This author's response time can be up to 1 business day.
I recently updated Dynamix to a 4.0.2. In the process, I am unable to update Visual Composer without entering a license key for it. I don’t believe I should have to do that seeing it is supposed to be bundled with the theme.
How do I go about updating it?
I also tried to create an account at your support site, but it keeps telling me the purchase key is invalid, even through I got it directly from Themeforest.
It is bundled with the theme and you definitely do not have to pay for it.
The guide for updating is here: http://help.themeva.com/theme-issues/
However if you’re having issues registering, you won’t be able to see that. The best method is to delete your current version of Visual Composer from WP > Plugins ( deactivate first ) and then you will be prompted to re-install it, when this happens you’ll have the latest version with the Theme.
Please send me your purchase code via my profile and I’ll register for you.
Hi there, pre-purchase question.
The Dynamix supports Boxed Layout?
Unfortunately it’s only full width.
May I know how to set the testimonial timing?
For support, please use the Help Center @ http://help.themeva.com – depending on how you’re inserting the testimonials into the page, usually it’s done via the Galleries timeout value.
I am having a small problem with the demo data. After uploading it it looks completely different from the live preview of the site, and I would specifically like to use a few of the buttons and the “What people say about us” section. What might the problem be?
There appears to be a slight issue with the buttons at present – I’m working on releasing an update in the next day or so.
If you post onto the Help Center @ http://help.themeva.com – I’ll give you a quick fix for this.
Pre-sale questions:- Is your theme comparable with WPMU BP Q&A plugins and buddydev plugins as I tried Salutation theme and found not comparable with many BP plugins. Pls revert.
I can’t see any reason why it wouldn’t work with the theme – it’s designed to be as flexible as possible with plugins.
Do you have a link to a specific one and I’ll try to test it.
Ok, this free BP plugin by buddydev is not compatible with Salutation theme. Open link here – http://buddydev.com/plugins/bp-signup-avatar/
You can upload free ( tested ). However, I am very keen on the Q&A WPMU BP plugin but it comes with a cost. View link here – https://premium.wpmudev.org/project/qa-wordpress-questions-and-answers-plugin/#detail
Spoken to WPMU rep and they are willing to test it on your theme so is it possible that u can provide a test theme file or something as I had wasted $ on Salutation and One Community themes. Both are a waste of time.
The first plugin doesn’t seem to work with my theme either. It goes through the entire process of creating and uploading an avatar but doesn’t save it.
I can’t see why the theme wouldn’t accept that. I’m happy to send a copy of the theme to a WPMU rep – can you send me their details via my profile, I’m keen to get it working.
The first is from www.buddydev.com and its free and doesn’t matter, I will scrap this guy.
How about WPMU here – https://premium.wpmudev.org/. Their plugins looks pro but there are cost involve.
I don’t mind paying for them as the Q&A plugin is the one I am after. I don’t know how you gonna test it but please advise coz I can’t buy both and they don’t work rite
My apologies for the delay, I’ve not been on the comments the last few days. If you could email me via my profile and send me a copy of the plugin, I’ll be happy to test it for you.
I am having issue with adding background colour or parallax effect for a row. When I choose to edit row with the little pencil icon on the top right corner, it takes me to an edit row area. But it only has the option of extra class name, and nothing else. Is there a plugin or setting that I might have turned off without knowing?
Thank you very much,
For support, please use the Help Center @ http://help.themeva.com – you’ll need to register with the account in which you purchased the theme from.
I want to know if this theme can run video behind behind the header EXACTLY like this https://www.paypal.com/home
if so how much would it cost to set this up after purchase of theme??? thx
You could do this with the revolution slider, which is included in the theme.
I am looking to increase the page width. I have seen a past response to a question re the same issue that said that there is a CSS solution and that support could help with that. How do I increase the page width to more than 960?
If you post this onto the Help Center @ http://help.themeva.com – support will be happy to give you the CSS needed to make the change.
I am looking for a Wordpress Theme that has unlimited portfolios and parallax design. What I really need, though, is to be able to use multiple header menus. I need 4 different home pages built in to 1 site. So, users would hit the initial home page, then they would choose 3 different “locations” which would all have different menus. I need these to be 1 Wordpress Install so the locations can share some of the portfolio content, etc… Does this theme have that capability? Could it be edited to have that capability easily?
You can assign different menus to different pages and have as many of these as you require, is that what you meant?
I’ve inherited a site running an old version of this theme. Will i run into any issues upgrading from Version 2.9 to the latest version?
