visual Composer? See here for updating Visual Composer ( once you’ve updated the theme ) http://acoda.com/troubleshooting-guide/

Hi, I tried registering on http://acoda.com/ Added email & purchase code but received no mail yet. How long usually it takes to receive login credentials?

wow, amazing to see how slow the response is. btw, still no email from system.

Hi,

My sincerest apologies for the delay – it seems the email address you’re using on the Help Center cannot be contacted. I’ve tried sending an email manually and I’ve noticed that it bounced back too.

Thnx for replying, I emailed you my alternate address. Hope it will solve the issue.

Regards

Hi
I’ve a few question
1. tell me please if there is an opportunity to auto-update the theme or I need manually download the new version (zip) and install it?
ie interested auto-update as plugins or themes from the official repository WP (just click on the UPDATE button)
2. I know that under the terms of the license I can use the product only on one site.
But I always make a copy of the site on localhost (to check for updates, etc.).
Will I be able to work with your product on my localsite and on a real site with one purchase code?
Will I be available all the features (except for auto-update, which I do not need on localsite) without entering a key in the localsite?

I am using video for my slideshow – on mobile, the video does not show and the text is off. is it possible to turn the slider off on mobile? so it only shows on desktop? I have checked through settings and not seeing it.

thanks,

Hi,

What slider are you using?

Since the last WP update (about a week ago) Visual Composer in stopped working in DynamiX and I cannot edit my pages at all. How do I solve this?

I followed the steps, but when I try to install the plugin again, I get this message: Fatal error: Class ‘TGM_Bulk_Installer’ not found in /home/content/n3pnexwpnas02_data01/19/3085419/html/wp-content/themes/DynamiX/lib/adm/inc/class-tgm-plugin-activation.php on line 1713

Still no reply to my latest post. How do I update the theme? It does not appear on the list of automatic updates in WordPress.

Hi,

Can you post onto the Help Center @ http://acoda.com/forums and support will be able to help you.

Hi, I’m using Zaxaa Member for my virtual conference, and the “forgot password” button isn’t working for member log in. So I asked this to the customer service and this is what they said: ——– There is an error in your page. : Uncaught Error: Syntax error, unrecognized expression: a[href^=#]:not([href=#])

It could be from your theme or any plugins. Please try to change your theme ——–

But at this point changing theme isn’t an option. Is there a way to fix it without changing my theme? I bought the theme so I would like to use it.

Hi,

Have you updated to the latest version of the theme? The latest version fixes that particular error. If you have, it will be related to a plugin.

stamal

stamal Purchased

I had problems with Visual Composer and you sent me info how to update the plugin. I followed the steps to uninstall the plugin, but when I’m trying to install it again, I get this message: Fatal error: Class ‘TGM_Bulk_Installer’ not found in /home/content/n3pnexwpnas02_data01/19/3085419/html/wp-content/themes/DynamiX/lib/adm/inc/class-tgm-plugin-activation.php on line 1713 I undestand there can be a problem with the outdated version of the theme. How do I update it?

Hi,

You can download the latest version of the Theme and within the DynamiX folder, you’ll see the ‘plugins’ folder that contains the js_composer.zip. You can unzip this folder and FTP it to your server /wp-content/plugins/ and replace the js_composer folder there.

I hope that help?

Hello Acoda team ! I have a problem registering to your website to ask you a question about a theme that i bought (Dynamix) ! I try to go to your support page (http://acoda.com/acoda-login/?login=failed) and register with my valid support key (from envato account) to ask you a simple question, but it says that i’am already registered and i have to contact you! I never went to your website to ask you something since i bought Dynamix 2 or 3 month ago, strange isn’t it?... Does the envato key items that i entered in my Dynamix wordpress theme may be recognized by your systeme so it’s not working to ask you on your support website? ok but where can i contact you ? it’s not written, so i put here my question. First, thanks for your beautiful theme that i really like ! great job really ! Here my question : - How do i change the language on the portefolio choosing button (for categories check)... I have traduced the theme with polylang pluging, but the button still say “all” by default and i don’t know where to change it, from english to french. (here is the exemple page : http://www.premiersite.fr/test-portfolio/)

Can you answer that question please ?

I’ve just tried replying to you and it won’t let me. How strange. Do you have another email address I can send the password to please.

Fingers crossed that’s gone through, sent to gmail one. Once you’ve received it, flag the posts here so your emails don’t get spammed :)

Done and received ! thanks a lot ! :) see you in the forum

Suddenly your theme update from 21. April causes an error:

Fatal error: Uncaught exception ‘Exception’ with message ‘fetch – Unknown storage engine ‘InnoDB’

Query: select * from wp_revslider_css where handle = ’.tp-caption.medium_grey’’ in /home/.../public_html/wp-content/plugins/revslider/includes/framework/functions.class.php:14 Stack trace: #0 /home/.../public_html/wp-content/plugins/revslider/includes/framework/db.class.php(26): RevSliderFunctions::throwError(‘fetch – Unkn…’, -1) #1 /home/.../public_html/wp-content/plugins/revslider/includes/framework/db.class.php(41): RevSliderDB
>throwError(‘fetch – Unkn…’) #2 /home/.../public_html/wp-content/plugins/revslider/includes/framework/db.class.php(145): RevSliderDB->checkForErrors(‘fetch’) #3 /home/../public_html/wp-content/plugins/revslider/includes/operations.class.php(1220): RevSliderDB->fetch(‘wp_revslider_cs…’, ‘handle = ’.tp-c…’) #4 /home/.../public_html/wp-content/plugins/revslider/public/revslider-front.class.php(379): RevSliderOperations::importCapt in /home/.../public_html/wp-content/plugins/revslider/includes/framework/functions.class.php on line 14

Deleted the plugin and tried to install new but got message above.

Kindest Regards!

by
by
by
by
by
by