There was a huge jump from 2.9 to v3.0 and again from v3.0 to v4.0. It will upgrade directly from 2.9 to 4.0 but you may have to make a few changes.
Is this theme capable of supporting more than two sidebars for widgets (not to display, but for the widget area so I can create more sidebars)?
If so, where are the options to do that after I install the theme?
Yes you can create as many sidebars as you require.
Hi. I have purchased the theme, and i would like to know how i keep the admin panel and all of the built-in tools working, without having the visuals of the theme installed.
I also need to activate my visual composer..
I’m really not sure what you mean by this? Also, all support is handled over on the Help Center @ http://help.themeva.com
Hello, would it be possible to translate some parts of theme? Let´s say contact form (Name, Email, SUbmit fields). How can this be done?
Yep sure. You can use the translation process ( using a plugin ) to translate into any language, including US_EN.
Hi there, Im about to purchase the theme. A question is: will it be possible to change the max. width of the page (to use all width of the screen available, for example) by the in-built customization tools?
We plan to use two sidebars – left,right and page itself in the middle. Can I change the width from admin panel, without having to change code?
Unfortunately you have to change with a bit of CSS.
Have you built a model contact page ??
I see on the demo site, a contact form in a widget, but it does not interest me.
It seems to me that you had a HTML help. I found a pdf file. Do your customers like me who do not speak English well .
The ideal is to have an online help site that can translate
Here is an alternative contact page -http://dynamix.themeva.com/contact-map/
It’s within the demo import files, if you post onto the Help Center @ http://help.themeva.com – support will be happy to post the code up for you.
Updated to wordpress 3.9. Since then, I cannot edit slideset manager and the revolution slider. Please help!
You will need to upgrade to the latest version of DynamiX and this issue will be resolved.
Try clearing your browser cache too, if that doesn’t resolve it, it could be a plugin is not compatible.
For any further help, please use the Help Center @ http://help.themeva.com
Topic: CREATE A NEW ACCOUNT. It does not work.
- Set the option: “log in and register” to blog, members, activity pages.
- After filling out the form for a new user and press the button complete sign up. Never displays THE NEXT PAGE for see the following message:
“Check Your Email To Activate Your Account! You have successfully created your account! To begin using this site you will need to activate your account via the email we have just sent to your address.”
So this information is not record in the database.
I create a user manually (inside of wordpress) and this was shown.
1. Went back to try what Tom suggested, I remove plugins, but nothing
2. In my domain of test with another template of these free installed buddypress and it works perfect.
3. I try other things, uninstall the whole environment and install again manually, automatically. It doesn’t work.
This is my versions:
- version of Buddypress: 2.0.1
- version of DynamiX: 4.0.4 by themeva, Visual Composer version 4.1, Revolution Slider version 4.3.6, envato toolkit version 1.6.2
- version of WordPress: 3.8.3
*Tom tell that sent this issue by help support but I can not input this ticket I’m not available for this I have this msg ” This is a private group. Your membership request is awaiting approval from the group administrator.”
I have been with this message for several days. Access to this support is not easy. I have read many post and can not find solution with your websites and google and nothing.
PLEASE, need your support, you say it is 100% compatible with buddypress, I lost time with my project, an opportunity and now I don’t
want lost more…, I do not know what else to try or review.
In advance thanks for the help you can give me.
Hi, Thanks for the last version. This fix my problem. Thanks so much.
I’m glad that’s resolved now.
Really like the look of the theme, it looks like it was created on a foundation 3 base if this was the case will you be looking at updating to foundation 5. Obviously i may be wrong but just curious before i buy?
it’s a custom version of Foundation – it works extremely well with all devices at present, I’m not sure there is enough at this stage to warrant the upgrade.
Ok thanks for the reply.
Is there a way to permanently dismiss the notice that comes on top to upgrade Visual Composer or R-Slider??
Unfortunately not, it would be a great help to me too if they did.
Just a tip to everyone when installing the update to the theme you must go to the plugin in folder in the Dynamix Install file and manually install Revslider and Visual Composer. Just figured this out! It will not do it automatically win you reinstall the new theme. The new Visual Composer looks awesome!
It should display an admin message at the top of the WordPress admin for installing / updating the plugins – did it not for you?
No the revolution Slider did not and the Visual Composer always dose but says to buy it (I understand that the them uses a tailored plugin) even now that I am up to date it still says i need to update to most recent version. By chance i was going through the theme files and found the plugin folder and installed them manually through the plugin installer they work great now!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.60